Top 28 Teller supervisor Jobs in Boston, Ma

Call Center Supervisor
Harbor Health Services, Inc. —Dorchester, MA
- $56,888 - $85,383 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
Supervisor, Disease Center Scheduling Operations
Dana-Farber Cancer Institute —Boston, MA
- $57,200 - $67,600 a year
- Full-time
- Hybrid work
- Word processing
- HIPAA
- Mid-level
Teller Supervisor
Beacon Bank —Arlington, MA
- $20.50 - $32.12 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Group Supervisor, Fulfillment Center
Walgreens —Mansfield, MA
- $63,100 - $101,200 a year
- Spanish
- HIPAA
- English
Culinary Supervisor, John B.Hynes Veterans Memorial Convention Center
Levy Sector —Boston, MA
- $30.00 - $37.79 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Wellness program
- Paid time off
Quick Apply
10d
Branch Supervisor
City of Boston Credit Union —Boston, MA
- $50,000 - $60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory control
Quick Apply
MIT COOP at the Stratton Student Center - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9
Barnes & Noble Education, Inc. —Cambridge, MA
- $17 an hour
- Part-time
- Writing skills
- Merchandising
- Sanitation
- COVID-19 protective measures
- Commuter assistance
RN Off-Shift Supervisor, Brockton Behavioral Health Center, Per Diem
Boston Medical Center —Brockton, MA
- $43.03 - $62.50 an hour
- Part-time
- Nursing
- RN License
- Computer literacy
- Health insurance
- Dental insurance
Senior Branch Supervisor
Mass Bay Credit Union —Boston, MA
- $39.13 - $47.82 an hour
- Email
- Microsoft Outlook
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Call Center Supervisor
Renewal by Andersen | Esler Companies —Framingham, MA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- US work authorization
- Communication skills
- Profit sharing
- Paid holidays
14d
Beverage Supervisor - Xfinity Center
Legends Global —Mansfield, MA
- $18 - $22 an hour
- Part-time
- Customer service
- English
- Mid-level
Venue Technology Supervisor - Xfinity Center
Legends Global —Mansfield, MA
- $18 - $22 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
Helpline Contact Center Supervisor
Health Resources in Action Inc —Boston, MA
- $57,000 - $64,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- Writing skills
- Paid holidays
- Health insurance
1d
Nurse Supervisor - Adult Day Center
MENTOR Adult Day Health —Boston, MA
- Full-time
- Nursing
- RN License
- Mid-level
- Paid holidays
- Health insurance
Branch Operations Supervisor - Commercial Insurance
Insurance Office of America, Inc. —Cambridge, MA
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
In Seat Supervisor - Xfinity Center
Legends Global —Mansfield, MA
- $18 - $22 an hour
- Part-time
- Bar
- 18 years or older
- Mid-level
- On-the-job training
Concessions Supervisor - Xfinity Center
Legends Global —Mansfield, MA
- $18 - $22 an hour
- Extended hours
- 18 years or older
- English
- Mid-level
Command Center Supervisor PT
TEAMOPS LLC —Foxborough, MA
- $15 - $25 an hour
- Part-time
- Computer literacy
- HIPAA
- Mid-level
Premium Supervisor - Xfinity Center
Legends Global —Mansfield, MA
- $18 - $22 an hour
- Part-time
- High school
- Ability to walk for extended periods
- Basic math
Warehouse Supervisor - Xfinity Center
Legends Global —Mansfield, MA
- $18 - $22 an hour
- Part-time
- Sanitation
- Mid-level
- High school diploma or GED

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teller supervisor jobs near boston, ma

Call Center Supervisor

Harbor Health Services, Inc. -
Dorchester, MA

Quick Apply

Job Details

Full-time
$56,888 - $85,383 a year
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Customer communication
Microsoft Outlook
Team supervision
Managing teams in a customer support role
High school diploma or GED
Call center management

Full Job Description

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for an talented Call Center Supervisor to join our team!

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

The Call Center Supervisor is responsible for supporting the operations of the Harbor Health consolidated Call Center. Hours will be on site at our health center located in Dorchester.

Responsibilities:

Ensures efficient and effective day to day operations of the Call Center.
Participates in the planning, coordinating and/or supervising of all Call Center functions.
Daily responsibility for the scheduling and realignment of staff to ensure effective coverage for call answering and appointment making functions.
Ensures all related processes are functioning properly including transferring calls; effectively solving problems and troubleshooting issues
Assists in the implementation and monitoring of the new initiatives.
Monitors daily call volumes, running daily and weekly performance reports.
Responsible for the hiring, direct supervision and management of Call Center staff.
Provides orientation and training and on-going education for all Call Center staff.
Provides coaching on quality control evaluations.
Trains and prepares Call Center Agents to respond to patient questions and complaints and troubleshoots problems with services offered as needed.
Ensures agents understand and comply with all call center objectives, performance standards, and policies.
Answers agent and other Harbor Health staff questions and inquiries regarding best practices, difficult calls or investigations.
Identifies operational issues and suggests possible improvements.
Monitors and evaluates agent performance, provides learning and/or coaching opportunities, and takes corrective action, if necessary.
Prepares reports and analyzes data to assist management as they determine call center goals.
Works with Director of Patient Access or designee to support call center operations and performance; conducts interviews and hires candidates.
Approves time cards for Call Center Agents each pay period in a timely manner.

Requirements:

High School Diploma/GED
1 or more years of experience in the management of a Call Center
1 year of experience directly supervising staff
Computer Literate with Intermediate skills in Excel, Word and Outlook and Teams, EPIC/OCHIN experience preferred
Excellent verbal and written communications skills and customer service skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Monday through Friday 8:30 AM - 5:00 PM.
Full Time 40 hours weekly

Quick Apply

Refine Your Search

teller supervisor jobs in boston, ma

Call Center Supervisor

Supervisor, Disease Center Scheduling Operations

Teller Supervisor

Group Supervisor, Fulfillment Center

Culinary Supervisor, John B.Hynes Veterans Memorial Convention Center

Branch Supervisor

MIT COOP at the Stratton Student Center - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9

RN Off-Shift Supervisor, Brockton Behavioral Health Center, Per Diem

Senior Branch Supervisor

Call Center Supervisor

Beverage Supervisor - Xfinity Center

Venue Technology Supervisor - Xfinity Center

Helpline Contact Center Supervisor

Nurse Supervisor - Adult Day Center

Branch Operations Supervisor - Commercial Insurance

In Seat Supervisor - Xfinity Center

Concessions Supervisor - Xfinity Center

Command Center Supervisor PT

Premium Supervisor - Xfinity Center

Warehouse Supervisor - Xfinity Center

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