Top 6648 Support supervisor Jobs in Boston, Ma

Deputy Operations Manager
Leidos —Concord, MA
- $107,900 - $195,050 a year
- Full-time
- Azure
- Master's degree
- AWS
9d
Executive Assistant/Office Manager
Toyota Research Institute —Cambridge, MA
- $122,000 - $167,000 a year
- Full-time
- Office
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
13d
Supervisor
The Brigham and Women's Hospital, Inc. —Boston, MA
- $27.95 - $40.70 an hour
- Full-time
- Inventory management
- HIPAA
- Mid-level
- Opportunities for advancement
Quick Apply
Manager, End User Services & Lab Support
Genetix Biotherapeutics —Boston, MA
- $135,000 - $165,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
11d
Retail Allocation Manager
LEGO —Boston, MA
- $107,885 - $161,827 a year
- Weekends as needed
- Hybrid work
- Background check
- Pass drug screening
- Office
- Disability insurance
- Family leave
Guest Experience Manager, TD Garden
Delaware North —Boston, MA
- $65,300 - $88,200 a year
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- Paid holidays
12d
Supervisor, Accounts Payable
Mass General Brigham Incorporated —Somerville, MA
- $79,560.00 - $115,720.80 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Opportunities for advancement
Quick Apply
Complex Front Office Manager - Hampton Inn Boston Seaport
Hilton —Boston, MA
- $85,000 - $90,000 a year
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
4d
Phlebotomy Supervisor
The General Hospital Corporation —Boston, MA
- $34.13 - $49.63 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
- Opportunities for advancement
Quick Apply
Sr. Manager, Client Experience Support
Cohere Health —Boston, MA
- $100,000 - $110,000 a year
- Remote
- Mid-level
- 3 years
- Travel
- Paid parental leave
- Health savings account
Quick Apply
4d
Desktop Manager
GS Lab —Boston, MA
- $110,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- Hospital
- Health insurance
- Dental insurance
Quick Apply
FT Front Office Supervisor
Hilton —Boston, MA
- From $33 an hour
- Full-time
- Mid-level
- Hotel
Sunday Manager
City of Cambridge, MA —Cambridge, MA
- $49.28 - $59.08 an hour
- Part-time
- Mid-level
- Office
- Master's degree
Tier 1 Technical Support Manager
Level Data LLC —Boston, MA
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
Front Office Assistant Manager
AccorHotel —Boston, MA
- $72,000 - $74,000 a year
- Full-time
- Mid-level
- 1 year
- Ability to stand for extended periods
Quick Apply
Sr Workplace Experience Manager - IFM Site Lead (Onsite)
CBRE —Boston, MA
- $130,000 - $150,000 a year
- Weekends as needed
- 5 years
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
IT Services Supervisor
Harvard University —Cambridge, MA
- Full-time
- Classroom
- Mid-level
- University
- Commuter assistance
- Health insurance
Front Office Manager
Encore Boston Harbor —Everett, MA
- $76,875 - $80,000 a year
- Full-time
- Basic math
- English
- Hotel
Quick Apply
Supportive Services Manager
City of Boston —Boston, MA
- $75,978.36 - $109,881.38 a year
- Full-time
- Master of Social Work
- Mid-level
- Driver's License
Front Office Supervisor
Olshan Properties —Boston, MA
- $32 an hour
- Overtime
- CPR Certification
- Inventory management
- Ability to walk for extended periods
Quick Apply
3d

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support supervisor jobs near boston, ma

Deputy Operations Manager

Leidos -
Concord, MA

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Job Details

Full-time
$107,900 - $195,050 a year
9 days ago

Qualifications

Defect resolution root cause analysis
Managing teams in a customer support role
Trend analysis
Cloud service support
Task prioritization
Incident management operations support
Customer engagement
Customer support ticket management
Leading team collaboration initiatives
Managing projects
Problem management
Root cause analysis
Log analysis
IT department experience
Ticketing system technical support
High availability

Full Job Description

Description

Leidos is looking for an individual to work with the Operations Manager to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract. This is an exciting opportunity to use my experience modernizing a leading, global-scale multi-cloud (Azure, AWS, OCI, and GCP) environment in support of a critical mission, supporting USAF system resilience, security, and cost effectiveness. Focus on managing daily IT operations to ensure high performance, reliability, and alignment with business objectives. Provide leadership and mentorship to ITSM staff, fostering collaboration, continuous improvement, and adherence to agile organizational policies and standards.

Primary Responsibilities:

Help to Oversee service management processes, including incident and problem resolution, monitoring SLAs and KPIs, and implementing proactive corrective actions.
Led a multi-discipline team of multi-cloud engineers, network engineers, SRE engineers, as well as tier 2 and 3 service desk support personnel, to meet the operational requirements of a cloud computing environment supporting over 60 mission applications and systems from across the DoD to become the most effective operations and sustainment team.
Coordinate operational planning and execution, managing staffing and subcontractors within the operations organization.
Driving continuous improvement by optimizing operational practices, enhancing service delivery, and maintaining strategic vision, team priorities, and product roadmaps.
Integral part of the team that interacts with the customer to ensure satisfaction and assist with business growth and new task orders.
Work closely with IT functional support teams, application development, and business to ensure alignment of cloud services with overall business objectives.
Provide expertise on best practices to continually improve the implementation of Agile practices with the goal of exceeding performance objectives and reducing costs and schedule.
Drive change through the delivery of cross matrixed organizations.
Evaluate and communicate strategy, operational health, and incident action plans to executive leadership.
Oversee security and process audits maintaining compliance, responding to vulnerability scans, and providing audit artifacts.
Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
Understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.

Basic Qualifications:

Bachelor’s degree and 8 years’ relevant experience or a Master’s degree and 6 years’ relevant experience.
5 years’ experience leading teams or projects.
Experience supporting mission-critical IT operations in high-availability environments.
Experience with incident management, troubleshooting, service restoration, log analysis, trend analysis, and root cause analysis.
Experience supporting Cloud environments and enterprise systems administration.
Experience coordinating with customers and stakeholders to resolve incidents, address service issues, and support operational requirements.
Experience with support ticket management systems and IT service operations processes.
Strong communication, leadership, organizational, and time management skills.
Must have an active DoD security clearance.

Preferred Qualifications

4+ years of experience managing the device configuration and patch management for an enterprise operation of a similar size, scope and complexity.
4+ years of experience managing service desk teams supporting the requirement that are similar in size, scope, and complexity to this customers environment.
4+ years of experience in communicating with Government personnel, including agency executives.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

August 28, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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Refine Your Search

support supervisor jobs in boston, ma

Deputy Operations Manager

Executive Assistant/Office Manager

Supervisor

Manager, End User Services & Lab Support

Retail Allocation Manager

Guest Experience Manager, TD Garden

Supervisor, Accounts Payable

Complex Front Office Manager - Hampton Inn Boston Seaport

Phlebotomy Supervisor

Sr. Manager, Client Experience Support

Desktop Manager

FT Front Office Supervisor

Sunday Manager

Tier 1 Technical Support Manager

Front Office Assistant Manager

Sr Workplace Experience Manager - IFM Site Lead (Onsite)

IT Services Supervisor

Front Office Manager

Supportive Services Manager

Front Office Supervisor

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