Top 2851 Member services representative Jobs in Boston Ma

Member and Visitor Services Representative, Part-Time
Museum of Fine Arts —Boston, MA
- From $21.84 an hour
- Part-time
- High school diploma or GED
- Associate's degree
- Outdoor work
Math Teacher - $2,500 Sign On Bonus
St. Ann's Home & School —Methuen, MA
- $55,000 - $75,000 a year
- Full-time
- Classroom
- High school
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Marketing Representative II
Quincy Mutual Group, Inc. —Quincy, MA
- $125,000 - $143,000 a year
- Full-time
- Hybrid work
- 5 years
- Microsoft Office
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Physical Therapy Assistant Long Term Care Per Diem
Hebrew SeniorLife —Boston, MA
- $59,122.15 - $88,684.00 a year
- Per diem
- Physical & Rehabilitation Medicine
- Mid-level
- In-person
Quick Apply
Early Intervention Clinician
Bay Cove Human Services —Boston, MA
- $60,000 a year
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Master's degree
Quick Apply
Certified Athletic Trainer / AT / Industrial Setting
Wellness Workdays, Inc. —Boston, MA
- From $75,000 a year
- Overtime
- Spanish
- CPR Certification
- OSHA
- Health savings account
- Health insurance
Quick Apply
Registered Dietitian - Skilled Nursing Facility
St. Patrick's Manor —Framingham, MA
- $35 - $40 an hour
- Part-time
- Skilled nursing facility
- Customer service
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
11d
Physical Therapist Assistant-Outpatient At Home Per Diem (average 8-10hrs/wk)
Hebrew SeniorLife —Boston, MA
- $59,122.15 - $88,684.00 a year
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
Quick Apply
SCO Care Navigator - Lawrence - Khmer required
Fallon Health —Lawrence, MA
- $28 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Pharmacy Technician
Upham's Community Care —Dorchester, MA
- $19 - $26 an hour
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
ESOL Teachers for Adult Education Classes (ESOL Literacy through Intermediate ESOL), Part-Time
City of Cambridge, MA —Cambridge, MA
- $33.19 an hour
- Part-time
- Classroom
- Computer literacy
- Office
- Commuter assistance
- Paid sick time
Business Development Representative - Behavioral Health
Overstory Health —Boston, MA
- $50,000 - $95,000 a year
- Full-time
- Driver's License
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Quick Apply
Membership Assistant
Waltham Boys & Girls Club —Waltham, MA
- $16 - $21 an hour
- Part-time
- Background check
- 18 years or older
- Spanish
- Flexible schedule
Quick Apply
Travel CT Technologist
Fusion Medical Staffing —Brockton, MA
- $2,352 - $2,703 a week
- Full-time
- Anatomy knowledge
- Hospital
- Computer literacy
- Disability insurance
- Health insurance
6d
Outreach and Community Specialist
Asian Task Force Against Domestic Violence (ATASK) —Boston, MA
- $52,000 - $67,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Public speaking
- English
- Disability insurance
- Health insurance
Quick Apply
Travel ICU RN
Fusion Medical Staffing —Brockton, MA
- $2,259 - $2,403 a week
- Travel nursing
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
6d
Physical Therapist Assistant Per Diem
Hebrew SeniorLife —Boston, MA
- $59,122.15 - $88,684.00 a year
- Per diem
- Physical & Rehabilitation Medicine
- Mid-level
- In-person
Quick Apply
Member Service Representative - Framingham (On-Site)
First Technology Federal Credit Union —Framingham, MA
- $21.50 an hour
- Email
- Bilingual
- Microsoft Word
- Office
- Paid holidays
- Health insurance
Quick Apply
Member Service Representative, Waltham, MA, Full-Time, Onsite
First Technology Federal Credit Union —Waltham, MA
- $21.50 an hour
- Email
- Bilingual
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Financial Advisor / Registered Representative / Agent
New York Life Insurance Company —Waltham, MA
- $90,000 - $300,000 a year
- Full-time
- Hybrid work
- Spanish
- Office
- Business development
- Health insurance
- Dental insurance
Quick Apply

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Member and Visitor Services Representative, Part-Time

Museum of Fine Arts -
Boston, MA

Apply Now

Job Details

Part-time
From $21.84 an hour

Qualifications

Sales transaction processing
Financial transaction processing
Outdoor work experience
Processing cash transactions
Employee relationship building
Incident Escalation
High school diploma or GED
Escalation handling

Full Job Description

Reporting to Admission Managers in the Member and Visitor Services department (MVS), the Member & Visitor Services Representative is a vital member of the MVS team responsible for greeting, assisting and welcoming all Museum visitors in an enthusiastic, warm and professional manner.

