Good ideas are easy. Getting them live, on time, with clean data and nothing missing — that's the hard part. That's you. At Life is Good, the Merchandise Analyst turns the Buying team's plans into reality, one launch at a time. You're the one tracking every ticket, catching the missing image before it becomes a problem, and making sure product data is right across the board. You bring order to a lot of moving pieces, and you make it look easy — even when it isn't. If that's the kind of work that satisfies you, we'd love to meet you.
Why This Job Exists
You own the operational engine of the merch team: product launches, data accuracy, cross-functional coordination, and the tracking systems that keep every moving part visible. Your precision and follow-through are what allow the Buyers to stay focused on the business instead of chasing details.
IMPORTANT DETAILS
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This application requires a significant commitment to answering specific questions. You may want to compose your answers outside of this app and paste them once you're satisfied with your composition, spelling, grammar, and tone. We can't consider incomplete applications.
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Our market-based compensation strategy determines base pay for our jobs. You can use any of the publicly available tools to predict what you might earn here. All permanent roles are eligible for an annual bonus based on company performance, to which you will make a significant contribution.
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This role is based in Boston. You'll work on-site Wednesdays and Thursdays each week.
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Everyone who applies will get a response from a human. Although we love and use AI regularly, you're about to put a lot of heart and skill into this application and deserve a human response. You'll get one. If you don't answer the questions or meet the requirements below, you'll get a swift and kind rejection.
Pay Transparency: We post our jobs on a collection of sites. Not all of them portray accurate information about our compensation ranges. For years, we've used a market-based approach to determine starting pay for all roles at Life is Good. We encourage you to explore reputable salary calculators like Salary.com or PayScale and, using accurate data for the apparel industry, this job (from the job description), our company size (under 300 people), location (Boston), and 2 years of experience in a related field, you will see an estimated pay range for this role.)
Ready to learn more about the job? Read on...
Requirements
What You Know and Have Done
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You have experience in a merchandising, buying, or eCommerce operations role.
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You have worked with product data systems and understand item setup, attribution, and categorization workflows.
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You have experience managing multiple workstreams simultaneously and keeping cross-functional teams on schedule.
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You have used project tracking tools (such as Jira or similar) to manage launches and change requests.
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You have used or are actively building fluency with AI tools to streamline operational workflows.
What You’ll Do
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You manage end-to-end product launches — creating and tracking Jira tickets, verifying items are live on site, flagging missing product images, and coordinating DTG activations.
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You own product attribution in Centric, including tagging and merch/custom categories, so product data is consistent and accurate across every launch.
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You lead item setup and the sample process cross-functionally, and maintain season codes and pricing files so the team always has current, reliable data to work from.
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You create and manage product change tickets covering DTG updates, site removals, markdowns, and markups.
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You support Partnership and GWP programs, keeping launches and change activities on track.
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You own the daily tracking of all product launch and change activity so nothing falls through the cracks.
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You monitor sales performance and key merchandising metrics to identify opportunities, risks, and emerging trends that support business objectives.
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You use AI tools to automate manual, repetitive tasks — freeing up time for higher-value analysis and cross-functional work.
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You stay current on tools that improve operational efficiency and bring them forward when they’re ready to use.
How You Show Up
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You operate at the detail level without losing sight of the timeline — tasks are completed accurately and on schedule.
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You keep cross-functional partners informed and on track, making it easy for other teams to complete their parts on time.
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You shift priorities without friction when the business needs it, and you bring others along with the same steadiness.
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You surface issues early and resolve them before they delay a launch or create downstream problems.
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You know and understand the impact of our mission and the Life is Good Superpowers.
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You are skilled and comfortable working independently and as part of a team.
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You give and receive feedback thoughtfully and constructively.
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You are known for having a positive impact on those around you.
When You Know You’re Successful
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Every launch goes live on time with accurate attribution, clean categorization, and no missing assets.
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The Buying team spends their time on assortment and strategy — not chasing operational details.
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Cross-functional partners know what’s expected of them and when, because your tracking and communication make it impossible to lose the thread.
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The AI tools and processes you’ve built have reduced manual work and become the standard way the team operates.
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You are the person the team comes to first when something detailed needs to get done right.
Benefits
We are located in the innovative and thriving Fort Point neighborhood. Our community is full of green space, outstanding food, and entertainment options. We offer top-quality Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) with a match, Paid Time off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs. You’ll be involved in growing our social mission through the Playmaker Project.
Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.
