Top 23 Fraud investigations manager Jobs in Boston Ma

Mgr of Ecommerce Fraud Prevention & Investigations
Sierra —Framingham, MA
- $117,000 - $152,100 a year
- Full-time
- Office
- Analysis skills
- Mentoring
- Health savings account
- Paid holidays
8d
Compliance Program Manager (Operations and Investigations)
Philips —Cambridge, MA
- $125,000 - $198,000 a year
- Full-time
- Microsoft Access
- 5 years
- Office
- Health savings account
- Employee stock purchase plan
Loss Prevention Manager (Full-Time)
UNIQLO —Boston, MA
- $72,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Commuter assistance
- Health savings account
Fraud Operations Team Lead
Needham Bank —Medford, MA
- $69,794.45 - $90,732.79 a year
- Full-time
- Microsoft Outlook
- Office
- Finance
- Paid holidays
- Disability insurance
Quick Apply
Controls and Compliance Lead, AWS Controls
Amazon.com Services LLC —Boston, MA
- $83,200 - $145,500 a year
- Full-time
- Customer service
- Mid-level
- 3 years
- AD&D insurance
- Health insurance
1d
Group Employee Benefits Consulting Manager
Accenture —Boston, MA
- $87,400 - $293,800 a year
- Full-time
- 3 years
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance
Quality Manager
Anduril Industries —Waltham, MA
- $146,000 - $196,000 a year
- Email
- 7 years
- Engineering
- Master's degree
Quick Apply
Trade Compliance Manager
OSI Systems, Inc —Billerica, MA
- $130,000 - $135,000 a year
- Full-time
- 8 years
- Project management
- Bachelor's degree
- Paid jury duty
- Health savings account
Manager, Compliance Operations
Kiniksa Pharmaceuticals —Lexington, MA
- $128,000 - $140,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Bachelor of Science
Quick Apply
P&C Insurance (Personal & Commercial) Transformation Manager
Accenture —Boston, MA
- $87,400 - $293,800 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Profit Protection Manager
Vicente’s Supermarket —Brockton, MA
- $27 - $30 an hour
- Spanish
- Management
- English
Quick Apply
Technical Program Senior Manager
Booz Allen Hamilton —Lexington, MA
- $142,900 - $266,000 a year
- Full-time
- PMP
- Office
- Master's degree
- Health insurance
- Flexible spending account
9d
Manager, Cybersecurity and Infrastructure
Oxfam America —Boston, MA
- $105,000 - $115,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
Quick Apply
Senior/Lead Risk Analyst, Payment fraud (Relocation to Toronto Required)
Snaplii —Boston, MA
- $150,000 - $250,000 a year
- Computer Science
- Engineering
- Office
- Relocation assistance
Quick Apply
Liability Claims Manager
Central Insurance Company —Waltham, MA
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Supervising experience
- Health insurance
10d
Asphalt Plant Manager
Amrize —Middleton, MA
- Full-time
- Microsoft Excel
- Customer service
- 5 years
- Paid parental leave
- Health savings account
2d
Game Integrity Manager – Live Casino
Kerma Games —Boston, MA
- Weekends as needed
- Remote
- Mentoring
- Recruiting
- Training & development
Quick Apply
Senior Manager of Software Engineering: Observability
Jack Henry & Associates —United States
- Full-time
- Remote
- Computer Science
- SQL
- Mentoring
10d

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Mgr of Ecommerce Fraud Prevention & Investigations

Sierra -
Framingham, MA

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Job Details

Full-time
$117,000 - $152,100 a year
8 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Vendor relationship building
Computer operation
Presentation software
Cross-functional collaboration
Retail management
Management experience within retail industry
Cross-functional communication
Data analysis software

Full Job Description

Sierra

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

This position is responsible for the fraud prevention and investigation efforts for TJX Digital, overseeing risk across e-commerce transactions, payments, appeasements, and shipping. Partners with senior leaders across Digital, Loss Prevention, and Global Payments to address fraud trends, mitigate financial exposure, and support business priorities. Leads initiatives to strengthen fraud controls, reduce chargebacks, and improve platform integrity through data-driven insights and continuous process improvement.

Major Areas of Responsibility

Manages the TJX’s Digital Fraud Prevention and Investigation Program.
Defines strategy and leads execution of e-commerce analytics to identify and mitigate fraud-related losses, including profit erosion, shrink, and account takeover.
Leads, develops, and mentors team members, providing business, technical, and operational training to strengthen performance and capabilities.
Manages program budgets, resource allocation, and ongoing financial analysis to support key initiatives.
Manages vendor relationships and procurement/operation of fraud prevention solutions to enhance detection and response capabilities.
Manages the initiation of external investigations based on lead generation maintaining consistent standards of evidence collection and case building.
Regularly reviews data and directs investigations to proactively identify suspect trends and perform root cause analysis to implement preventative system controls.
Coordinates cross-functional efforts with FC/DC/Store Loss Prevention, HO Investigations, Customer Service, and IT/Cyber teams to enhance detection, response, and case management capabilities.
Provides regular updates to Sr. Leadership on team performance, key fraud trends, and technology performance.
Performs other duties as assigned.
Deterring, investigating, and resolving fraud and risk exposure on a sales base of $1,000,000,0000.
Manages $750,000 payroll budget
Deliver planned new systems/upgrades/enhancements that drive modernization & infrastructure stability, efficiency improvements compliance and innovations (Appeasement & Fraud Prevention Tools)

Leads a team of exempt and nonexempt team members. Hires, coaches and develops associates.
Determines best approach on all investigative, prosecution and fraud identification, analysis and mitigation strategies.
Manages high risk shrink and fraud incidents.
Creates risk mitigation strategies. Identifies and implements appropriate software.
System optimization

Bachelor’s degree in criminal justice, Business, or equivalent work experience.

Minimum job skills required to perform this job

Strong analytical and critical thinking skills; ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise business strategies to support the vision of the organization.
Strong organizational skills; ability to prioritize multiple projects
Strong interpersonal and communication skills with ability to interact with multiple departments and Senior Leadership as well as use multiple communication sources.
High knowledge of loss prevention system and technologies, computer programs such as Word, Excel, and PowerPoint.

Minimum experience required to perform this job:

Five years progressive management experience in Retail, preferably off-price, with experience in people management, operations, loss prevention, or investigations.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

770 Cochituate Rd

Location:

USA Home Office Framingham MA 770 Cochituate Rd

This position has a starting salary range of $117,000.00 to $152,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

Apply Now

Refine Your Search

fraud investigations manager jobs in boston ma

Mgr of Ecommerce Fraud Prevention & Investigations

Compliance Program Manager (Operations and Investigations)

Loss Prevention Manager (Full-Time)

Fraud Operations Team Lead

Controls and Compliance Lead, AWS Controls

Group Employee Benefits Consulting Manager

Quality Manager

Trade Compliance Manager

Manager, Compliance Operations

P&C Insurance (Personal & Commercial) Transformation Manager

Profit Protection Manager

Technical Program Senior Manager

Manager, Cybersecurity and Infrastructure

Senior/Lead Risk Analyst, Payment fraud (Relocation to Toronto Required)

Liability Claims Manager

Asphalt Plant Manager

Game Integrity Manager – Live Casino

Senior Manager of Software Engineering: Observability

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