Top 3797 Client experience manager Jobs in Boston Ma

Regional Clinical Manager
VITRA Health —Boston, MA
- $130,000 - $140,000 a year
- Full-time
- Nursing
- RN License
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Project Manager -Remote
Balyo Inc —Woburn, MA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- English
- Health savings account
- AD&D insurance
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Territory Manager
Reliable Respiratory —Boston, MA
- $100,000 - $180,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
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Sales Manager
The Atlantic District —Boston, MA
- $220,000 - $250,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
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6d
Assistant General Manager | Courtyard, Boston Natick
CSM Lodging Services Incorporated —Natick, MA
- $70,000 - $80,000 a year
- 3 years
- Hotel
- High school diploma or GED
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PBM Client Experience Manager
CVS Health —Boston, MA
- $46,988 - $122,400 a year
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
2d
Commercial Relationship Manager
The Hollister Group —Boston, MA
- $130,000 - $240,000 a year
- Full-time
- 5 years
- Office
- Business development
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Client Services Team Manager
North Atlantic Investment Partners, LLC. - Raymond James Financial Services, Inc. —Newton Lower Falls, MA
- $100,000 - $140,000 a year
- Full-time
- Office
- Math
- Bachelor's degree
- Health insurance
- Dental insurance
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E-Billing Manager
Morrison Mahoney LLP —Boston, MA
- $115,000 - $127,500 a year
- Full-time
- Hybrid work
- Mid-level
- Finance
- Bachelor's degree
- Paid holidays
- Disability insurance
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Customer Success & Operations Manager
Alliance Entertainment —West Roxbury, MA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Research
- AD&D insurance
- Health insurance
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Project Manager - Healthcare/Occupied Projects up to $150M - Greater Boston
Michael Page —Boston, MA
- $160,000 - $200,000 a year
- Construction site
- Mid-level
- Communication skills
- Travel reimbursement
6d
BCG X Global Marketing Senior Manager - Temporary
Boston Consulting Group —Boston, MA
- $120,000 - $154,000 a year
- Full-time
- Marketing
- Urgent Care
- Office
- Profit sharing
- Paid parental leave
Operational Readiness Project Manager
CAI —Boston, MA
- $140,000 - $175,000 a year
- Overtime
- Hybrid work
- Bachelor of Science
- English
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Assistant Property Manager
Resource Options Inc. —Boston, MA
- $80,000 - $95,000 a year
- Pass drug screening
- Mid-level
- Residential
Quick Apply
Manager - BCG Vantage, Consumer & People and Organization
Boston Consulting Group —Boston, MA
- $126,400 - $132,000 a year
- Full-time
- Urgent Care
- Research
- Analysis skills
- Profit sharing
- Paid parental leave
Client Success Manager
Salem Media Group, Inc —Quincy, MA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Dental insurance
Manager, Client Development, Boston
Chanel —Boston, MA
- $87,500 - $120,000 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Continuous improvement
- Health savings account
- AD&D insurance
Client Success Manager
Coretelligent —Boston, MA
- $90,000 - $125,000 a year
- Email
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Paid parental leave
- Health savings account
Quick Apply
Senior Manager of Customer Experience
Suno —Boston, MA
- $150,000 - $210,000 a year
- Full-time
- 7 years
- Management
- Office
- Paid parental leave
- Health savings account
Strategic Account Manager Job in Boston, MA | $95K Salary & Uncapped Sales Commissions | Paycom Careers
PAYCOM —Boston, MA
- $95,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- AD&D insurance
- Employee stock purchase plan
Quick Apply

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client experience manager jobs near boston ma

Regional Clinical Manager

VITRA Health -
Boston, MA

Quick Apply

Job Details

Full-time
$130,000 - $140,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Operations management
RN License
Customer service
Team development
Bachelor's degree
Patient treatment
Marketing

Full Job Description

About Vitra Health

Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.

To help share our mission and expand our community impact, Vitra Health is seeking a Regional Clinical Manager who is passionate about community engagement and helping people access the care and resources they deserve.

