Top 10933 Supervisor, customer contact center Jobs in Boston, Ma

Call Center Supervisor
Renewal by Andersen | Esler Companies —Framingham, MA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- US work authorization
- Communication skills
- Profit sharing
- Paid holidays
Call Center Supervisor
Harbor Health Services, Inc. —Dorchester, MA
- $56,888 - $85,383 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Supervisor, Customer Contact Center
South Shore Health —Weymouth, MA
- $79,600 - $113,800 a year
- Full-time
- Mid-level
- Organizational skills
- Paid time off
Front Desk Supervisor
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $37.29 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Enrollment Contact Representative
Northeastern University —Dedham, MA
- $23.02 - $31.66 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Organizational skills
- Health insurance
- Dental insurance
Front Desk Supervisor
Sonesta —Cambridge, MA
- $29 - $31 an hour
- Full-time
- Mid-level
- Hotel
- Front desk
- Paid parental leave
- Health savings account
Assistant Manager – Call Center 6PM-3AM
Encore Boston Harbor —Everett, MA
- $61,000 - $66,000 a year
- Full-time
- Computer literacy
- Basic math
- English
Quick Apply
Front Desk Supervisor
Courtyard Boston Downtown/North Station —Boston, MA
- $33.98 an hour
- Basic math
- Mid-level
- Hotel
Quick Apply
10d
Patient Access Rep I, Admitting Center
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
3d
FT Front Office Supervisor
Hilton —Boston, MA
- From $33 an hour
- Full-time
- Mid-level
- Hotel
11d
Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply
Member Support Specialist
Planet Fitness —Boston, MA
- $24 - $32 an hour
- Full-time
- Remote
- Hospitality
- Clean driving record
- Microsoft Excel
- Paid parental leave
- Employee stock purchase plan
13d
Assistant Manager - Library Administration
Tufts University —Medford, MA
- $55,600 - $83,400 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Contact Center Supervisor
The Brigham and Women's Hospital, Inc. —Westwood, MA
- $58,136 - $84,656 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Supervising experience
- Opportunities for advancement
Quick Apply
Helpline Contact Center Supervisor
Health Resources in Action Inc —Boston, MA
- $57,000 - $64,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- Writing skills
- Paid holidays
- Health insurance
Sr. Manager, Contact Center
Dana-Farber Cancer Institute —Brookline, MA
- $88,600 - $104,800 a year
- Full-time
- Hybrid work
- 6 years
- Administrative experience
- Bachelor's degree
Staff Assistant, Office of Educational Affairs
Tufts University —Boston, MA
- $23.00 - $31.70 an hour
- Hybrid work
- Mid-level
- Office
- Administrative experience
Contact Center Representative
BrightonOne —Brighton, MA
- $25.00 - $26.25 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
Quick Apply
13d
Office Operations Associate - Boston
Datadog —Boston, MA
- $51,000 - $68,000 a year
- Writing skills
- Office
- Entry level
- Employee stock purchase plan
Quick Apply

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supervisor, customer contact center jobs near boston, ma

Call Center Supervisor

Renewal by Andersen | Esler Companies -
Framingham, MA

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Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Overview:

We’re looking for a Call Center Supervisor to join our Inside Sales team!

As a Call Center Supervisor for Esler Companies – Renewal by Andersen you will work hands on with a team of Inside Sales Reps. You will provide coaching and guidance on scheduling appointments with homeowners who are interested in our industry leading products and services.

With weekly and monthly bonuses our supervisors earn an average of $80,000-$100,000 yearly. Not only do we offer great benefits and incentives, but we can build a schedule that suits your life and guarantee those hours every week! We also offer company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, and more!

Responsibilities:

Hands-on and in-the-moment assistance with appointment scheduling.
Coaching, encouraging and guiding teammates to meet activity goals and metrics.
Encourage teammates to recognize selling opportunities and buying clues by delivering our methodology.
Perform moderate-level supervisory work coordinating the operations of an Inside Sales team.
Working on a team of dedicated supervisors.
Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
This is an in-person position.

Qualifications:

Previous Inside Sales or Call Center Supervisor experience.
A drive to meet metrics and lead a team.
Ability to give and accept constructive feedback.
A proven track record of closing sales.
Excellent oral and written communication skills.
Ability to work in a fast-paced environment while multitasking.
Strong interpersonal skills, including empathetic listening and warm communication style.

Benefits

Medical, Dental, and Vision Insurance
Teammate Assistance Plan
Tuition Reimbursement
401k with 50% match up to 6% of your annual pay
Paid Time Off
Company Paid Holidays
Paid Volunteer Time
And more!

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.

We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Posted Salary Range: USD $80,000.00 - USD $100,000.00 /Yr.

Apply Now

Refine Your Search

supervisor, customer contact center jobs in boston, ma

Call Center Supervisor

Call Center Supervisor

Supervisor, Customer Contact Center

Front Desk Supervisor

Enrollment Contact Representative

Front Desk Supervisor

Assistant Manager – Call Center 6PM-3AM

Front Desk Supervisor

Patient Access Rep I, Admitting Center

FT Front Office Supervisor

Guest Services Supv

Member Support Coordinator

Member Support Specialist

Assistant Manager - Library Administration

Contact Center Supervisor

Helpline Contact Center Supervisor

Sr. Manager, Contact Center

Staff Assistant, Office of Educational Affairs

Contact Center Representative

Office Operations Associate - Boston

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