Top 58 Assistant front office manager Jobs in Boston Ma

Hotel Assistant General Manager
Home 2 Suites Danvers —Danvers, MA
- From $70,000 a year
- Weekends as needed
- Inventory management
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
7d
Assistant Manager – Front Office
Encore Boston Harbor —Everett, MA
- $59,000 - $64,000 a year
- Full-time
- Inventory management
- Basic math
- English
Quick Apply
20h
Assistant General Manager
Hyatt Centric Faneuil Hall Boston —Boston, MA
- $110,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
5d
Front Office Assistant Manager
AccorHotel —Boston, MA
- $72,000 - $74,000 a year
- Full-time
- Mid-level
- 1 year
- Ability to stand for extended periods
Quick Apply
Administrative Assistant, Level 1
City of Cambridge, MA —Cambridge, MA
- $60,057 - $81,072 a year
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
12d
Assistant Manager - Front Service
Encore Boston Harbor —Everett, MA
- $63,000 - $68,000 a year
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
20h
Assistant Front Office Manager
Hyatt Regency Boston —Boston, MA
- $67,000 - $74,000 a year
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Supervising experience
- Employee stock purchase plan
- Paid holidays
10d
Assistant Front Office Manager
The Langham Boston —Boston, MA
- $78,000 - $84,000 a year
- Weekends as needed
- CPR Certification
- Sales
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
Assistant Front Desk Manager
Marriott Boston Quincy —Quincy, MA
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Assistant General Manager
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- English
- Windows
- Disability insurance
- Health insurance
Quick Apply
Assistant Front Office Manager
Omni Hotels & Resorts —Boston, MA
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
Quick Apply
7d
Administrative Assistant - 1 Year Position
MassCA —Walpole, MA
- $46,216 - $63,973 a year
- Full-time
- Office
- Communication skills
- Entry level
12d
Administrative Assistant
AlixPartners —Boston, MA
- $35 - $45 an hour
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
7d
Assistant Front Office Manager
Boston Harbor Hotel —Boston, MA
- $31.39 an hour
- Overtime
- Sales
- Writing skills
- Mid-level
Assistant Front Office Manager
The Colonnade Hotel —Boston, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
Assistant Project Manager
Cityside Construction —Boston, MA
- $15 - $20 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Computer literacy
- Professional development assistance
- Flexible schedule
Quick Apply
13d
Front Office Supervisor
Hersha Hospitality Management, LP —Cambridge, MA
- $27 an hour
- Holidays
- Research
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
6d
Assistant Front Office Manager
Residence Inn by Marriott Back Bay/Fenway —Boston, MA
- $50,000 - $58,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
3d
Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Part-Time Spa Coordinator / Assistant Manager
Viyada Thai Spa —Boston, MA
- $20 - $23 an hour
- Part-time
- Serving
- Mid-level
- Administrative experience
- Flexible schedule
Quick Apply

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Hotel Assistant General Manager

Home 2 Suites Danvers -
Danvers, MA

Quick Apply

Job Details

Full-time
From $70,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Employee discount
Life insurance

Qualifications

Teamwork
Team supervision
Inventory management
Expense management
Managing hospitality teams
Team development
Supervising experience
Property management

Full Job Description

Assistant General Manager

Home2 Suites by Hilton Danvers, MA
Extended Stay | New Development | AAM15 Management, LLC

Join AAM15 Management, LLC

When you join AAM15 Management, LLC, you are not just stepping into a role—you are helping bring a new hotel to life.

The Home2 Suites by Hilton Danvers, MA is currently under construction and will introduce a modern extended-stay product to the North Shore market. Conveniently located near major highways, corporate hubs, and coastal destinations, this hotel is positioned to serve a mix of business, project-based, and leisure travelers.

This is a unique opportunity to join the pre-opening team, help build the hotel’s foundation, and play an important role in establishing a strong team, culture, and market presence from day one.

Position Summary

The Assistant General Manager will serve as a key member of the hotel leadership team, working closely with the General Manager to support all aspects of the hotel’s pre-opening, opening, and ongoing operations.

During the pre-opening phase, this role will assist with recruiting and onboarding the hotel team, developing operational processes, preparing systems and supplies, coordinating training, and ensuring the property is operationally ready for opening.

Following opening, the Assistant General Manager will help lead day-to-day hotel operations, support department leaders and associates, maintain brand standards, and ensure an exceptional guest experience while helping drive operational and financial performance.

The ideal candidate is a hands-on hospitality leader who enjoys building teams, solving problems, creating structure, and being part of something from the ground up.

