Top 52 Entry level technical support Jobs in Boston Ma

Solutions Analyst I
SS&C Technologies —Boston, MA
- $65,000 - $75,000 a year
- Online Application
- Office
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
4d
IT Help Desk Specialist (Boston)
Lendbuzz —Boston, MA
- $70,000 - $85,000 a year
- Full-time
- Background check
- Google Workspace
- Computer science
Quick Apply
IS Services & Support Support Specialist
Turner Construction Company —Boston, MA
- $69,000 - $77,000 a year
- Computer Science
- Office
- Windows
Service Desk Analyst
Boston Properties —Boston, MA
- $69,000 - $96,750 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Customer Technical Support Specialist
Copyright Clearance Center —Cambridge, MA
- $50,000 - $55,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
Technical Support & Integration Associate
American Ancestors —Boston, MA
- $35 an hour
- Full-time
- Azure
- Mid-level
- Office
- Paid holidays
- Health insurance
Service Desk Support Analyst
M.S. Walker Inc. —Norwood, MA
- $55,000 - $70,000 a year
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Quick Apply
13d
IT Support Specialist
NEPC, LLC —Boston, MA
- $62,000 - $81,000 a year
- On call
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
IT Service Desk Analyst
CarGurus —Boston, MA
- $52,000 - $66,000 a year
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Food provided
Associate Technology Consultant Level 1 - MA
iCorps Technologies —Woburn, MA
- $60,000 a year
- Call employer
- Computer science
- Computer Science
- Bachelor's degree
- 401(k)
- Paid time off
IT Technical Support
Teradyne —North Reading, MA
- $68,500 - $109,600 a year
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Support Technician I
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- Communication skills
- Opportunities for advancement
Quick Apply
13d
Desktop Support Technician
Ovation Workplace Services Inc —Waltham, MA
- $45,000 - $58,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Network Technician
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
Field Support Technician - Perdiem-1
South Shore Health —Weymouth, MA
- $27.78 - $37.38 an hour
- Part-time
- Computer Science
- Hospital
- Windows
5d
Customer Support Engineer
Sauce Labs Inc. —Boston, MA
- $80,000 - $93,000 a year
- Hybrid work
- Computer science
- Mid-level
- Office
Quick Apply
11d
Field Support Technician - Perdiem-2
South Shore Health —Weymouth, MA
- $27.78 - $37.38 an hour
- Part-time
- Computer Science
- Hospital
- Windows
8d
IT Systems Support Analyst - LPT - Quincy College
Quincy College —Quincy, MA
- Part-time
- Computer Science
- Mid-level
- University
End User Support Specialist
Anika Therapeutics —Bedford, MA
- $66,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
Service & Support Technician
FoodTec Solutions —Needham, MA
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- 1 year
- Profit sharing
- Paid holidays
Quick Apply

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entry level technical support jobs near boston ma

Solutions Analyst I

SS&C Technologies -
Boston, MA

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Job Details

Full-time
$65,000 - $75,000 a year
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Customer communication
Customer relationship building
Incident Escalation
Technical user customer support
Managing clients in a customer support role
Analysis skills
Bachelor's degree
Product management
Customer engagement
Cross-functional collaboration
Escalation handling
Entry level
Under 1 year

Full Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Solutions Analyst I

Locations: Boston OR Waltham MA Office – Hybrid 6x a month (Hiring locally only)

About the Role

SS&C Eze provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze, we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result, many of our leaders have risen to their current roles, as we vigorously advocate upward and lateral mobility. We recruit the best and the brightest for our team by seeking talented, hard-working individuals who are enthusiastic about learning and realizing their potential.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

SS&C Eze offers best in class service to accompany our product suite and our Client Solutions team is at the heart of it all. We’re in search of someone with interest in technology and the financial markets to join our team as a Solutions Analyst I. The Solutions team serves as both the initial point of contact for our hedge fund and asset management clients as well as passionate product experts leading the way in setting the bar for customer satisfaction. We leverage cutting edge technology to deliver a creative, unique, high-touch approach to client service. We invest heavily in our team with a comprehensive training program, peer coaching, and hands-on management to provide you the necessary skills and tools for your career at Eze Software.

Required Experience

Day to Day

Analysts are empowered to manage a diverse set of operational and product support responsibilities, collaborating across numerous teams and systems
Interacting with clients throughout the day on product inquires
Assessing, troubleshooting, and managing client requests while providing real-time solutions
Acting as an escalation for client counterparties and internal teams for appropriate issue resolution

What Else To Expect

Develop an understanding of financial technology and how our investment products play a critical role in the market place.
Immersive product and industry training that lays the foundation for technical and capital markets knowledge.
Hands on client experience developing relationships with Portfolio Managers, Traders, Operations, and Technology teams within our hedge fund, asset manager, and sell-side partners.
Opportunity to build your internal network and grow your career based on individual skills and interests. Advancement opportunities within the Solutions group or through various pathways across the organization including Client Engagement, Client Success, Product Management, or Sales.

What Sets You Apart

Bachelor’s Degree or 0-2 years of relevant experience in customer service and/or technology field
Strong client facing skills demonstrated in excellent verbal and written communications.
Superior problem-solving and analysis skills.
Desire to work directly with clients building relationships.
Ability to take initiative and handle increasing responsibility and autonomy over time

Join SS&C, where innovation meets global opportunities. Click here to apply.

#LI-BP1
#CA-BP

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

Massachusetts: The expected base salary for the position is between 65000 USD to 75000 USD.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

entry level technical support jobs in boston ma

Solutions Analyst I

IT Help Desk Specialist (Boston)

IS Services & Support Support Specialist

Service Desk Analyst

Customer Technical Support Specialist

Technical Support & Integration Associate

Service Desk Support Analyst

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Support Technician I

Desktop Support Technician

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Field Support Technician - Perdiem-1

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Field Support Technician - Perdiem-2

IT Systems Support Analyst - LPT - Quincy College

End User Support Specialist

Service & Support Technician

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