Top 14999 Health policy Jobs in Boston Ma

Quality Assurance Associate - Residential
Charles River Center —Needham, MA
- $31.25 an hour
- Full-time
- English
- Mid-level
- Residential
7d
Document Control Associate
American Surgical Company —Beverly, MA
- $65,000 - $85,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
7d
Waiter
Norwegian Cruise Line Holdings —Boston, MA
- $16.50 an hour
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Employee discount
HR Consultant II (Part Time or Full Time)
Insource Services —Boston, MA
- $100,000 - $140,000 a year
- Part-time
- Hybrid work
- 5 years
- Mid-level
- Presentation skills
- Disability insurance
- Dental insurance
Quick Apply
7d
Medical Scribe
ScribeAmerica —Salem, MA
- $16 an hour
- 8 hour shift
- 18 years or older
- HIPAA
- No experience needed
- Paid training
- Dental insurance
9d
Research Associate - Institute Community Health
Cambridge Health Alliance —Malden, MA
- 8 hour shift
- Mid-level
- Office
- Analysis skills
Policy and Strategy Specialist
Boston Public Health Commission —Boston, MA
- $60,000 - $70,000 a year
- Weekends as needed
- Microsoft Word
- Bachelor of Science
- Public speaking
Program Coordinator (Health Policy Section)
Beth Israel Lahey Health —Boston, MA
- $23.63 - $31.16 an hour
- Full-time
- Microsoft Outlook
- English
- Mid-level
13d
Health Equity in All Policies Specialist
Boston Public Health Commission —Boston, MA
- $70,000 - $80,000 a year
- Weekends as needed
- Bilingual
- Bachelor of Science
- Mid-level
Research Assistant I Non-Lab
Harvard University —Boston, MA
- Full-time
- Hybrid work
- Writing skills
- University
- Bachelor's degree
- Commuter assistance
- Health insurance
2d
Care Facilitator - Behavioral Health
Optum —Quincy, MA
- $20.38 - $36.44 an hour
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Population Health Manager
Codman Square Health Center Inc —Boston, MA
- $81,120.00 - $126,380.80 a year
- Nursing
- Mid-level
- 3 years
Quick Apply
Patient Relations Specialist, Patient Safety
Beth Israel Lahey Health —Boston, MA
- $79,996.80 - $119,995.20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Hospital
12d
MRCT Student Researcher
The Brigham and Women's Hospital, Inc. —Boston, MA
- $17.71 - $24.28 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- No experience needed
- Opportunities for advancement
Quick Apply
2d
Medical Policy Writer
Cohere Health —Boston, MA
- $80,000 - $100,000 a year
- Remote
- Nursing
- Research
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
1d
Health Policy Analyst, Provider Finance Pricing Team
Center For Health Information And Analysis —Boston, MA
- $62,782.98 - $122,918.64 a year
- Full-time
- Mid-level
- Office
- Finance
Quick Apply
14d
Public Health Advocate II
Boston Public Health Commission —Boston, MA
- $922.36 - $1,097.52 a month
- Weekends as needed
- Bilingual
- Microsoft Word
- Microsoft Excel
Federal Policy & Municipal Affairs Director
Dana-Farber Cancer Institute —Brookline, MA
- $138,600 - $154,200 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Master's degree
Research Assistant I Lab
Harvard University —Cambridge, MA
- Full-time
- Computer literacy
- Bachelor of Science
- University
- Commuter assistance
- Health insurance
Health Equity Program Manager
Beth Israel Lahey Health —Charlestown, MA
- $79,997 - $119,995 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service

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Quality Assurance Associate - Residential

Charles River Center -
Needham, MA

Apply Now

Job Details

Full-time
$31.25 an hour
7 days ago

Qualifications

Data collection

Full Job Description

Classification: Full-Time/Non-Exempt

Department: Administration

Reports to: Director of Quality Assurance

Position Summary

The Quality Assurance Associate supports the Director of Quality Assurance in monitoring, evaluating, and improving the quality and compliance of DDS-funded residential services.

This role partners with program leadership to ensure adherence to DDS regulations, agency policies, and best practices related to health, safety, individual rights, and person-centered care.

Essential Duties and Responsibilities

Administration

Conduct routine and targeted audits of residential programs to assess compliance with:
- DDS regulations (e.g., licensing indicators, MAP requirements, ISP timelines)
- Agency policies and procedures
Review documentation across systems (e.g., HCSIS, electronic health records, and paper records) to ensure accuracy, completeness, and consistency.
Identify quality concerns, develop improvement strategies, and support implementation.
Verify implementation and effectiveness of quality improvement initiatives.
Provide technical assistance and subject matter expertise to operational leadership.
Partner with operations to design and implement local process improvement initiatives.
Identify deficiencies and assist with developing corrective action plans.
Track corrective actions and verify timely completion.
Participate in division meetings and report on quality indicators.
Review satisfaction survey data and support the design, implementation, and evaluation of improvement strategies.

