Top 37 Client relations specialist Jobs in Boston Ma

Customer Onboarding Specialist
Informa TechTarget —Newton, MA
- $60,000 - $66,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
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Client Services & Operations Specialist
Leader Bank —Arlington, MA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Wellness program
- Paid holidays
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Enterprise User Engagement Customer Success Specialist
MathWorks —Natick, MA
- $140,400 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Client Relations Specialist
LaBovick Law Group —Quincy, MA
- Full-time
- Remote
- Research
- Administrative experience
- Travel
- Travel reimbursement
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Customer Service Specialist Temporary Part Time
Biofrontera —Woburn, MA
- $25 - $35 an hour
- Part-time
- Hybrid work
- Mid-level
- 3 years
- Communication skills
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Partner Success Data Specialist-Full Time Remote
Contributor Development Partnership, PBC —Boston, MA
- $25.00 - $29.80 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
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13d
Client Onboarding Specialist (Series 7)
Loomis Sayles & Company —Boston, MA
- $85,000 - $120,000 a year
- Extended hours
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Cybersecurity Client Relationship & Sales Support Specialist
Accenture —Boston, MA
- $59,100 - $154,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
Restaurant Operations Specialist
FoodTec Solutions —Needham, MA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Communication skills
- Dental insurance
- Vision insurance
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Customer Care Center Specialist II
Needham Bank —Needham, MA
- $22.57 - $29.35 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Inside Sales Specialist - 100% Remote - North America
Hostaway —Boston, MA
- Full-time
- Remote
- Mid-level
- 2 years
- Commercial
- Opportunities for advancement
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Treasury Management Client Support Specialist
Salem Five Bank —Salem, MA
- $59,000 - $75,000 a year
- Microsoft Excel
- Ability to walk for extended periods
- 5 years
- Health savings account
- Health insurance
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9d
Specialist, Client Service II
The Bank of New York Mellon Corporation —Boston, MA
- Full-time
- Mid-level
- Office
- Bachelor's degree
Proposition Sales Specialist
London Stock Exchange Group —Boston, MA
- $121,500 - $202,500 a year
- Full-time
- Mid-level
- Mentoring
- Commuter assistance
- Health insurance
AI Sales Specialist
AHEAD —Boston, MA
- $360,000 - $400,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Contracts
- Paid parental leave
- Paid holidays
Sales Consultant (Professional Services)
TriNet —Boston, MA
- $67,500 - $95,700 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
CUSTOMER RELATIONS SPECIALIST
Bernie & Phyl's Furniture —Natick, MA
- $17 - $19 an hour
- Weekends as needed
- Office
- High school diploma or GED
- Entry level
- Flexible schedule
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Key Account Specialist (Food Broker)
Affinity Group —Lowell, MA
- $65,000 - $85,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Cooking
- Paid holidays
- Health insurance
Quick Apply
6d
Territory Sales Representative / Restaurant Specialist - Plymouth, MA
SpotOn —Pembroke, MA
- $120,000 - $275,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- 2 years
- Commuter assistance
- Paid parental leave
Quick Apply
Retirement Plan Specialist (CIT Sales)
Great Gray —Boston, MA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Disability insurance
- Health insurance

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client relations specialist jobs near boston ma

Customer Onboarding Specialist

Informa TechTarget -
Newton, MA

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Job Details

Full-time
$60,000 - $66,000 a year

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
Work from home
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Company Description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

Trusted information that shapes the industry and informs investment
Intelligence and advice that guides and influences strategy
Advertising that grows reputation and establishes thought leadership
Custom content that engages and prompts action
Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.

For more information, visit informatechtarget.com and follow us on LinkedIn

Job Description

This role is based in our Newton, MA office.

We are seeking a Customer Onboarding Specialist who will be responsible for delivering a seamless onboarding experience for customers on our BrightTALK and Portal platforms. The Onboarding Specialist will own the critical transition from contract signature to platform adoption, ensuring customers are trained, configured, and ready to achieve their business goals.

The Onboarding Specialist will serve as the primary point of contact during onboarding, guiding customers through setup and training while coordinating with Sales, Campaign Management, Product, Support, and Delivery teams. This role builds early customer confidence, reduces time-to-value, and ensures a smooth handoff to ongoing support. Key responsibilities include:

Own the end-to-end onboarding experience for subscription customers from contract signature through completion
Serve as the primary customer contact during onboarding, connecting customers to resources and support teams
Send welcome communications and provide "What to Expect" documentation and self-service resources
Schedule and lead kickoff calls to confirm goals, timelines, and success criteria
Deliver platform training, product walkthroughs, and best-practice guidance
Coordinate integration setup with internal technical and support teams
Lead internal onboarding coordination across Sales, Campaign Management, Product, Support, and Delivery
Track onboarding progress, manage risks, and ensure timely issue resolution
Maintain accurate onboarding status and customer sentiment updates in internal systems
Confirm customer readiness and transition customers to ongoing support
Provide feedback to improve onboarding processes and documentation

Qualifications

Bachelor’s degree;
1-3 of customer facing experience in a customer success or support role, preferably in a software or Sales/Marketing environment.
Preferable experience onboarding clients to SaaS products;
Knowledge of B2B digital marketing, ad tech, marketing automation systems, lead generation, demand generation and content marketing
Extremely detailed oriented, ability to multi task several different product & client engagements;
Creative problem solving, solutions-oriented and strategic, long-term view of customer relationship;
Strong sales orientation, communication skills, client-ready presentation skills and writing skills; and,
Ability to offer perspective and guidance, in some cases, in a persistent manner.

Additional Information

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

Our benefits include:

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer with a philanthropic organization
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000- $66,000 based on experience.

This posting will automatically expire on September 8, 2206.

Quick Apply

Refine Your Search

client relations specialist jobs in boston ma

Customer Onboarding Specialist

Client Services & Operations Specialist

Enterprise User Engagement Customer Success Specialist

Client Relations Specialist

Customer Service Specialist Temporary Part Time

Partner Success Data Specialist-Full Time Remote

Client Onboarding Specialist (Series 7)

Cybersecurity Client Relationship & Sales Support Specialist

Restaurant Operations Specialist

Customer Care Center Specialist II

Inside Sales Specialist - 100% Remote - North America

Treasury Management Client Support Specialist

Specialist, Client Service II

Proposition Sales Specialist

AI Sales Specialist

Sales Consultant (Professional Services)

CUSTOMER RELATIONS SPECIALIST

Key Account Specialist (Food Broker)

Territory Sales Representative / Restaurant Specialist - Plymouth, MA

Retirement Plan Specialist (CIT Sales)

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