Top 117 Reservation agent Jobs in Boston Ma

Front Desk Agent
Marriott International, Inc —Boston, MA
- $31.98 an hour
- Full-time
- High school diploma or GED
- Accounting
- Entry level
13d
Guest Service Ambassador
The Newbury Boston —Boston, MA
- $28.22 - $33.20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
Front Desk Agent
Sage Hospitality —Boston, MA
- $33.00 - $33.50 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Commuter assistance
- Health insurance
Assistant Manager – Call Center 6PM-3AM
Encore Boston Harbor —Everett, MA
- $61,000 - $66,000 a year
- Full-time
- Computer literacy
- Basic math
- English
Quick Apply
Concierge- Part-Time
Hyatt Regency Boston —Boston, MA
- $24.71 an hour
- Part-time
- Hotel
- High school diploma or GED
- 1 year
11d
Front Desk Agent - Opera system
Bridgepoint, LLC —Woburn, MA
- From $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
7d
Leasing Consultant - Highlands at Dearborn
Simpson Housing LLLP —Peabody, MA
- $20.41 - $22.39 an hour
- Weekends as needed
- Mid-level
- 2 years
- Retail sales
- AD&D insurance
- Paid holidays
Hotel Front Desk
Merchant Realty Trust —Salem, MA
- $19.50 an hour
- Weekends as needed
- Hotel
- Typing
- Communication skills
3d
BOS Passenger Service Agent (languages needed, Portuguese, Vietnamese, Cambodian, Korean & Spanish)
Swissport International AG —Boston, MA
- $20 an hour
- Part-time
- Experience working with individuals with disabilities
- Pass drug screening
- High school diploma or GED
Guest Service Agent
Wyndham Boston Beacon Hill —Boston, MA
- $25 - $27 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Passenger Service Agent
Alliance Ground International —Boston, MA
- Full-time
- 18 years or older
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Boston Courtyard Copley Square —Boston, MA
- Full-time
- Inventory management
- English
- Hotel
Quick Apply
Reservations Coordinator
RAFFLES —Boston, MA
- $27.81 - $30.90 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Quick Apply
FCM - Corporate Travel Consultant
FCM —Woburn, MA
- $28.85 an hour
- 8 hour shift
- Mid-level
- Office
- Quality control
- Paid training
- Wellness program
Guest Service Agent
The Whitney Hotel —Boston, MA
- From $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Special Projects Fellow
City of Boston —Boston, MA
- $25 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Driver's License
Passenger Service Agent
dnata —Boston, MA
- $21.50 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply
Senior Executive Coordinator to Professor Danielle Allen
Harvard Kennedy School —Cambridge, MA
- Full-time
- Hybrid work
- 5 years
- Word processing
- Office
- Commuter assistance
- Health insurance
Quick Apply
13d

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reservation agent jobs near boston ma

Front Desk Agent

Marriott International, Inc -
Boston, MA

Apply Now

Job Details

Full-time
$31.98 an hour
13 days ago

Qualifications

Hotel and accommodations payment processing
Cash amount verification
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Serving clients
Safety protocol adherence
Check cashing
Phone communication
Greeting customers
Employee relationship building
Answering guest questions
Credit card payment processing
Financial issue resolution
High school diploma or GED
Dispatching
Hotel room assignment management
Cash register operations
Check payment processing
Accounting
Invoice dispute resolution
Entry level
Office phone management
Under 1 year

Full Job Description

Additional InformationOvernight Shift
Job Number26105184
Job CategoryRooms & Guest Services Operations
Location10 Avery St, Boston, Massachusetts, United States, 02111
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $31.98-$31.98 per hour

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

reservation agent jobs in boston ma

Front Desk Agent

Guest Service Ambassador

Front Desk Agent

Assistant Manager – Call Center 6PM-3AM

Concierge- Part-Time

Front Desk Agent - Opera system

Leasing Consultant - Highlands at Dearborn

Hotel Front Desk

BOS Passenger Service Agent (languages needed, Portuguese, Vietnamese, Cambodian, Korean & Spanish)

Guest Service Agent

Guest Services Supv

Passenger Service Agent

Guest Service Agent

Reservations Coordinator

Overnight Front Desk Agent

FCM - Corporate Travel Consultant

Guest Service Agent

Special Projects Fellow

Passenger Service Agent

Senior Executive Coordinator to Professor Danielle Allen

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