Top 133 Information technology manager Jobs in Boston Ma

Deputy Operations Manager
Leidos —Concord, MA
- $107,900 - $195,050 a year
- Full-time
- Azure
- Master's degree
- AWS
7d
Helpdesk Supervisor
firstPRO Inc. —Boston, MA
- Up to $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- 1 year
Quick Apply
12d
Retail Technology Manager
Russell Tobin —Burlington, MA
- $65 - $80 an hour
- Full-time
- Hybrid work
- Background check
- 5 years
- Fair chance
- Disability insurance
- Health insurance
Quick Apply
Director, Workplace Technology
Dana-Farber Cancer Institute —Boston, MA
- $188,700 - $205,500 a year
- Full-time
- Hybrid work
- Computer Science
- Inpatient
- 8 years
3d
IT Operations Manager
MIT —Cambridge, MA
- $90,320 - $122,080 a year
- Full-time
- Hybrid work
- 7 years
- Windows
- Bachelor's degree
1d
Director of Information Technology
The Home for Little Wanderers, Inc. —Boston, MA
- $145,000 - $175,000 a year
- Computer science
- Computer Science
- 5 years
- 403(b) matching
- AD&D insurance
Desktop Manager
GS Lab —Boston, MA
- $110,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Director, IT Operations
Form Energy, Inc —Somerville, MA
- $199,950 - $293,835 a year
- Full-time
- Hybrid work
- Google Workspace
- PMP
- Office
- Paid parental leave
- Health insurance
Quick Apply
End User Experience Senior Manager
KRAFT GROUP LLC —Foxborough, MA
- $132,000 - $155,000 a year
- Full-time
- Office
- Windows
- 8 years
IT Manager
SecureBio —Cambridge, MA
- $140,000 - $165,000 a year
- Full-time
- Mid-level
- In-person
IT Infrastructure Manager - Information Technology - Non-Profit Healthcare
Boston Health Care for the Homeless Program —Boston, MA
- $105,000 - $168,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, End User Service IT
Wave Life Sciences —Lexington, MA
- $139,000 - $187,000 a year
- Full-time
- Office
- Windows
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Director, IT Business Operations
Northeastern University —Boston, MA
- $130,945.00 - $189,868.75 a year
- Full-time
- Hybrid work
- Office
- Master's degree
- University
- Health insurance
- Dental insurance
Senior IT Manager (Boston)
Lendbuzz —Boston, MA
- $150,000 - $190,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Computer science
Quick Apply
IT Director
Wellness Pet Company —Burlington, MA
- $162,900 - $247,600 a year
- Full-time
- Senior level
- Leadership
- Commercial
Quick Apply
3d
Information Technology Manager
Northeast Bank —Boston, MA
- $140,000 - $160,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid time off
Quick Apply
Manager, End User Services & Lab Support
Genetix Biotherapeutics —Boston, MA
- $135,000 - $165,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
10d
Service Delivery Manager
MIT —Cambridge, MA
- $147,400 - $201,020 a year
- Full-time
- Organizational skills
- Senior level
- Communication skills
Senior Manager - Global Desktop and End-User Support
Teradyne —North Reading, MA
- $132,000 - $211,300 a year
- Computer science
- Computer Science
- Windows
- Paid holidays
- Disability insurance
11d
Manager of Information Technology
Excel Academy Charter Schools —Chelsea, MA
- $72,000 - $94,000 a year
- Full-time
- Hybrid work
- School experience
- Spanish
- Mid-level
- Travel reimbursement
10d

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Deputy Operations Manager

Leidos -
Concord, MA

Apply Now

Job Details

Full-time
$107,900 - $195,050 a year
7 days ago

Qualifications

Defect resolution root cause analysis
Managing teams in a customer support role
Trend analysis
Cloud service support
Task prioritization
Incident management operations support
Customer engagement
Customer support ticket management
Leading team collaboration initiatives
Managing projects
Problem management
Root cause analysis
Log analysis
IT department experience
Ticketing system technical support
High availability

Full Job Description

Description

Leidos is looking for an individual to work with the Operations Manager to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract. This is an exciting opportunity to use my experience modernizing a leading, global-scale multi-cloud (Azure, AWS, OCI, and GCP) environment in support of a critical mission, supporting USAF system resilience, security, and cost effectiveness. Focus on managing daily IT operations to ensure high performance, reliability, and alignment with business objectives. Provide leadership and mentorship to ITSM staff, fostering collaboration, continuous improvement, and adherence to agile organizational policies and standards.

Primary Responsibilities:

Help to Oversee service management processes, including incident and problem resolution, monitoring SLAs and KPIs, and implementing proactive corrective actions.
Led a multi-discipline team of multi-cloud engineers, network engineers, SRE engineers, as well as tier 2 and 3 service desk support personnel, to meet the operational requirements of a cloud computing environment supporting over 60 mission applications and systems from across the DoD to become the most effective operations and sustainment team.
Coordinate operational planning and execution, managing staffing and subcontractors within the operations organization.
Driving continuous improvement by optimizing operational practices, enhancing service delivery, and maintaining strategic vision, team priorities, and product roadmaps.
Integral part of the team that interacts with the customer to ensure satisfaction and assist with business growth and new task orders.
Work closely with IT functional support teams, application development, and business to ensure alignment of cloud services with overall business objectives.
Provide expertise on best practices to continually improve the implementation of Agile practices with the goal of exceeding performance objectives and reducing costs and schedule.
Drive change through the delivery of cross matrixed organizations.
Evaluate and communicate strategy, operational health, and incident action plans to executive leadership.
Oversee security and process audits maintaining compliance, responding to vulnerability scans, and providing audit artifacts.
Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
Understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.

Basic Qualifications:

Bachelor’s degree and 8 years’ relevant experience or a Master’s degree and 6 years’ relevant experience.
5 years’ experience leading teams or projects.
Experience supporting mission-critical IT operations in high-availability environments.
Experience with incident management, troubleshooting, service restoration, log analysis, trend analysis, and root cause analysis.
Experience supporting Cloud environments and enterprise systems administration.
Experience coordinating with customers and stakeholders to resolve incidents, address service issues, and support operational requirements.
Experience with support ticket management systems and IT service operations processes.
Strong communication, leadership, organizational, and time management skills.
Must have an active DoD security clearance.

Preferred Qualifications

4+ years of experience managing the device configuration and patch management for an enterprise operation of a similar size, scope and complexity.
4+ years of experience managing service desk teams supporting the requirement that are similar in size, scope, and complexity to this customers environment.
4+ years of experience in communicating with Government personnel, including agency executives.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

August 28, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

information technology manager jobs in boston ma

Deputy Operations Manager

Helpdesk Supervisor

Retail Technology Manager

Director, Workplace Technology

IT Operations Manager

Director of Information Technology

Desktop Manager

Director, IT Operations

End User Experience Senior Manager

IT Manager

IT Infrastructure Manager - Information Technology - Non-Profit Healthcare

Senior Manager, End User Service IT

Director, IT Business Operations

Senior IT Manager (Boston)

IT Director

Information Technology Manager

Manager, End User Services & Lab Support

Service Delivery Manager

Senior Manager - Global Desktop and End-User Support

Manager of Information Technology

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