Top 30 Banquet manager Jobs in Boston Ma

Events Manager
Marriott International, Inc —Boston, MA
- $71,000 - $91,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
1d
Special Events Logistics Manager
Live Nation —Boston, MA
- $64,000 - $80,000 a year
- Full-time
- Hospitality
- Basic math
- Mid-level
- Adoption assistance
Banquet Manager
FAIRMONT —Boston, MA
- $75,000 - $77,000 a year
- Full-time
- Mid-level
- 4 years
Quick Apply
Assistant Banquet Manager
AccorHotel —Boston, MA
- $72,000 - $74,000 a year
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
Quick Apply
F&B Banquets Manager
The Country Club —Chestnut Hill, MA
- $80,000 - $90,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
Banquet Operations Manager
Levy Sector —Boston, MA
- $78,000 - $80,000 a year
- Full-time
- Background check
- ServSafe
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
9d
Director of Banquets
Omni Boston Hotel at the Seaport —Boston, MA
- $105,000 - $115,000 a year
- Weekends as needed
- ServSafe
- Ability to walk for extended periods
- Hotel
- Relocation assistance
- Health insurance
Quick Apply
Event & Wedding Banquet Servers and Managers
Boston Catering & Events —Woburn, MA
- From $20 an hour
- 8 hour shift
- Serving
- Management
- No background check
- Flexible schedule
Quick Apply
Event Manager - Boston University - GSU Catering
Aramark —Boston, MA
- $31.68 - $33.00 an hour
- Basic math
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Banquet Manager
DoubleTree by Hilton Boston-Andover —Andover, MA
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Le Meridien Boston Cambridge - Catering & Convention Services Manager OEM
Aimbridge Hospitality —Cambridge, MA
- $75,000 - $80,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance
Banquet Manager
Encore Boston Harbor —Everett, MA
- $60,000 - $65,000 a year
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
9d
Event Manager
Boston Marriott Newton —Auburndale, MA
- $70,000 - $75,000 a year
- Full-time
- Inventory management
- Hotel
- Team management
Quick Apply
2d
Event Manager
SAPHIRE EVENT GROUP LLC —E Bridgewater, MA
- Extended hours
- Mid-level
- Leadership
Catering Events Manager
Tufts University —Medford, MA
- $55,600 - $83,400 a year
- Writing skills
- Cooking
- Mid-level
Westin Boston Seaport District - Director Banquets
Aimbridge Hospitality —Boston, MA
- $110,000 - $125,000 a year
- Full-time
- CPR Certification
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
Catering Sales Manager
Sonesta —Cambridge, MA
- $25 - $27 an hour
- Full-time
- Sales
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
Event Sales Manager
Topgolf —Canton, MA
- $64,500 a year
- Extended hours
- 5 years
- Mid-level
- Business development
- Dental insurance
- Vision insurance
F&B Banquets & Catering - Banquet Supervisor
Omni Hotels & Resorts —Boston, MA
- $32.93 - $33.60 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- Ability to lift 50 pounds
Quick Apply
8d
Le Meridien Boston Cambridge - Banquets Manager
Aimbridge Hospitality —Cambridge, MA
- $70,000 - $80,000 a year
- Full-time
- Serving
- CPR Certification
- Mid-level
- AD&D insurance
- Disability insurance

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Events Manager

Marriott International, Inc -
Boston, MA

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Job Details

Full-time
$71,000 - $91,000 a year
1 day ago

Qualifications

Customer follow-ups
Sales revenue Forecasting
Team member evaluation
Operations management
Hotel event planning
Greeting customers
Customer satisfaction tracking
Associate's degree in Business Administration
Performance feedback (performance evaluation method)
Mid-level
High school diploma or GED
Hotel room assignment management
Continuous improvement
Hospitality Management
Human resources
Leading team collaboration initiatives
Meeting facilitation
Progress management
Business Administration
Billing issue inquiries
1 year
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Business
Suggestive selling
Event customer service
Sales follow-up
Event sales

Full Job Description

Additional Information
Job Number26106012
Job CategoryEvent Management
Location39 Dalton St, Boston, Massachusetts, United States, 02199
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $71,000-$91,000 annually
Bonus Eligible: Y

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.

Up-sells products and services throughout the event process.

Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assists in the development and implementation of corrective action plans.

Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

Works with the property staff and customers to address operational challenges associated with his/her group.

Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

banquet manager jobs in boston ma

Events Manager

Special Events Logistics Manager

Banquet Manager

Assistant Banquet Manager

F&B Banquets Manager

Banquet Operations Manager

Director of Banquets

Event & Wedding Banquet Servers and Managers

Event Manager - Boston University - GSU Catering

Banquet Manager

Le Meridien Boston Cambridge - Catering & Convention Services Manager OEM

Banquet Manager

Event Manager

Event Manager

Catering Events Manager

Westin Boston Seaport District - Director Banquets

Catering Sales Manager

Event Sales Manager

F&B Banquets & Catering - Banquet Supervisor

Le Meridien Boston Cambridge - Banquets Manager

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