Top 5772 Guest services Jobs in Boston Ma

Front Desk Clerk
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
6h
Guest Communication/Reservations Specialist
Four Seasons —Boston, MA
- $30.90 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
Part Time | Hotel Front Desk Agent
Millennium Hotels and Resorts —Boston, MA
- $29.60 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Ambassador
The Newbury Boston —Boston, MA
- $28.22 - $33.20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
9d
Guest Experience Expert
Marriott International, Inc —Boston, MA
- $31.42 - $33.20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
The Envoy Hotel —Boston, MA
- From $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Oncall Staff Boston
MC&A, Inc —Boston, MA
- $45 - $52 an hour
- Weekends as needed
- Background check
- English
- Hotel
Event Staff
MGX —Boston, MA
- From $26 an hour
- Temporary
- In-person
- Communication skills
- Entry level
- Referral program
Quick Apply
1d
Guest Services Associate
Mass Convention CenterAuthority —Boston, MA
- $19.31 an hour
- Weekends as needed
- Computer skills
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Reservations Agent
The Langham Boston —Boston, MA
- $34.20 - $34.50 an hour
- Full-time
- Inventory management
- Computer literacy
- English
- Health insurance
- Tuition reimbursement
Quick Apply
Front Desk Agent
Sage Hospitality —Boston, MA
- $33.00 - $33.50 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Commuter assistance
- Health insurance
6h
Day Guest Services Specialist
PINE STREET INN INC —Boston, MA
- $21.40 - $23.97 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
13d
Housekeeper
Marriott International, Inc —Boston, MA
- $31.17 an hour
- Full-time
- Entry level
- Resort
- Under 1 year
14d
Loss Prevention Officer- PM
Marriott International, Inc —Boston, MA
- $32.35 - $34.13 an hour
- Full-time
- Experience working with individuals with disabilities
- Hotel
- High school diploma or GED
6d
Housekeeping Attendant
Marriott International, Inc —Boston, MA
- $31.95 an hour
- Full-time
- Hotel
- Entry level
- Under 1 year
10d
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply

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guest services jobs near boston ma

Front Desk Clerk

Marriott International, Inc -
Boston, MA

Apply Now

Job Details

Full-time
$31.42 an hour

Qualifications

Proactive hotel and accommodations guest assistance
Safety protocol adherence
Greeting customers
Answering guest questions
High school diploma or GED
Relationship management
Entry level
Under 1 year

Full Job Description

Additional Information
Job Number26087073
Job CategoryRooms & Guest Services Operations
Location606 Congress St, Boston, Massachusetts, United States, 02210
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $31.42-$31.42 per hour

POSITION SUMMARY

As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. Creating a smooth and easy experience for guests so they can get the most out of their stay is critical. The Front Desk Ambassador will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond), to anticipate and deliver on our guests’ needs. He or she should be passionate not only about the locale and local offerings, but also have an eye for detail – from the information they provide to guests, to the accuracy of their reports, to the transactions they process and secure.

No matter what position you are in, there are a few things that are critical to success – making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets. The front desk ambassador role will be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest services jobs in boston ma

Front Desk Clerk

Front Desk Agent

Guest Communication/Reservations Specialist

Guest Services Agent

Part Time | Hotel Front Desk Agent

Guest Service Ambassador

Guest Experience Expert

Guest Service Agent

Overnight Front Desk Agent

Oncall Staff Boston

Event Staff

Guest Services Associate

Front Desk Agent

Reservations Agent

Front Desk Agent

Day Guest Services Specialist

Housekeeper

Loss Prevention Officer- PM

Housekeeping Attendant

Guest Service Agent

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