Top 6 Junior helpdesk support Jobs in Boston Ma

Technical Support - M365
Performix —Boston, MA
- Contract
- Microsoft Outlook
- Mid-level
- Windows
12d
Service Desk Technician (Desktop Lead) - Roxbury Community College
Roxbury Community College —Boston, MA
- $68,000 a year
- Full-time
- Classroom
- University
- Senior level
Junior DevOps Engineer
Black Kite —Boston, MA
- $85,000 - $95,000 a year
- Google Workspace
- Office
- Python
5d
Marketing Automation Manager - CDP
Bright Horizons —Newton, MA
- $77,000 - $102,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IS Applications System Analyst, Senior
Greater Lawrence Family Health Center —Methuen, MA
- Hybrid work
- 7 years
- Computer Science
- Customer service
- Tuition reimbursement
Quick Apply
Senior HR Project Manager
Bright Horizons —Newton, MA
- $99,000 - $110,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Children
- Paid holidays
- Disability insurance
Quick Apply
20h

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Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
Ability to climb a ladder to install/troubleshoot WiFi APs in drop ceilings (we have a networking/field team, this would be rare). Ability to lift 50 lbs.
$75,000 - $90,000 a year
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Desktop Support Specialist - Tues-Sat - 2nd Shift
The CCS Companies —Salem, NH
Responds to user helpdesk requests and answers telephone inquiries. Working under the direction of the Desktop Support Manager, The Desktop Support Specialist…
$26 - $28 an hour
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IT Support Specialist
Delta Gamma Fraternity —Upper Arlington, OH
Attends standing vendor meetings and calls pertaining to Delta Gamma technology platforms. Excellent verbal and written communication skills, including the…
$23.07 - $25.64 an hour
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8d

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junior helpdesk support jobs near boston ma

Technical Support - M365

Performix -
Boston, MA

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Job Details

Contract
12 days ago

Qualifications

Cloud identity and access management (IAM)
IT user and group management
Windows
Email configuration (technical support)
Productivity software support
Desktop (troubleshooting support)
Azure AD
Customer support ticket management
Data access controls implementation
macOS administration
macOS
Access control management
Identity & access management

Full Job Description

Certification: Office 365 Cert (Highly Preferred)

Notes: Remote , Boston, MA- will need to be able to reach the office in 30 minutes to support any tech emergencies if needed

Location & Contract Requirements:

· Must be physically located within a 30-minute radius of Boston, MA.

· Must have a reliable home internet connection and a dedicated quiet workspace.

· We are seeking a skilled and proactive Helpdesk Specialist / Junior Systems Administrator for a 3-month contract. In this dual-focus role, you will provide top-tier end-user support while handling foundational systems administration tasks, with a heavy emphasis on Microsoft 365 environments.

· While this position is primarily remote, you will serve our Boston-based team and must live within 30 minutes of Boston to assist with occasional hands-on hardware deployments, equipment imaging, or urgent on-site troubleshooting.

Key Responsibilities

· End-User Support & Helpdesk

· Serve as the primary point of contact for remote and local employees experiencing technical issues (hardware, software, network, and access).

· Diagnose, troubleshoot, and resolve Tier 1 and Tier 2 helpdesk tickets with a high level of customer service and responsiveness.

· Provision, image, and ship laptops (Windows/Mac) and peripherals for onboarding employees; coordinate the return of equipment for off boarding.

· Junior Systems Administration & M365

· Handle end-to-end Microsoft 365 (Office 365) setups, including creating user accounts, configuring mailboxes, assigning licenses, and setting up distribution groups/shared mailboxes.

· Manage user permissions and access control via Microsoft Entra ID (formerly Azure Active Directory) and/or local Active Directory.

· Configure and troubleshoot M365 applications (Teams, SharePoint, OneDrive, Outlook) for end-users.

· Assist with basic network troubleshooting (VPN connectivity, Wi-Fi, home internet configurations for remote workers).

Requirements

Required Experience:

· 2+ years of experience in an IT Helpdesk, Technical Support, or Junior Sys Admin role.

· Strong M365 Experience: Proven track record of configuring Office 365 accounts, provisioning mailboxes, and managing basic tenant settings.

· Proficient with Active Directory / Microsoft Entra ID user administration.

· Strong troubleshooting skills across Windows 10/11 and macOS environments.

· Experience utilising MDM tools (e.g., Intune, JAMF) for device deployment is a major plus.

Apply Now

Refine Your Search

junior helpdesk support jobs in boston ma

Technical Support - M365

Service Desk Technician (Desktop Lead) - Roxbury Community College

Junior DevOps Engineer

Marketing Automation Manager - CDP

IS Applications System Analyst, Senior

Senior HR Project Manager

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