Top 50 Hotel front office manager Jobs in Boston Ma

Concierge
Seaport Hotel —Boston, MA
- Up to $33.75 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent
Boston Harbor Hotel —Boston, MA
- $30.74 - $31.74 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
1d
Hotel Front Office Supervisor
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- Inventory management
- Basic math
Quick Apply
Front Office Manager
Hampton Inn by Hilton Boston Logan Airport Chelsea —Chelsea, MA
- $55,000 - $57,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Contracts
- Wellness program
- Commuter assistance
14d
Front Desk Supervisor
The Liberty Hotel —Boston, MA
- $31.48 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
6d
Front Desk Manager - Boston Marriott Cambridge
Marriott International, Inc —Cambridge, MA
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
9d
Front Desk Manager
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Assistant Manager - Room Operations (Front Office) Marriott Long Wharf
Marriott International, Inc —Boston, MA
- $28.35 - $31.25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
14d
Rooms Operations Manager - Front Desk, Renaissance Seaport
Marriott International, Inc —Boston, MA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Office Supervisor
Meyer Jabara Hotels —Boston, MA
- Full-time
- Mid-level
- Hotel
- Team management
Quick Apply
Group Rooms Coordinator
Omni Hotels & Resorts —Boston, MA
- $33.18 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Health insurance
- Paid time off
Quick Apply
Assistant Front Desk Manager
Embassy Suites Boston at Logan Airport —Boston, MA
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Charles Hotel In Harvard Square - Front Desk Manager
Aimbridge Hospitality —Cambridge, MA
- $70,000 a year
- Full-time
- Word processing
- Windows
- Hotel
- AD&D insurance
- Disability insurance
1d
General Manager
Strider Hotel —Boston, MA
- $190,000 - $200,000 a year
- Full-time
- Hotel
- Mentoring
- Front desk
- Wellness program
- Commuter assistance
8d
Reservations and Communications Agent
Four Seasons —Boston, MA
- $32.83 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Health insurance
- Dental insurance
8d
Hotel Front Office Supervisor
Schulte Hospitality Group —Westwood, MA
- $24 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
9d
Night Audit Supervisor
Courtyard Boston Downtown/North Station —Boston, MA
- $33.98 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
Quick Apply
14d
Front Desk Agent
Pyramid Hotel Group —Waltham, MA
- $21 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
11h
Hotel Operations Manager
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- Basic math
- Mid-level
Quick Apply
Guest Service Agent
AC Hotel Boston Cambridge —Cambridge, MA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
14d

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hotel front office manager jobs near boston ma

Concierge

Seaport Hotel -
Boston, MA

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Job Details

Full-time
Up to $33.75 an hour

Qualifications

Computer operation
Customer communication
Serving clients
Computer skills

Full Job Description

Overview:

Scope of Position

You will play an important role in the perception of our service quality, with the opportunity to go well beyond guest expectations of superior service. Supporting all services in the Hotel lobby, the friendly atmosphere you and the lobby team create will help ensure guest satisfaction and their intent to return, which will maximize revenue and serve as your benchmark of success. You will report directly to the Concierge Manager with indirect reports to the Guest Services Manager on Duty and the Director of Guest Services.

Schedule Requirements

The operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all team members may be required to work extended shifts and additional days based on business demands.

Responsibilities:

Essential Functions

Meet and greet guests, patrons, and visitors.
Maintain updated knowledge of city events, restaurant recommendations and regional tourist and travel information
Handle and accommodate all guest requests in a timely manner (i.e., reservations, ticket purchases, directions, etc.)
Assist fellow team members with greeting, registering and luggage transport and storage as needed.
Responsible for practicing, managing, and promoting our Mission and Values so that it becomes an intricate part of the everyday operations.
Ensure adequate inventory of supplies i.e., booklets, guides, maps, brochures, and front office stationery.
Rotate job with positions located in hotel on a regularly scheduled basis.
Competes any duties and projects assigned by Chef Concierge.
Assist guests checking in and checking out

Required Job Knowledge and Skills

Prior concierge, guest services, or related experience.
Intimate knowledge of Boston’s modes of transportation, social and cultural events, stores, restaurants, sightseeing and general services.
Exceptional verbal communication skills.
Exceptional customer service skills along with great problem-solving skills.
Computer experience required.
Additional languages preferred.
Dedication to perform and foster Seaport’s mission and values.
Ability to stand for long periods.
Ability to lift 35lbs.

Supportive Functions

In addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Chef Concierge / Director of Guest Services based upon the requirements of the hotel.
Maintain regular attendance in compliance with hotel standards.
Adhere to hotel rules and regulations for safe and efficient operations.
Foster a culture of trust and respect.
Live Seaport Hotel’s Core Principles:
- Seek to warmly greet everyone
- Engage in active communication
- Anticipate guest needs
- Promote creativity and connections
- Openly inquire about guest satisfaction
- Respond with passion and commitment
- Thank each guest and each other

Qualifications:

Experience:

At least 1-year Hotel Operations experience
Previous Front Office experience in an Upscale or Luxury property preferred
Previous customer service and comprehensive computer experience

Education:

High School diploma, general education degree or international equivalent preferred.
College degree or equivalent work experience

Language Skills:

Fluency of the English language is strongly preferred.
Ability to understand and compose instructions, memos, and short correspondence.

Apply Now

Refine Your Search

hotel front office manager jobs in boston ma

Concierge

Guest Service Agent

Hotel Front Office Supervisor

Front Office Manager

Front Desk Supervisor

Front Desk Manager - Boston Marriott Cambridge

Front Desk Manager

Assistant Manager - Room Operations (Front Office) Marriott Long Wharf

Rooms Operations Manager - Front Desk, Renaissance Seaport

Front Office Supervisor

Group Rooms Coordinator

Assistant Front Desk Manager

Charles Hotel In Harvard Square - Front Desk Manager

General Manager

Reservations and Communications Agent

Hotel Front Office Supervisor

Night Audit Supervisor

Front Desk Agent

Hotel Operations Manager

Guest Service Agent

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