Top 552 customer experience analyst Jobs in boston ma

Revenue Operations Analyst
Vista Higher Learning —Boston, MA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Residential
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Lab Analyst III (MA): Chemistry/Microbiology Degree & Experience are Required
Green Analytics Massachusetts, LLC —Framingham, MA
- From $30 an hour
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Compensation Analyst- Boston, MA / Hybrid
Willmott & Associates, Inc. —Boston, MA
- From $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
2d
FP&A Analyst
Global Organics, Ltd —Cambridge, MA
- $90,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Revenue Operations Analyst
Vista Higher Learning —Massachusetts
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Residential
Records Examiner / Analyst Supporting the ATF
FSA Federal —Boston, MA
- $30.46 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- AD&D insurance
- Disability insurance
Reimbursement Analyst
Broadstaff —Woburn, MA
- $20 an hour
- Contract
- Hybrid work
- Background check
- Oracle
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
14h
Jr Financial Analyst Supporting the USMS
FSA Federal —Boston, MA
- $62,580 - $70,400 a year
- Full-time
- Microsoft Excel
- Customer service
- Pass drug screening
- AD&D insurance
- Disability insurance
1d
Sr. Commercial Credit Analyst
North Easton Savings Bank —South Easton, MA
- $80,000 - $105,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Writing skills
12h
Sr. Quality Control Analyst
Pace Analytical Life Sciences —Waltham, MA
- $35 - $50 an hour
- Full-time
- English
- Master's degree
- Bachelor's degree
- Wellness program
- Health savings account
Junior Compliance Risk Analyst
GTT, LLC —Marlborough, MA
- $28 an hour
- Contract
- Hybrid work
- Customer service
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
Configuration Analyst
Raytheon —Andover, MA
- $57,200 - $108,800 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
3d
Enterprise Risk Oversight Analyst
Robert Half —Norwood, MA
- $45 - $55 an hour
- Temporary
- 5 years
- Analysis skills
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
1d
Sustainment Data Analyst
Raytheon —Tewksbury, MA
- $107,500 - $204,500 a year
- Full-time
- Mid-level
- Office
- 8 years
- Paid holidays
- Disability insurance
Principal Configuration Analyst - PCA Lead
Raytheon —Andover, MA
- $86,800 - $165,200 a year
- Full-time
- 3 years
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance
3d
Sr. Quality Control Analyst (Pharma)
Pace Analytical Life Sciences —Waltham, MA
- $90,000 - $110,000 a year
- Full-time
- 5 years
- English
- Master's degree
- Wellness program
- Health savings account
Clinical Analyst Appeals (Remote)
Beth Israel Lahey Health —Charlestown, MA
- $93,142 - $124,800 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
Claims Analyst - REMOTE
Ryder System —Boston, MA
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
13d
Entry Level Financial Analyst
Precise - Int —Boston, MA
- $51,000 - $56,000 a year
- Microsoft Outlook
- Office
- Finance
- Dental insurance
- 401(k)
Quick Apply

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customer experience analyst jobs near boston ma

Revenue Operations Analyst

Vista Higher Learning -
Boston, MA

Apply Now

Job Details

Full-time
$60,000 - $70,000 a year

Qualifications

Data integrity assurance
Google Workspace
Marketing automation tools
Data visualization software proficiency
Data validation techniques
Digital marketing tools
Communication platforms
Documentation tools
Bachelor's degree
Sales management systems proficiency
Collaborative technology platforms
CRM system proficiency
Productivity software
Data analysis software

Full Job Description

WHO ARE YOU? You have a natural curiosity and keen eye for details which means you can easily find yourself digging into data to understand what’s happening and the “why” behind it. You feel a sense of accomplishment when you can quickly turn those findings into practical improvements for day-to-day operations—and share what you learn to help internal stakeholders and the organization succeed.

WHO ARE WE? We are passionate, innovative, lifelong learners, and creative thinkers working to develop culturally authentic language learning products for K-12 schools and universities.

WHAT IS THE ROLE ABOUT? As a Revenue Operations Analyst, you will assist in expanding the capacity and reach of business operations by supporting Go-To-Market teams such as Sales, Marketing and Customer Success through the use of strategy, problem solving, and analysis.

IN THIS ROLE YOU WILL:

Partner with GTM teams (Sales, Marketing, and Customer Success) to support key initiatives through analysis, insights, project management, and operational design.
Build, maintain, and monitor reporting dashboards that track sales, marketing, and customer performance, and proactively flag trends, risks, and opportunities for improvement.
Support Sales territory and regional analysis, including evaluating performance trends and helping coordinate territory updates and changes.
Conduct analysis to support deal approvals and provide insights from sales and usage data to support informed decision‑making.
Support marketing analytics, including segmentation, campaign performance tracking, and reporting on return on investment (ROI).
Help maintain data quality across Sales and Marketing systems, including troubleshooting issues and supporting integrations with internal and third‑party data sources.
Contribute to scalable reporting and self-service tools by building and improving dashboards, updating documentation and training materials, and responding to ad hoc analysis requests.
Assist with analysis and management of special projects, state adoptions, and new market initiatives.

YOU MUST HAVE (MINIMUM REQUIRED SKILLS & EXPERIENCE):

Bachelor’s degree minimum (must be completed/earned by May 2026)
1+ years of professional work experience (including co-op/internship experience) in a business analyst or similar analytical role.
Problem-solving skills that include experience understanding issues, interpreting needs, identifying resolutions.
Experience using CRM and Marketing automation software and tools.
Advanced proficiency in Microsoft Excel with pivot tables, charting, conditional formatting, data validation, and lookup functions.
Proficiency in standard office software (e.g., Microsoft Office, Google Workspace) and navigating digital tools for communication and productivity.

IDEAL IF YOU HAVE (PREFERRED SKILLS & EXPERIENCE):

Experience working in the publishing, ed-tech, language learning or similar industry
Experience using Salesforce or Marketo

LOCATION: Boston-Hybrid

Position requires current residence within the United States of America, within proximity to Boston, MA and a willingness to work a Hybrid schedule which includes a minimum of 2-3 days/week (Tuesday/Thursday required) in our Boston, MA office location. Relocation assistance is not available.

SALARY RANGE: $60,000-$70,000 annual salary

This position is salaried and is eligible for an annual incentive based on employee and organizational performance.

Apply Now

Refine Your Search

customer experience analyst jobs in boston ma

Revenue Operations Analyst

Experienced Technical Support Analyst

Lab Analyst III (MA): Chemistry/Microbiology Degree & Experience are Required

Compensation Analyst- Boston, MA / Hybrid

FP&A Analyst

Revenue Operations Analyst

Records Examiner / Analyst Supporting the ATF

Reimbursement Analyst

Jr Financial Analyst Supporting the USMS

Sr. Commercial Credit Analyst

Sr. Quality Control Analyst

Junior Compliance Risk Analyst

Configuration Analyst

Enterprise Risk Oversight Analyst

Sustainment Data Analyst

Principal Configuration Analyst - PCA Lead

Sr. Quality Control Analyst (Pharma)

Clinical Analyst Appeals (Remote)

Claims Analyst - REMOTE

Entry Level Financial Analyst

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