Top 2668 Support specialist Jobs in Boston, Ma

IS Services & Support Support Specialist
Turner Construction Company —Boston, MA
- $69,000 - $77,000 a year
- Computer Science
- Office
- Windows
MassHealth Enrollment Specialist
Pear VC —Boston, MA
- $30 - $40 an hour
- Part-time
- Remote
- Spanish
- Mid-level
- Travel
12d
IT Site Support Specialist
Haemonetics Corp. —Boston, MA
- $68,200 - $116,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
Specialist: Seasonal, Part-time
Apple —Boston, MA
- $23.00 - $30.59 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Mission Support Specialist (Logistics)
U.S. Customs and Border Protection —Boston, MA
- $84,579 - $131,790 a year
- Online Application
- Remote
- Microsoft Outlook
- Psychiatry
- Writing skills
- Paid holidays
- Health insurance
5d
Customer Support Specialist
Intelligent Relations —Boston, MA
- English
- Mid-level
- 3 years
- Paid holidays
- Opportunities for advancement
People Operations Specialist
Generate Biomedicines —Boston, MA
- $71,000 - $99,000 a year
- Mid-level
- 2 years
- Communication skills
- Cell phone reimbursement
3d
Digital Media Specialist
Tufts University —Medford, MA
- $61,200 - $91,800 a year
- Hybrid work
- Mid-level
- Master's degree
- University
Project Manager / Fire Alarm Subject Matter Expert (Bedford, MA or Tucson, AZ)
HurtVet Subcontracting —Bedford, MA
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Up to 50% travel
- Profit sharing
- Paid holidays
Quick Apply
5d
Subrogation and Adverse Specialist (hybrid)
Quincy Mutual Group, Inc. —Quincy, MA
- $60,000 - $65,000 an hour
- Full-time
- 3 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Veracross Student Information System Data Specialist
International School of Boston —Cambridge, MA
- $70,000 - $100,000 a year
- Full-time
- School experience
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Therapeutic Training & Support Specialist (TT&S) or Therapeutic Mentor (TM)
Abelard Psychotherapy INC. —Boston, MA
- $22 - $25 an hour
- Full-time
- Bilingual
- Private practice
- Clean driving record
- Profit sharing
Quick Apply
Payroll Specialist (Part-Time)
Health Imperatives Inc. —Brockton, MA
- $30 - $35 an hour
- Part-time
- Microsoft Word
- Basic math
- Adults
Quick Apply
Lead Custodian/Facilities Support Specialist
Temple Isaiah —Lexington, MA
- $26 - $32 an hour
- Full-time
- Background check
- School experience
- Classroom
- Paid holidays
- Health insurance
Quick Apply
Afterschool Program Specialist
James L. McKeown Boys & Girls Club of Woburn —Woburn, MA
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- US work authorization
- In-person
Quick Apply
11d
Parts Specialist
O'Reilly Automotive Stores —Stoneham, MA
- $15 - $20 an hour
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
9d
Medical Technologist Specialist, Hematology (Days)
Boston Medical Center —Boston, MA
- $40 - $52 an hour
- 8 hour shift
- 5 years
- English
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Medical Billing Specialist - FULL TIME - Framingham -At least 2 yr exp required
Complete Pain Care —Framingham, MA
- $28 - $35 an hour
- Online Application
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Early Intervention-Developmental Specialist
The Arc of the South Shore, Inc. —Weymouth, MA
- $23.04 - $27.74 an hour
- 8 hour shift
- Background check
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Physics Expert (PhD / Postdoc) – AI Trainer
micro1 —Boston, MA
- $80 - $140 an hour
- Contract
- Remote
- Math
- Doctor of Philosophy
- Senior level
- Flexible schedule

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IS Services & Support Support Specialist

Turner Construction Company -
Boston, MA

Apply Now

Job Details

$69,000 - $77,000 a year

Qualifications

Mobile device support
Windows
Printer (troubleshooting support)
Desktop (troubleshooting support)
SharePoint
Desktop administration
Antivirus software

Full Job Description

The salary range for this position is estimated to be $69,000.00 - $77,000.00 USD annualized.

