Top 1876 Field support specialist Jobs in Boston Ma

Veracross Student Information System Data Specialist
International School of Boston —Cambridge, MA
- $70,000 - $100,000 a year
- Full-time
- School experience
- English
- Mid-level
- Health savings account
- Health insurance
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Laboratory Field Implementation Specialist
Medasource —Boston, MA
- $45 an hour
- Full-time
- Computer Science
- 3 years
- Travel
- Health insurance
- Dental insurance
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5d
Field Service Technician
Medasource —Boston, MA
- $33 an hour
- Full-time
- Hospital
- Customer service
- Data analysis skills
- Health insurance
- Dental insurance
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Corporate Governance Specialist
Federal Home Loan Bank of Boston —Boston, MA
- $80,500 - $132,250 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Office
Regulatory Affairs Spec
Draeger Medical Systems, Inc. —Andover, MA
- $84,100 - $100,900 a year
- Hybrid work
- Bachelor of Science
- Research
- Mid-level
- Free parking
- Paid holidays
11d
Service Specialist
Opensity Solutions —Boston, MA
- Up to $24 an hour
- Full-time
- Hospitality
- Ability to walk for extended periods
- High school diploma or GED
- Opportunities for advancement
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3d
Lead Specialist, International Trade Compliance
GE Aerospace —Lynn, MA
- $112,000 - $149,000 a year
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Senior IT Support Specialist (Regional)
Leidos —Boston, MA
- $65,650 - $118,675 a year
- Full-time
- Computer Science
- Office
- Travel
4d
Hazardous Materials Call Center Support Specialist
3E —Boston, MA
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
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Recovery Support Specialist
Victory Programs Inc —Boston, MA
- $22.28 an hour
- Part-time
- CPR Certification
- Current TB test
- Addiction Medicine
- Disability insurance
- Paid time off
Source Document Specialist
Care Access —Boston, MA
- $30 - $35 an hour
- Remote
- Microsoft Word
- Nursing
- Microsoft Outlook
- Health savings account
- Paid holidays
Fulfillment Specialist
Formlabs —Boston, MA
- $62,000 - $75,000 a year
- Mid-level
- Bachelor's degree
- Data entry
13d
Technical Support Specialist, Monitoring
Nihon Kohden —Boston, MA
- $25 - $40 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Organizational skills
MOR Inventory Mgmt Specialist
Boston Children's Hospital —Boston, MA
- $23.69 - $37.90 an hour
- Full-time
- Surgery
- High school diploma or GED
- 1 year
Customer Technical Support Specialist
Copyright Clearance Center —Cambridge, MA
- $50,000 - $55,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
Technology Support Specialist
Lesley University —Cambridge, MA
- $25.95 - $29.49 an hour
- Weekends as needed
- Computer Science
- Research
- Windows
- Disability insurance
- Health insurance
Field Logistics Specialist (Braintree, MA)
Smith & Nephew —Braintree, MA
- $22.83 - $34.25 an hour
- 8 hour shift
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
Deal Desk Specialist (Deal Desk Team)
SEMrush —Boston, MA
- $70,000 - $100,000 a year
- Remote
- ERP systems
- English
- Office
- Paid parental leave
- Parental leave
IS Services & Support Support Specialist
Turner Construction Company —Boston, MA
- $69,000 - $77,000 a year
- Computer Science
- Office
- Windows
11d
Field Support Specialist, Missouri
Eyebot —Boston, MA
- $35 - $42 an hour
- Full-time
- Remote
- Reliable transportation
- Communication skills
- Entry level
Quick Apply

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Veracross Student Information System Data Specialist

International School of Boston -
Cambridge, MA

Quick Apply

Job Details

Full-time
$70,000 - $100,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Retirement plan

Qualifications

Teamwork
English
Bachelor's degree
Process management

Full Job Description

Overview

The Veracross Student Information System Data Specialist oversees the operation, configuration, data integrity, reporting, and user support of the School’s Veracross/Axiom Student Information System. This position serves as the primary point of contact for SIS-related requests, data projects, reporting needs, user permissions, workflows, integrations, and vendor support.

The Veracross Student Information System Data Specialist works closely with faculty, staff, administrators, families, and external partners to ensure accurate data, efficient processes, timely issue resolution, and effective use of the system across the school. This position supports the ongoing improvement of SIS-related workflows and helps ensure that school data is accurate, secure, accessible to appropriate users, and aligned with institutional needs.

