Top 1324 User services manager, university libraries Jobs in Boston, Ma

IT Support Specialist (Level I or Level II)
Insource Services —Boston, MA
- $48,000 - $127,000 a year
- Azure
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
AI Enablement Manager
Crowe —Boston, MA
- $87,200 - $179,500 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
Quick Apply
13d
USER SERVICES MANAGER, University Libraries
Boston University —Boston, MA
- Weekends as needed
- Mid-level
- 3 years
- University
Enterprise Project Manager
MassHousing —Boston, MA
- $94,184.76 - $122,440.29 a year
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
6d
IT Operations Manager
Shawmut —Boston, MA
- $158,000 - $197,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Dental insurance
- Tuition reimbursement
Quality Manager
Symetrica, Inc. —Westford, MA
- From $125,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
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11d
Neuropsychological Testing Service Expert
The Brookline Center for Community Mental Health —Brookline, MA
- $45.00 - $61.75 an hour
- Part-time
- Hybrid work
- LMFT
- Doctoral degree
- Microsoft Office
Quick Apply
Buyer
Symetrica, Inc. —Westford, MA
- From $70,000 a year
- Full-time
- 5 years
- ERP systems
- Mid-level
- Health savings account
- Health insurance
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Field Operations Manager
Symetrica, Inc. —Westford, MA
- From $130,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Senior Developer/Analyst - Information Services
Bay Cove Human Services —Boston, MA
- $90,000 - $100,000 a year
- Full-time
- Management
- SQL
- Mentoring
Quick Apply
M365 System Administrator
DS Graphics, Inc. —Canton, MA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Director of Technology Strategy & Operations
Jewish Family & Children's Service, Greater Boston —Waltham, MA
- $145,000 - $170,000 a year
- Full-time
- System design
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior AI Engineer - Customer Agent
Klaviyo —Boston, MA
- $148,000 - $222,000 a year
- Call employer
- 5 years
- AWS
- Travel
Commercial HVAC Service Technician
CaptiveAire —Boston, MA
- From $70,000 a year
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Fuel card
- Paid holidays
Quick Apply
Vehicle Condition Inspector
ACV Auctions —Hingham, MA
- $20 an hour
- Full-time
- Dealership
- Customer service
- English
- Paid jury duty
- AD&D insurance
Quick Apply
Microsoft Full Stack .Net Developer
Massachusetts Property Insurance Underwriting Association —Boston, MA
- $108,000 - $163,600 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Vehicle Condition Inspector
ACV Auctions —Pembroke, MA
- $20 an hour
- Full-time
- Dealership
- Customer service
- English
- Paid jury duty
- AD&D insurance
Quick Apply
Salesforce and Marketing Cloud Business Administrator
Motivera Search Group —Boston, MA
- $38 an hour
- Contract
- Hybrid work
- Background check
- Computer science
- Computer Science
Quick Apply
RN Case Manager
Careforth —Boston, MA
- $79,587 - $97,464 a year
- Full-time
- Hybrid work
- RN License
- Mid-level
- Driver's License
- Wellness program
- Flexible schedule
Retail Merchandising & Display Technician
Channel Partners —Framingham, MA
- $22 an hour
- 8 hour shift
- Writing skills
- Merchandising
- Forklift
- Paid training
- Health insurance
Quick Apply

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user services manager, university libraries jobs near boston, ma

IT Support Specialist (Level I or Level II)

Insource Services -
Boston, MA

Quick Apply

Job Details

$48,000 - $127,000 a year

Benefits

Paid holidays
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Customer communication

Full Job Description

DISCLAIMER: Please be advised that this job posting is authentic and all official communication from Insource Services, Inc. will come through authorized channels, such as emails from our official company domain (e.g., [insourceservices.com]) or phone calls from verified representatives. Insource Services, Inc., will never request sensitive personal information, such as banking details or Social Security numbers, via unofficial platforms or unverified communication methods. If you receive any communication that appears suspicious or claims to represent Insource but does not originate from an official channel, please contact us immediately to verify its authenticity. Protecting your information and ensuring a secure recruitment process are our top priorities.

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who "Do the right thing at the right time for the right reason."

About Insource:

Insource provides expertise to our clients in the areas of HR, Finance, and Technology. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

Understanding our clients’ culture and vision make us a better partner
Our cross-content perspective adds unique value for our clients
HR, Finance and Technology start with people
There is always more than one way to solve a problem
In doing the right things for the right reason
Being easy to work with is core to who we are
Communication needs to be direct and candid
Happy staff leads to happy clients

What You'll Do:

Working as part of a service delivery team, provide first-level technical support to assigned clients, both remote and on-site. Assist clients with initial equipment setup, virus removal, software updates, and hardware incidents all while effectively communicating issues and updates to IT Managers on a monthly basis, manage office/desktop and email support, perform lab machine rollouts.
Participate in monthly meeting with the entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery
Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more.
On an ongoing basis, manage small projects (as needed), deliver and remove computer equipment, assign, update, and report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We're Looking For:

Proven ability to effectively interact with end-users in identifying and resolving technical issues
A passion for customer service and technology with exceptional end-user support
Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
Proactive and resourceful resolution to issues
Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
An understanding of TCP/IP networking protocols and procedures, all relevant Windows workstation operating systems, and Windows Office products
Prior experience in a Customer Service Role.
Bachelor's degree preferred

Benefits Include:

Challenging, exciting consulting work without the overnight or long distance travel
Competitive Salary
Health, Dental, Life, Short Term and Long Term Disability insurance
Generous paid time off
Company Holidays
Tuition Reimbursement
401K with company matching

Find Us On:

Facebook - https://www.facebook.com/insourceservices
LinkedIn - https://www.linkedin.com/company/insource-services-inc
Twitter - https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

#INDIT

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Refine Your Search

user services manager, university libraries jobs in boston, ma

IT Support Specialist (Level I or Level II)

AI Enablement Manager

USER SERVICES MANAGER, University Libraries

Enterprise Project Manager

IT Operations Manager

Quality Manager

Neuropsychological Testing Service Expert

Buyer

Field Operations Manager

Senior Developer/Analyst - Information Services

M365 System Administrator

Director of Technology Strategy & Operations

Senior AI Engineer - Customer Agent

Commercial HVAC Service Technician

Vehicle Condition Inspector

Microsoft Full Stack .Net Developer

Vehicle Condition Inspector

Salesforce and Marketing Cloud Business Administrator

RN Case Manager

Retail Merchandising & Display Technician

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