Position Description: Assist with providing support services for Information Services (IS) technology and end-user related issues locally or regionally. Assist with coordination and installation of information system technology locally and/or at project site locations.

Essential Duties & Key Responsibilities:

Assist with providing professional Information Services (IS) technical support services for local and remote users within assigned location and/or region, and perform occasional Service Desk rotation:
Perform Tier 1&2 support services, system maintenance, installation, and resolve basic network technical problems, and other systems issues.
Perform workstation setup, including employee location moves and changes.
Resolve issues and/or assist with resolving issues; confer with technical or systems team members for solutions.
Provide professional support to address end-users’ hardware and software requests.
Support system applications, voice and desktop systems, and data management, including data migrations.

Assist with documentation of local technology infrastructure.

Assist with maintaining inventories of hardware assets, software, versions, and applications of desktop computers. Control additions, deletions and changes in equipment assigned to end-users.

Assist with monitoring monthly backup systems performance on local server and other mission critical business unit infrastructure. Escalate or provide timely notification of identified systems failures to supervisor.

Learn and apply IS methodology to assigned tasks and documentation.

Learn, follow, and comply with IS policies, procedures, and standards relating to infrastructure systems, components, applications, and services and inform end-users on company standard software tools, policies and procedures.

Learn and use IS Ticket System to maintain service tickets to log and manage incidents and requests and maintain highest service response levels.

Participate in continuous development and review of IS training and standard operating procedures manuals.

Become familiar with IS continuous improvement methodology and best practices.

Other activities, duties, and responsibilities as assigned.

Qualifications:

Minimum of 1 year of related experience with Bachelor’s Degree or in pursuit of Bachelor’s Degree from accredited degree program in Information Services, Computer Science, Operations, Management, or related field of study required, or current Information Technology (IT) certifications such as A+, Network+, or MCP; or equivalent combination of education, experience, and training
Basic desktop and systems support and troubleshooting experience
General knowledge of Windows Server Administration and Active Directory
Basic experience with installation and deployment of Windows 10 and 11 operating systems
Proficient computer skills and familiar with Microsoft Office 2016, Office 365, SharePoint, OneDrive, and Mobile Device Management applications
Basic knowledge of telephone equipment, VOIP, LAN/WAN, peripheral network devices, and cellular phone operating systems
General experience supporting multi-function printers and scanners
Basic understanding of malware, spyware, and anti-virus software
Familiar with basic continuous improvement principles and concepts
Professional and clear verbal and written communication skills
Able to work independently with direction and supervision, and in team environment

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performance of the required duties may require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. While performing the duties of this job, the employee is frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, tools, or controls, and reach with hands, talk, and hear. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee occasionally works at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

Apply Now

Refine Your Search

support specialist jobs in boston, ma

IS Services & Support Support Specialist

MassHealth Enrollment Specialist

IT Site Support Specialist

Specialist: Seasonal, Part-time

Mission Support Specialist (Logistics)

Customer Support Specialist

People Operations Specialist

Digital Media Specialist

Project Manager / Fire Alarm Subject Matter Expert (Bedford, MA or Tucson, AZ)

Subrogation and Adverse Specialist (hybrid)

Veracross Student Information System Data Specialist

Therapeutic Training & Support Specialist (TT&S) or Therapeutic Mentor (TM)

Payroll Specialist (Part-Time)

Lead Custodian/Facilities Support Specialist

Afterschool Program Specialist

Parts Specialist

Medical Technologist Specialist, Hematology (Days)

Medical Billing Specialist - FULL TIME - Framingham -At least 2 yr exp required

Early Intervention-Developmental Specialist

Physics Expert (PhD / Postdoc) – AI Trainer

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