Duties and ResponsibilitiesSIS Administration and Data Management

Administer and maintain the Veracross/Axiom Student Information System, including system settings, user accounts, roles, permissions, portals, forms, workflows, reports, exports, and related configurations.
Serve as the primary point of contact for Veracross-related questions, support requests, data needs, and system issues.
Maintain the accuracy, consistency, and integrity of student, family, faculty/staff, enrollment, attendance, scheduling, grading, transcript, and demographic data.
Conduct regular data audits and coordinate with appropriate departments to identify and resolve data inconsistencies, duplicate records, outdated information, and workflow gaps.
Support annual and recurring SIS processes, including enrollment cycles, school-year rollover, scheduling, grading/reporting periods, attendance processes, transcript preparation, and portal updates.
Ensure SIS access and data practices align with school policies, data privacy expectations, and appropriate role-based access standards.

Reporting, Workflows, and Process Improvement

Create, modify, maintain, and troubleshoot reports, queries, exports, data lists, and dashboards to support academic, administrative, enrollment, operational, and leadership needs.
Review data and reporting requests from users and stakeholders to determine scope, timeline, feasibility, and appropriate solutions.
Identify opportunities to improve SIS workflows, reporting efficiency, data-entry practices, and cross-departmental processes.
Document SIS procedures, common workflows, reporting processes, and data standards to promote consistency and continuity.
Prepare for Veracross/Axiom module expansions or system changes by reviewing requirements, studying available functionality, and advising appropriate stakeholders.

User Support and Training

Provide Veracross-related technical support and assistance to faculty, staff, administrators, and families in a timely and professional manner.
Assist with Help Desk tickets related to Veracross, SIS data, portals, reports, forms, permissions, and related school data systems.
Provide end-user training, documentation, and guidance to support effective and consistent use of Veracross.
Communicate clearly with users of varying technical skill levels and provide written and/or verbal updates to management as required.
Work collaboratively with departments to understand user needs, clarify data requirements, and support effective use of SIS tools.

Vendor, Integration, and Project Support

Serve as the primary liaison with Veracross support for system issues, troubleshooting, escalations, enhancement requests, and product feedback.
Work with vendors and internal stakeholders to resolve problems efficiently and escalate issues when appropriate.
Support integrations between Veracross and related school systems, including Finalsite and other platforms as assigned.
Assist with vendor reviews, contract discussions, renewals, and service evaluations as requested.
Participate in SIS-related projects, system improvements, module implementations, data migrations, and process changes.
Make independent decisions within the scope of established school policies, stakeholder requirements, and the IT Director's direction.

Professional Responsibilities and Other Duties

Ensure compliance with applicable School Information Technology policies, standards, and data privacy practices.
Stay current with Veracross functionality, SIS best practices, school data management practices, and relevant professional development opportunities.
Participate in educational opportunities, read professional publications, maintain professional networks, and engage in relevant professional organizations as appropriate.
Create and manage email accounts for faculty, staff, and students.
Provide related IT or data systems support as directed and assigned by the IT Director.

Skills and Qualifications

Bachelor’s degree in information systems, educational technology, data management, school administration, or a related field preferred.
Three to five years of relevant experience administering a Student Information System, school database, or cloud-based administrative platform preferred; Veracross experience strongly preferred.
Strong understanding of school data workflows, including student records, family records, enrollment, attendance, grades, schedules, transcripts, portals, and annual rollover processes.
Demonstrated ability to maintain data accuracy, consistency, and integrity across multiple departments, user groups, and data-entry points.
Experience managing user accounts, roles, permissions, security settings, forms, workflows, reports, exports, and system configuration within a cloud-based platform.
Strong analytical and problem-solving skills, with the ability to troubleshoot system issues, identify data inconsistencies, and improve administrative processes.
Excellent communication, training, and documentation skills, with the ability to support faculty, staff, administrators, families, vendors, and external partners.
Strong judgment, discretion, professionalism, and commitment to confidentiality, student data privacy, and responsible handling of sensitive school, student, family, and employee information.
Strong organizational and project management skills, with the ability to manage multiple priorities, deadlines, recurring data cycles, and cross-departmental requests.
Comfort working in a highly collaborative school environment and an appreciation for working within a multilingual, multicultural school community.
Strong command of English required; proficiency in French preferred.

Pay: $70,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

field support specialist jobs in boston ma

Veracross Student Information System Data Specialist

Laboratory Field Implementation Specialist

Field Service Technician

Corporate Governance Specialist

Regulatory Affairs Spec

Service Specialist

Lead Specialist, International Trade Compliance

Senior IT Support Specialist (Regional)

Hazardous Materials Call Center Support Specialist

Recovery Support Specialist

Source Document Specialist

Fulfillment Specialist

Technical Support Specialist, Monitoring

MOR Inventory Mgmt Specialist

Customer Technical Support Specialist

Technology Support Specialist

Field Logistics Specialist (Braintree, MA)

Deal Desk Specialist (Deal Desk Team)

IS Services & Support Support Specialist

Field Support Specialist, Missouri

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