Top 25 dispatch supervisor Jobs in boston ma

Operations Coordinator
Commercial Cleaning Service, Inc. —Allston, MA
- From $55,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Service Coordinator
Fire Equipment Inc —Medford, MA
- $26.44 - $40.87 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
13d
Dispatcher
NeighborHealth —Boston, MA
- Online Application
- Background check
- Office
- High school diploma or GED
14d
Communication Dispatcher II
University of Massachusetts Boston —Boston, MA
- Weekends as needed
- Background check
- Spanish
- Writing skills
Director of Communications - Emergency Medical Services/Dispatch
CATALDO AMBULANCE SERVICE —Malden, MA
- $125,000 - $150,000 a year
- Full-time
- Background check
- 18 years or older
- 7 years
- Health insurance
- Dental insurance
Quick Apply
Transportation Agent
Mass Convention CenterAuthority —Boston, MA
- $21.50 an hour
- Part-time
- Driver's License
- Outdoor work
- Entry level
Quick Apply
Transportation Manager
Mass Convention CenterAuthority —Boston, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
13d
Lead Driver - Boston - $5000 SIGN ON BONUS!
Tricont Trucking a Division of Del Monte Fresh Produce —Canton, MA
- $25 - $26 an hour
- Full-time
- Background check
- DOT physical examination
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor
Casella Waste Systems, Inc. —Peabody, MA
- $85,000 - $110,000 a year
- Full-time
- Management
- Mid-level
- CDL
Quick Apply
Transportation Supervisor, 3rd Shift
Baldor Specialty Foods —Chelsea, MA
- Extended hours
- DOT physical examination
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Dispatcher
TForce Direct —Billerica, MA
- $22 - $25 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Operations Manager-Readville
Transdev —Dorchester, MA
- $68,000 - $85,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Operations Manager-Washington
Transdev —Roxbury, MA
- $68,000 - $84,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Temporary FIFA Uber Shuttle Drop-Off Support Staff
TMS —Boston, MA
- Temporary
- Customer service
- Computer skills
- Communication skills
Supervisor, TransGas Dispatch
National Grid —Lowell, MA
- $72,000 - $82,000 a year
- Weekends as needed
- Hazmat Endorsement
- Mid-level
- 3 years
- Opportunities for advancement
Operations Supervisor- Massachusetts
Circuit —Boston, MA
- $70,000 - $75,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4h
Transportation Coordinator
RSC Transportation Inc —Brockton, MA
- $50,000 - $56,000 a year
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
Quick Apply
Fleet Supervisor
Townsend Oil Company —Danvers, MA
- Mid-level
- High school diploma or GED
- Organizational skills
Quick Apply
Dispatch Supervisor
Optima Courier Inc —Wilmington, MA
- $22 - $25 an hour
- Weekends as needed
- 5 years
- Writing skills
- Analysis skills
Quick Apply

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Operations Manager
Skyline Express Delivery LLC —Wilmington, MA
Who You Are 3+ years of management experience in logistics, transportation, warehousing, or field operations. Take ownership of safety metrics, service levels,…
$60,000 - $85,000 a year
Quick Apply
Ambulance Dept Dispatcher – BIDMC (per-diem)
Beth Israel Lahey Health —Boston, MA
Receives incoming ambulance requests and prioritizes calls from services/floor and assigns to appropriate ambulance service.
$27.00 - $36.34 an hour
1d

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Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
Responds to email, answers phones, coach’s drivers and office personnel, distributes pertinent information to staff. 1-year professional driver experience.
$23 - $27 an hour
Quick Apply
Dispatcher
TForce Logistics —Columbus, OH
Confirm the completion of calls. Verify the total number of drivers working each day and recommend if additional drivers are required.
From $20 an hour
Quick Apply
6d

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dispatch supervisor jobs near boston ma

Operations Coordinator

Commercial Cleaning Service, Inc.
Allston, MA

Quick Apply

Job Details

Full-time
From $55,000 a year
2 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Professional development assistance
Life insurance
Referral program

Qualifications

Spanish
English
Route planning
Dispatching
Attention to detail
Crew management

Full Job Description

Operations Coordinator — Scheduling & Dispatch Commercial Cleaning Service, Inc. | Boston, MA | Full-Time | On-Site

About Us
Commercial Cleaning Service, Inc. (CCS) has been keeping Greater Boston's commercial properties clean since 1977. We serve 580+ recurring sites — from apartment buildings and office towers to schools and religious institutions — with a team of 175+ employees and a 97% client retention rate. We hold ourselves to a high standard of operational execution. We're growing, and we're adding infrastructure to match.

