Top 1370 Technical service specialist Jobs in Boston, Ma

IS Services & Support Support Specialist
Turner Construction Company —Boston, MA
- $69,000 - $77,000 a year
- Computer Science
- Office
- Windows
Senior Technical Specialist - Life Science
Watson-Marlow Fluid Technology Solutions —Boston, MA
- $104,076 - $156,115 a year
- Remote
- Senior level
- Communication skills
- Commercial
- Health savings account
- Health insurance
12d
IT Help Desk Technician II
MIT —Cambridge, MA
- $32.00 - $38.50 an hour
- Overtime
- Hybrid work
- Computer Science
- Mid-level
- Windows
Customer Operations Specialist
binx health —Cambridge, MA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Military encouraged
- Organizational skills
Quick Apply
4d
Creative Producer
Accenture —Boston, MA
- $87,400 - $224,600 a year
- Full-time
- 7 years
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Customer Technical Support Specialist
Copyright Clearance Center —Cambridge, MA
- $50,000 - $55,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
Integrations & Technical Support Specialist (Remote)
ezCater, Inc —Boston, MA
- $70,350 - $92,400 a year
- Hybrid work
- Background check
- Mid-level
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Veracross Student Information System Data Specialist
International School of Boston —Cambridge, MA
- $70,000 - $100,000 a year
- Full-time
- School experience
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Project Manager -Remote
Balyo Inc —Woburn, MA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- English
- Health savings account
- AD&D insurance
Quick Apply
Outside Sales Representative – $75K–$100K+ Potential
Summit Growth Group —Boston, MA
- $55,000 - $120,000 a year
- Contract
- Background check
- Pass drug screening
- English
- Professional development assistance
- Flexible schedule
Quick Apply
Wood Coating Color Matcher/Tint Specialist
Richelieu Hardware —North Reading, MA
- Computer literacy
- Basic math
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Supervisor MRI Imaging Operations $20K Sign-On Incentive
Dana-Farber Cancer Institute —Chestnut Hill, MA
- $127,200 - $140,400 a year
- Full-time
- BLS Certification
- 3 years
- Master's degree
- Flexible schedule
Guest Operations Specialist
Furnished Quarters —Charlestown, MA
- Full-time
- Computer literacy
- English
- Office
Quick Apply
5d
HVAC Project Sales Representative
Fred Williams —Boston, MA
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
Quick Apply
RN Manager
Lynn Community Health Center —Lynn, MA
- $90,000 - $110,000 a year
- Full-time
- Spanish
- Nursing
- RN License
Quick Apply
Esthetician, Brookline
European Wax Center —Brookline, MA
- $16 - $17 an hour
- Part-time
- Cosmetology License
- Analysis skills
- Mentoring
- Paid training
- Disability insurance
Quick Apply
Veterinary Technician, ICU
Ethos Veterinary Health —Woburn, MA
- $28 - $45 an hour
- 12 hour shift
- Patient monitoring
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Technical Support Engineer, Electrical
Socomec, Inc. —Watertown, MA
- $90,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Learning Specialist
Salem Five Bank —Salem, MA
- $65,000 - $85,000 a year
- Bilingual
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
Onsite Senior Technician
Custom Computer Specialists —Boston, MA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply

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technical service specialist jobs near boston, ma

IS Services & Support Support Specialist

Turner Construction Company -
Boston, MA

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Job Details

$69,000 - $77,000 a year

Qualifications

Mobile device support
Windows
Printer (troubleshooting support)
Desktop (troubleshooting support)
SharePoint
Desktop administration
Antivirus software

Full Job Description

The salary range for this position is estimated to be $69,000.00 - $77,000.00 USD annualized.

Position Description: Assist with providing support services for Information Services (IS) technology and end-user related issues locally or regionally. Assist with coordination and installation of information system technology locally and/or at project site locations.

Essential Duties & Key Responsibilities:

Assist with providing professional Information Services (IS) technical support services for local and remote users within assigned location and/or region, and perform occasional Service Desk rotation:
Perform Tier 1&2 support services, system maintenance, installation, and resolve basic network technical problems, and other systems issues.
Perform workstation setup, including employee location moves and changes.
Resolve issues and/or assist with resolving issues; confer with technical or systems team members for solutions.
Provide professional support to address end-users’ hardware and software requests.
Support system applications, voice and desktop systems, and data management, including data migrations.

Assist with documentation of local technology infrastructure.

Assist with maintaining inventories of hardware assets, software, versions, and applications of desktop computers. Control additions, deletions and changes in equipment assigned to end-users.

Assist with monitoring monthly backup systems performance on local server and other mission critical business unit infrastructure. Escalate or provide timely notification of identified systems failures to supervisor.

Learn and apply IS methodology to assigned tasks and documentation.

Learn, follow, and comply with IS policies, procedures, and standards relating to infrastructure systems, components, applications, and services and inform end-users on company standard software tools, policies and procedures.

Learn and use IS Ticket System to maintain service tickets to log and manage incidents and requests and maintain highest service response levels.

Participate in continuous development and review of IS training and standard operating procedures manuals.

Become familiar with IS continuous improvement methodology and best practices.

Other activities, duties, and responsibilities as assigned.

Qualifications:

Minimum of 1 year of related experience with Bachelor’s Degree or in pursuit of Bachelor’s Degree from accredited degree program in Information Services, Computer Science, Operations, Management, or related field of study required, or current Information Technology (IT) certifications such as A+, Network+, or MCP; or equivalent combination of education, experience, and training
Basic desktop and systems support and troubleshooting experience
General knowledge of Windows Server Administration and Active Directory
Basic experience with installation and deployment of Windows 10 and 11 operating systems
Proficient computer skills and familiar with Microsoft Office 2016, Office 365, SharePoint, OneDrive, and Mobile Device Management applications
Basic knowledge of telephone equipment, VOIP, LAN/WAN, peripheral network devices, and cellular phone operating systems
General experience supporting multi-function printers and scanners
Basic understanding of malware, spyware, and anti-virus software
Familiar with basic continuous improvement principles and concepts
Professional and clear verbal and written communication skills
Able to work independently with direction and supervision, and in team environment

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performance of the required duties may require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. While performing the duties of this job, the employee is frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, tools, or controls, and reach with hands, talk, and hear. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee occasionally works at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

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Refine Your Search

technical service specialist jobs in boston, ma

IS Services & Support Support Specialist

Senior Technical Specialist - Life Science

IT Help Desk Technician II

Customer Operations Specialist

Creative Producer

Customer Technical Support Specialist

Integrations & Technical Support Specialist (Remote)

Veracross Student Information System Data Specialist

Project Manager -Remote

Outside Sales Representative – $75K–$100K+ Potential

Wood Coating Color Matcher/Tint Specialist

Supervisor MRI Imaging Operations $20K Sign-On Incentive

Guest Operations Specialist

HVAC Project Sales Representative

RN Manager

Esthetician, Brookline

Veterinary Technician, ICU

Technical Support Engineer, Electrical

Learning Specialist

Onsite Senior Technician

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