Key Responsibilities Pre-Opening & Opening Support

Partner with the General Manager to execute the hotel’s pre-opening critical path and opening plan
Assist with coordinating pre-opening activities across all departments
Support brand readiness efforts and ensure Hilton standards are incorporated into daily operations
Participate in property inspections, readiness assessments, mock service, and opening preparation
Assist with the transition from construction to operational readiness
Support the final countdown to opening and soft-opening activities

Recruitment & Team Development

Assist with recruiting, interviewing, hiring, and onboarding hotel associates
Help build a positive, service-focused culture aligned with AAM15 values and Hilton brand standards
Support the development and execution of training and onboarding programs
Establish clear expectations for guest service, attendance, performance, and professionalism
Coach and develop associates and department leaders to support a high-performing team
Lead by example and maintain a visible presence throughout the hotel

Daily Operations

Support the General Manager in overseeing daily hotel operations
Assist department leaders with staffing, scheduling, service standards, and operational challenges
Monitor guest satisfaction and respond promptly to guest concerns
Conduct regular property walks and ensure the hotel is clean, safe, well-maintained, and guest-ready
Ensure compliance with brand standards, company policies, and applicable regulations
Assist with maintaining operational SOPs and procedures
Step in and provide leadership coverage across departments as needed
Serve as a manager on duty and provide leadership support during assigned shifts

Guest Experience

Create a welcoming and memorable experience for every guest
Monitor guest feedback and identify opportunities to improve service
Resolve guest concerns professionally and efficiently
Encourage a culture of hospitality where associates take ownership of the guest experience
Maintain a strong focus on cleanliness, service, and overall property presentation

Financial & Administrative Support

Assist the General Manager with budget management and expense control
Monitor labor and operational costs and identify opportunities for efficiency
Support purchasing, inventory management, and supply controls
Review operational reports and assist with identifying trends and areas for improvement
Ensure required administrative processes and documentation are completed accurately and timely
Assist with payroll, timekeeping, scheduling, and other hotel administrative functions

Sales & Revenue Support

Work collaboratively with the Sales team to support hotel revenue goals
Assist with local sales efforts and community relationship building
Promote the hotel and its services to guests and local businesses
Understand occupancy, ADR, RevPAR, and other key hotel performance indicators
Support revenue and occupancy strategies established by the General Manager and commercial team

Leadership & Culture

Serve as a trusted partner to the General Manager and hotel leadership team
Promote AAM15’s commitment to Authentic People, Accountable Performance, and Memorable Experiences
Hold associates accountable while maintaining a supportive and respectful work environment
Recognize and celebrate team successes
Address performance and operational issues promptly and professionally
Foster teamwork, communication, and collaboration across all departments

Qualifications

Previous hotel management or supervisory experience required
Assistant General Manager, Front Office Manager, Operations Manager, or comparable hotel leadership experience preferred
Pre-opening hotel experience strongly preferred
Experience with Hilton, Marriott, IHG, or another major hotel brand preferred
Strong understanding of front office and overall hotel operations
Experience recruiting, training, coaching, and developing employees
Strong organizational and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong guest service and communication skills
Working knowledge of hotel financials, labor management, and operational controls
Proficiency with hotel operating systems and Microsoft Office
Ability to work a flexible schedule, including weekends, holidays, and varying shifts as required
Must be a hands-on leader who is willing to work alongside the team when needed

What Success Looks Like

The hotel is fully prepared to open with a trained, engaged, and service-focused team
Pre-opening responsibilities are completed accurately and on schedule
Associates understand expectations, procedures, and brand standards from day one
Guests receive a consistent, welcoming, and memorable experience
Operational challenges are identified and addressed quickly
The hotel maintains strong cleanliness, service, and brand standards
Labor and operating expenses are managed effectively
The leadership team works collaboratively and communicates consistently
The Assistant General Manager becomes a trusted operational partner to the General Manager and an engaged leader for the entire hotel team

Why Join AAM15 Management, LLC?

At AAM15, we believe successful hotels start with authentic people, accountable performance, and memorable experiences. We are building more than hotels—we are building teams, cultures, and opportunities for people to grow.

If you are a hospitality leader who enjoys being hands-on, developing people, and helping build something from the ground up, we would love to have you join us for this exciting opening.

Benefits

AAM15 Management, LLC offers a competitive benefits package designed to support your overall well-being and professional growth:

401(k)
401(k) matching
Health insurance
Dental insurance
Life insurance
Paid time off
Employee discounts

Job Type: Full-time
Work Location: In person

Job Type: Full-time

Pay: From $70,000.00 per year

Work Location: In person

Quick Apply

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assistant front office manager jobs in boston ma

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