Top 18314 Support staff Jobs in Boston, Ma

Telecommunications Specialist - Community Hospitals
Boston Medical Center —Boston, MA
- $62,500 - $91,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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Site Coordinator – Preschool Childcare Program
East Boston Social Centers —Boston, MA
- $65,000 - $85,000 a year
- Urgently hiring
- Background check
- Classroom
- Childcare
- Health insurance
- Dental insurance
Quick Apply
Residential Counselor (Developmental Disabilities)
Vinfen —Dorchester, MA
- $21.75 an hour
- Part-time
- Background check
- Clean driving record
- Writing skills
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Facilities Project Manager
Confidential —Andover, MA
- $100,000 - $120,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
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9d
Assistant Manager, Software Development
Quincy Mutual Group, Inc. —Quincy, MA
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 7 years
- Azure
- Health savings account
- Health insurance
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Library Clerk - Part Time
BOSTON ARCHITECTURAL COLLEGE —Boston, MA
- Part-time
- Research
- Entry level
Quick Apply
6d
Office Assistant
MB Events —Boston, MA
- $20 - $30 an hour
- Full-time
- Hybrid work
- Bilingual
- Google Workspace
- Microsoft Outlook
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7d
Budtender- Boston
High Profile —Boston, MA
- $18 an hour
- Part-time
- Background check
- High school diploma or GED
- 21 years or older
- Paid holidays
- Disability insurance
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Patient Transporter
Brigham and Women's Faulkner Hospital, Inc. —Boston, MA
- $18.10 - $24.36 an hour
- Part-time
- Hospital
- English
- High school diploma or GED
- Opportunities for advancement
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Customer Experience Specialist - Part Time
Air Canada —Boston, MA
- From $22.40 an hour
- Part-time
- Bilingual
- US work authorization
- Ability to stand for extended periods
- Profit sharing
- Health insurance
Medical Customer Success Representative
Reliable Respiratory —Boston, MA
- $30 an hour
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Sales Associate (Part-Time) @ New England Aquarium
Event Network —Boston, MA
- $16 an hour
- Part-time
- Merchandising
- Leadership
- Entry level
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Museum Educator
Museum of Fine Arts —Boston, MA
- $26.53 an hour
- 8 hour shift
- Maintenance
- Mid-level
- Education
Food Services-Dishwasher
VPNE Parking Solutions —Boston, MA
- $17 - $18 an hour
- On call
- 18 years or older
- English
- Ability to lift 50 pounds
Quick Apply
SAT Exam Proctor
Sirius Support —Boston, MA
- $260 a week
- Contract
- Customer service
- Travel
- Organizational skills
- Travel reimbursement
- Paid training
Quick Apply
Houseperson Banquet
Seaport Hotel —Boston, MA
- Up to $33.75 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
8d
Custodian B
Harvard University Central Administration —Cambridge, MA
- $28 an hour
- Overtime
- Laboratory
- Classroom
- Customer service
- Commuter assistance
- Health insurance
Quick Apply
2d
Part Time Bookkeeper/Admin Assistant
Wellspring Homecare dba Ann & Burgoyne Rest Home —Boston, MA
- $25.51 - $35.00 an hour
- Part-time
- Background check
- Office
- Residential
Quick Apply
9d
Part Time Teen Employee
YMCA of Greater Boston —Boston, MA
- $15 an hour
- Part-time
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Ability to stand for extended periods
Quick Apply
9d
Counter Staff
Pavement Coffeehouse —Boston, MA
- $15 - $24 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health insurance
- Dental insurance

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support staff jobs near boston, ma

Telecommunications Specialist - Community Hospitals

Boston Medical Center -
Boston, MA

Quick Apply

Job Details

Full-time
$62,500 - $91,000 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
403(b)
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Computer literacy
English
Network infrastructure
Data entry

Full Job Description

Telecommunications Specialist - Community Hospitals

45918

1 Boston Medical Center Place, Boston, Massachusetts

Full Time

POSITION SUMMARY:

Telecom Specialist will be responsible for day to day operations for BMCHS which includes Boston Medical Center campus and Boston Medical Center Healthnet Plan. They will design, evaluate and maintain telecommunication technologies such as VoIP, TDM, Analog, CMS, voicemail, Conference calling, call recording and hard and softphone deployments.

Position: Telecommunications Specialist

Department: Community Hospitals

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Manages and supports all moves, adds and changes
Works daily Service Now tickets as day to day operations for clinical and administrative staff.
Manages inventory of telephones, softphones, extensions, headsets, jacks and voice mail boxes
Enhanced customer reputations by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the customer
Utilize programs and software such as Avaya Call Manager or other unified communication suite programs including but not limited to CMS, Aura messaging and conferencing, NICE in contact, Virtual Observer, Avaya One-X agent. This includes configuration, tracing, troubleshooting, analyzing logs, station and system programming.
Ability to program contact center applications which includes skills/hunt groups, vector programming and agent configuration
Meets with department management and consultants to assess Telecommunications needs related to telephony requests and makes recommendations.
Collaborates with outside vendors on projects of high complexity such as installations, upgrades, and maintenance on voice and data networks including SIP, PRI, LAN/WAN, and POTS.
Evaluates the capabilities of existing technology and the potential application of new technology. Provides recommendations for resources to meet client needs; develops new methods for improving services.
Communicates work progress to management to ensure that other systems are not adversely affected on an as needed basis or as part of bi-weekly staff meetings
Ensures working around project deadlines, scheduling, and priorities. Response time is often critical.
Utilizes hospital's Values and Attributes as the basis for decision making and to facilitate the department’s and the hospital’s mission.
Part of a rotational 24x7 on call team to support the business on and off hours
Other duties as assigned by management

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor of Science Degree in computer science and at least 4 years’ experience working with telecommunications and information technology network systems; or equivalent combination of formal education and experience.

PREFERRED EDUCATION AND EXPERIENCE:

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

CERTIFICATES, LICENSES, REGISTRATIONS PREFERRED:

Cisco Certification Networking Associate (CCNA) and/or Cisco Certification Voice Professional (CCVP).
Avaya Certified Support or Implementation Specialist.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):

Demonstrated progressive knowledge, responsibility and experience of telecommunications and information technology network systems
Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and customer service manner.
Excellent organizational skills, including ability to multi-task, prioritize essential tasks and meet deadlines.
Ability to analyze and solve problems in a systematic, logical, and timely manner.
Basic computer proficiency inclusive of ability to enter and access data/information.

Compensation Range:

$62,500.00- $91,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Work Location: In person

Quick Apply

Refine Your Search

support staff jobs in boston, ma

Telecommunications Specialist - Community Hospitals

Site Coordinator – Preschool Childcare Program

Residential Counselor (Developmental Disabilities)

Facilities Project Manager

Assistant Manager, Software Development

Library Clerk - Part Time

Office Assistant

Budtender- Boston

Patient Transporter

Customer Experience Specialist - Part Time

Medical Customer Success Representative

Sales Associate (Part-Time) @ New England Aquarium

Museum Educator

Food Services-Dishwasher

SAT Exam Proctor

Houseperson Banquet

Custodian B

Part Time Bookkeeper/Admin Assistant

Part Time Teen Employee

Counter Staff

I want to receive the latest job alert for support staff in boston, ma

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