Compliance

Partner with operations to implement agency and local policies and procedures.
Conduct regular audits of residential operations to assess compliance with:
- DDS regulations
- Agency policies and procedures
- Internal quality standards
Analyze audit findings, incident data, and quality trends (e.g., medication occurrences, ISP compliance).
Assist residential programs in preparing for DDS licensing, certification, and survey reviews.
Conduct mock audits and certification readiness reviews.
Identify systemic issues and recommend training or process improvements.
Partner with program leadership to implement measurable quality improvement initiatives.
Monitor progress toward compliance benchmarks and performance indicators.
Collaborate with operations leadership to develop corrective action plans and verify implementation.
Provide guidance on regulatory requirements and documentation standards.

Risk Management

Review incident reports for accuracy, completeness, and regulatory compliance.
Support investigations involving incidents, allegations, and complaints, as assigned.
Conduct internal investigations by reviewing facts, determining findings, and recommending appropriate responses.
Identify trends and collaborate with operations to develop risk mitigation strategies.
Assist with the implementation of risk reduction initiatives.

Education and Training

Identify training needs in collaboration with Quality Assurance leadership and Operations.
Partner with Human Resources and Operations to develop training resources that support quality and compliance standards.
Provide training and coaching to staff on topics including:
- Documentation standards
- Individual rights and human rights processes
- Incident reporting
- Risk management
Provide ongoing technical support and consultation as needed.

Systems Analysis, Design, and Improvement

Provide quality assurance and process improvement expertise across residential services.
Partner with Program Directors, nursing staff, and clinical teams to resolve compliance concerns.
Participate in interdisciplinary meetings and quality assurance reviews.
Communicate audit findings, recommendations, and improvement opportunities clearly and professionally to leadership.
Support continuous quality improvement initiatives designed to strengthen service delivery and regulatory compliance.

Preferred Education

Bachelor's degree in Human Services or a related field.

Experience

3-5 years of experience in human services within DDS-funded programs.

Knowledge

DDS certification standards for residential services.
Individual Support Plan (ISP) development and implementation
Data collection and outcome measurement

Skills

Strong analytical and problem-solving abilities
Excellent organizational skills
Effective written and verbal communication

Core Competencies

Attention to detail and audit accuracy
Data analysis and trend identification
Knowledge of person-centered and outcome-based services
Ability to manage multiple priorities and audits simultaneously
Strong collaboration and relationship-building skills
Professional communication and presentation skills

Performance Expectations

Success in this role is demonstrated by:

Timely completion of audits and certification readiness activities
Measurable improvements in compliance and service quality
Effective collaboration with program leadership
Ongoing certification readiness across all residential programs
Meaningful contributions to continuous quality improvement initiatives

Language & Communication Skills

Fluent in English, with the ability to read, analyze, and interpret reports, clinical data, policies, and other professional documentation.
Strong ability to write professional reports, progress notes, correspondence, and other clinical documentation.
Capacity to effectively communicate with individuals using various communication methods.

Physical Demands

Ability to stand, walk, sit, stoop, kneel, crouch, and crawl as required.
Frequent lifting of up to 25 pounds and occasional lifting of up to 100 pounds to assist with personal care activities and crisis interventions.
Adequate vision, including close, distance, and peripheral vision, necessary for monitoring, observation, and maintaining safety.
Ability to travel between program locations and participate in on-site meetings, trainings, and emergency response activities as needed.

Reasoning Ability

Ability to follow detailed written and oral instructions.
Ability to exercise sound clinical judgment in complex situations.
Ability to analyze information, identify solutions, and implement appropriate interventions while maintaining compliance with regulatory and organizational standards.
Ability to balance multiple priorities and make timely decisions in a fast-paced environment.

Apply Now

Refine Your Search

health policy jobs in boston ma

Quality Assurance Associate - Residential

Document Control Associate

Waiter

HR Consultant II (Part Time or Full Time)

Medical Scribe

Research Associate - Institute Community Health

Policy and Strategy Specialist

Program Coordinator (Health Policy Section)

Health Equity in All Policies Specialist

Research Assistant I Non-Lab

Care Facilitator - Behavioral Health

Population Health Manager

Patient Relations Specialist, Patient Safety

MRCT Student Researcher

Medical Policy Writer

Health Policy Analyst, Provider Finance Pricing Team

Public Health Advocate II

Federal Policy & Municipal Affairs Director

Research Assistant I Lab

Health Equity Program Manager

I want to receive the latest job alert for health policy in boston ma

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