Essential Functions:

Handles General Admission, Exhibition and Public Program ticket sales, membership sales and renewals
Answers phone inquiries and takes orders, troubleshoots and resolves visitors’ needs and provides general museum information
Works at any and all of our visitor facing locations both inside and outside of the Museum
Greets members and visitors cheerfully in person and on the phone providing a warm welcome to all.
Answers questions and provide information about the Museum’s programs and exhibitions. Works to develop expertise in the following areas: membership program and benefits, ticketing and admissions policies; all public program offerings, special events, promotions, and general rules and guidelines.
Performs sales duties including the sale of general admission and special exhibition tickets, memberships, special event and public program tickets at any ticketing location.
Validates membership cards, digital and printed tickets for entry at Museum and Special Exhibition entrances.
Actively promotes memberships. Signs up new and renewing members at any location. Troubleshoots common membership customer service needs including reserving exhibition tickets, contact information updates, upgrades, and automatic renewal requests.
Answers telephone inquiries and process resulting orders in a welcoming and professional manner. Clearly communicates information and/or administer a seamless hand off of callers to appropriate department or staff person. Makes outbound calls as needed to follow up on requests or resolve outstanding questions or orders.
Assists in welcoming and checking in all school, community, and adult groups, paying particular attention to the accuracy of financial transactions.
Performs line management inside and outside the building to control capacities in lobbies and ticketed gallery spaces.
Develops proficiency on ticketing and membership database Tessitura.
Performs other related duties as required or directed by MVS management.

The Museum reserves the right to change job descriptions. While this job description is intended to include essential duties, it is conceivable that job duties may change before the job description is officially revised.

Requirements:

High School diploma, Associate's degree or higher
2+ years of customer service experience preferably in a hospitality, retail or cultural organization role
Work for this position is performed onsite and directly assisting the visiting public
Ability to interact with a diverse audiences, in terms of age, economic status, and cultural background
Ability to work both independently at a location and as part of a team
Ability to identify and trouble-shoot routine visitor-related issues calmly and professionally
Must use judgment in escalating a challenging situation to the appropriate manager
Ability to maintain professional relationships with a diverse set of constituents including staff, volunteers, MFA members and visitors.
Tessitura experience preferred but not required.
Cash handling experience, ability to learn and apply new technologies.
Must be able to work flexible schedule including evenings, weekends and most holidays.
Schedule includes positions that require standing for extended periods
Ability to work well under pressure and remain calm in the midst of crowds during highly attended programs, exhibitions and events
Must be able to work outdoors in all weather
Must adhere to Member and Visitor Services dress code as well as other departmental and Museum policies

Salary and Schedule:

Part-Time Hourly, 25 hours per week

Starts at $21.84 per hour

This position is affiliated with the United Auto Worker's union.

The MFA is an equal opportunity employer. The community and audience we serve is diverse, and we wish to foster that diversity in our workplace. Toward that end, the MFA does not discriminate against individuals in hiring, employment or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information or any other characteristic protected by law.

Apply Now

Refine Your Search

member services representative jobs in boston ma

Member and Visitor Services Representative, Part-Time

Math Teacher - $2,500 Sign On Bonus

Marketing Representative II

Physical Therapy Assistant Long Term Care Per Diem

Early Intervention Clinician

Certified Athletic Trainer / AT / Industrial Setting

Registered Dietitian - Skilled Nursing Facility

Physical Therapist Assistant-Outpatient At Home Per Diem (average 8-10hrs/wk)

SCO Care Navigator - Lawrence - Khmer required

Pharmacy Technician

ESOL Teachers for Adult Education Classes (ESOL Literacy through Intermediate ESOL), Part-Time

Business Development Representative - Behavioral Health

Membership Assistant

Travel CT Technologist

Outreach and Community Specialist

Travel ICU RN

Physical Therapist Assistant Per Diem

Member Service Representative - Framingham (On-Site)

Member Service Representative, Waltham, MA, Full-Time, Onsite

Financial Advisor / Registered Representative / Agent

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