Top 4463 Support engineer Jobs in Boston, Ma

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Process Dev Engineering Scientific Associate (Contract)
Vertex Pharmaceuticals —Boston, MA
- $30 - $33 an hour
- Temporary
- Microsoft Excel
- Bachelor's degree
- Entry level
Product Support Engineer
Pylon —Boston, MA
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- 1 year
- Commuter assistance
- Health insurance
Associate Software Engineer - Search & Discovery
America's Test Kitchen —Boston, MA
- $95,000 - $105,000 a year
- Full-time
- Computer science
- Communication skills
- Entry level
Quick Apply
Technical Support Engineer
Tower Numerics Inc. —Lexington, MA
- Remote
- Classroom
- Bachelor of Science
- Mid-level
Technical Sales Engineer
Amphenol Pcd —Beverly, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Bachelor of Science
- Engineering
- Health savings account
- Disability insurance
Quick Apply
Principal Software Developer
Velico Medical —Beverly, MA
- $170,000 - $220,000 a year
- Overtime
- Hybrid work
- Computer Science
- System design
- Office
- Health savings account
- Health insurance
Quick Apply
Manager Cloud Engineering (local candidates only)
Health Data Analytics Institute —Dedham, MA
- $165,445 - $195,765 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- 5 years
- Health savings account
- Health insurance
Quick Apply
Engineering Manager
KKS Search & Consulting, LLC —Beverly, MA
- $124,870.90 - $175,000.00 a year
- Full-time
- Team management
- Travel
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Senior Configuration Manager
Astrion —Hanscom AFB, MA
- $110,000 - $120,000 a year
- Full-time
- Microsoft Access
- 11+ years
- Analysis skills
Welding Engineer
Triangle Engineering Inc —Hanover, MA
- $58,718.50 - $70,714.76 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- QuickBooks
- Health insurance
- 401(k)
Quick Apply
Senior Unity Full Stack Developer
Autonodyne LLC —Boston, MA
- $120,000 - $180,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Facilities Engineer II
Ultragenyx Pharmaceutical —Bedford, MA
- $90,800 - $112,100 a year
- Full-time
- 3 years
- Ability to climb stairs
- Ability to lift 50 pounds
- Gym membership
Principal Electrical Engineer
Berkshire Grey —Bedford, MA
- $150,000 - $190,000 a year
- Full-time
- Bachelor of Science
- 8 years
- Travel
VP of AI and Engineering
Health Data Analytics Institute —Dedham, MA
- $190,432 - $230,525 a year
- Full-time
- Hybrid work
- Computer Science
- HIPAA
- Office
- Health savings account
- Health insurance
Quick Apply
IT Support Specialist
Aegis Solutions —Walpole, MA
- $1 - $100 an hour
- Weekends as needed
- Hybrid work
- Salesforce
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Principal Mechanical Engineer
Berkshire Grey —Bedford, MA
- $130,000 - $170,000 a year
- Full-time
- Master's degree
- 8 years
- Analysis skills
14d
ML ops Engineer (local candidates only)
Health Data Analytics Institute —Dedham, MA
- $125,453 - $160,567 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Test Engineer - SME-Level
Astrion —Hanscom AFB, MA
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Power Platform Developer
Beacon Communities LLC —Boston, MA
- $85,000 - $110,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Quick Apply

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support engineer jobs near boston, ma

Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

Quick Apply

Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operational management
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Quick Apply

Refine Your Search

support engineer jobs in boston, ma

Senior IT Support Engineer

Process Dev Engineering Scientific Associate (Contract)

Product Support Engineer

Associate Software Engineer - Search & Discovery

Technical Support Engineer

Technical Sales Engineer

Principal Software Developer

Manager Cloud Engineering (local candidates only)

Engineering Manager

Senior Configuration Manager

Welding Engineer

Senior Unity Full Stack Developer

Facilities Engineer II

Principal Electrical Engineer

VP of AI and Engineering

IT Support Specialist

Principal Mechanical Engineer

ML ops Engineer (local candidates only)

Test Engineer - SME-Level

Power Platform Developer

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