The Role
We're looking for a sharp, systems-minded Operations Coordinator to own the scheduling and dispatch function that keeps our cleaning crews running on time, on route, and on plan.
This is not a call-center dispatch job. It's a planning and execution role — you'll be building and maintaining the recurring service schedule across 580+ sites, making real-time decisions when crews call out or jobs shift, auditing routes for efficiency, and serving as the primary administrator of our field service management system. You'll work closely with our Operations Manager and our customer-facing teams to make sure the right crews get to the right places at the right time, every day.

If you're someone who gets satisfaction from a clean schedule, hates inefficiency, and can hold a lot of complexity in your head without dropping anything — read on.

What You'll Do
Daily Dispatch & Scheduling

Monitor crew assignments each morning; adjust for call-outs, absences, and equipment issues
Coordinate coverage and substitutions in real time, ensuring all sites are staffed
Manage the daily dispatch sheet and maintain accurate assignments in our scheduling system
Communicate schedule changes to supervisors and crews

Recurring Schedule Management

Build and maintain recurring service call schedules for all active accounts in our ERP/field service system
Set up new accounts and service contracts in the system upon onboarding
Configure one-time and seasonal jobs (deep cleans, holiday adjustments, post-construction, snow events)
Manage holiday scheduling across the full customer base — proactively, not reactively

Route Efficiency & Auditing

Review routes weekly for geographic logic, travel time, and crew capacity
Identify and propose route consolidations or improvements
Flag anomalies in expected vs. actual return times and follow up with supervisors
Work with management on periodic route restructuring

System Administration

Serve as the day-to-day administrator for our scheduling and field service platform (currently transitioning to Priority ERP)
Ensure service calls are accurately created, assigned, and closed
Maintain data integrity across customer records, building assignments, and crew rosters
Support reporting on schedule completion rates, route efficiency, and crew utilization

Cross-Functional Coordination

Work closely with the Operations Manager on capacity planning and staffing needs
Partner with customer-facing staff to translate new account details into accurate system setup
Support snow event dispatch logistics during winter months

What We're Looking For

2–4 years of experience in field service dispatch, operations coordination, or scheduling — ideally in commercial cleaning, facilities management, or a similar service business
Strong systems orientation: you learn software quickly, you care about data accuracy, and you know that a bad entry today creates a problem next week
Comfortable making fast decisions under pressure when the morning goes sideways
Detail-oriented with the ability to manage a high volume of concurrent tasks
Clear communicator — you can give a supervisor a quick, direct update and move on
Proficiency in Google Sheets or Excel; experience with a field service or ERP platform is a strong plus
Bilingual (English/Spanish) is a meaningful plus given our workforce

What We Offer

Competitive salary ($55,000+ depending on experience)
Full health benefits
Paid time off
Stable, growing company with nearly 50 years in business
A real seat at the table — this role has direct impact on how we run operations, and there's a clear path upward for the right person

Pay: From $55,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Ability to work ad hoc during snowfall events.

Experience:

Dispatching: 3 years (Preferred)

Language:

Spanish (Required)

Ability to Commute:

Allston, MA 02134 (Required)

Work Location: In person

Quick Apply

Refine Your Search

dispatch supervisor jobs in boston ma

Operations Coordinator

Service Coordinator

Dispatcher

Communication Dispatcher II

Director of Communications - Emergency Medical Services/Dispatch

Transportation Agent

Transportation Manager

Lead Driver - Boston - $5000 SIGN ON BONUS!

Operations Supervisor

Transportation Supervisor, 3rd Shift

Dispatcher

Operations Manager-Readville

Operations Manager-Washington

Temporary FIFA Uber Shuttle Drop-Off Support Staff

Supervisor, TransGas Dispatch

Operations Supervisor- Massachusetts

Transportation Coordinator

Fleet Supervisor

Dispatch Supervisor

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