The Opportunity

The Regional Clinical Manager role is responsible for the clinical and operational oversight of assigned regions: South, West, Central with cross coverage of Boston and North. The Regional Clinical Manager is responsible for clinical excellence, staff and client satisfaction, compliance, and budget alignment. In addition, this role supervises, leads, and mentors clinical leaders and partners with business development and marketing to growth assigned regions, increase brand awareness, and promote the brand as a leading partner in the communities we serve while adhering to regulatory requirements and fostering a positive team culture.

Key Responsibilities

Responsible for processes and procedures related to program regulations, client retention, and program growth.
Ensure strict adherence to compliance requirements including but not limited to program regulatory compliance and quality standards.
Manages and monitor budgets within areas of responsibility.
Ensures client outreach and growth are aligned with care team areas of coverage, and proactively develops staffing plans to optimize care in assigned areas.
Serves as the healthcare delivery liaison between Business Development, Care Access, and business partners.
Supports marketing initiatives to increase awareness of Vitra’s quality standards.
Collaborates with clinical and operational leadership to ensure processes are efficient and align with operational and clinical standards.
Regularly review compliance reports and metrics to identify areas for improvement and in collaboration with clinical leadership, develops strategies maintain compliance and clinical excellence.
In conjunction with the COO, develops and implements processes and procedures to ensure program regulations are met and clinical excellence is in the forefront of healthcare delivery.
Stays updated on industry trends, regulations, and best practices and collaborates with Vitra’s leadership team to implement changes as indicated.
Maintains a “Vitra-wide” approach to processes and change ensuring practices are uniformly implemented across Vitra Mentors and develops managers ensuring performance and feedback are aligned with professional standards and clinical excellence.
Continuously Identifies direct report managers’ growth opportunities and provides professional development support and coaching.
Fosters a positive team culture by ensuring region managers set clear expectations, facilitates comprehensive training on systems and processes, and continuously reviews patterns and performance.
Ensures assigned region (s) performance evaluations and coaching are delivered timely and in alignment with policies and standards.
Regularly analyze key performance metrics, such as staffing template utilization, client satisfaction, client, and staff retention, and implement strategies to optimize operational efficiency and quality of care.
Foster culture of customer service and commitment to quality care.
Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.
Show genuine interest and compassion for the communities we serve.
Other duties as assigned.

What We Are Looking For

Bachelor’s Degree or equivalent in healthcare required, Masters preferred.
Minimum 5 years’ management experience required, with 5+ years' experience in clinically treating patients, with a proven success track record Preferred.
Experience supervising, managing performance, and training staff.
Active Registered Nurse License required.
Leadership experience managing multiple teams.
Conceptual and analytical problem-solving skills.
Strong communication skills
Customer service mentality
Able to work independently & willing to work in the Field as needed.
Able to travel to assigned areas required.

Physical and Environmental Demands:

Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others.
Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

Perks and Benefits:

Health Insurance with a competitive employer contribution.
Dental and Vision Benefits.
401K plan with a company 5% match.
Paid-Time Off.
Competitive Pay Rates.
Wellness Benefits.
Tuition Reimbursement.
Supplemental Benefits:
Life, Accident, Critical Illness and Disability Insurance.
Supportive team structure and company culture with a focus on work/life balance.

Pay: $130,000.00 - $140,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in boston ma

Regional Clinical Manager

Project Manager -Remote

Territory Manager

Sales Manager

Assistant General Manager | Courtyard, Boston Natick

PBM Client Experience Manager

Commercial Relationship Manager

Client Services Team Manager

E-Billing Manager

Customer Success & Operations Manager

Project Manager - Healthcare/Occupied Projects up to $150M - Greater Boston

BCG X Global Marketing Senior Manager - Temporary

Operational Readiness Project Manager

Assistant Property Manager

Manager - BCG Vantage, Consumer & People and Organization

Client Success Manager

Manager, Client Development, Boston

Client Success Manager

Senior Manager of Customer Experience

Strategic Account Manager Job in Boston, MA | $95K Salary & Uncapped Sales Commissions | Paycom Careers

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