Top 1068 Salesforce Jobs in Boston Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
7d
Salesforce Lead
Global Partners —Newton, MA
- $136,200 - $204,200 a year
- Full-time
- 7 years
- Marketing
- Finance
- Health insurance
- Dental insurance
Quick Apply
Application Project Coordinator
Consolidated Machine Corporation —Billerica, MA
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sr. Sales Administrator
Roessel Joy —West Medford, MA
- $30 - $35 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Salesforce Administrator
Watts Regulator Company —Andover, MA
- $125,000 - $140,000 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
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Data Management Specialist, Philanthropy
Beth Israel Lahey Health —Charlestown, MA
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
Salesforce q/a
Intone Networks —Quincy, MA
- Contract
- Salesforce
- Mid-level
- 3 years
Salesforce Developer
GJ Group —Boston, MA
- $120,279.76 - $144,853.05 a year
- Full-time
- Azure
- System design
- Mid-level
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Salesforce Developer
Global Partners —Newton, MA
- $136,200 - $204,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Salesforce Business Analyst
Intone Networks —Boston, MA
- Contract
- Analysis skills
- Bachelor's degree
- Agile
Ecommerce QA Specialist
Sonos, Inc —Boston, MA
- $79,000 - $98,600 a year
- Email
- Hybrid work
- Salesforce
- Office
- JavaScript
- Paid parental leave
- AD&D insurance
8d
Salesforce and Data Systems Coordinator
Just A Start —Cambridge, MA
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Paid holidays
- Disability insurance
Salesforce Platform Owner
Watts Regulator Company —Andover, MA
- $136,000 - $155,000 a year
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Salesforce Administrator
WS Development —Chestnut Hill, MA
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Continuous improvement
Quick Apply
1d
Information Assurance Specialist
Buyers Edge Platform, LLC —Boston, MA
- Remote
- Mid-level
- Travel
- 1 year
- Health insurance
- Dental insurance
Quick Apply
11d
Enterprise Product Lead - Salesforce
Northeastern University —Boston, MA
- $157,130 - $227,840 a year
- Full-time
- Hybrid work
- System design
- Office
- Analysis skills
- Health insurance
- Dental insurance
6d
Salesforce Solution Architect
TekBoox —Boston, MA
- Computer science
- 6 years
- Computer Science
Salesforce Enablement Manager (CRM Manager)
Werfen —Bedford, MA
- $130,000 - $165,000 a year
- Online Application
- 7 years
- Marketing
- Customer service
- Health insurance
- Dental insurance
Salesforce Administrator - Experience Cloud
908 Devices —Burlington, MA
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Mid-level
- Training & development
- 2 years
Quick Apply
Salesforce Solution Architect
Boston Athletic Association —Boston, MA
- $133,000 - $155,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Research
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
6d

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salesforce jobs near boston ma

Customer Service Manager

Keltron Corp
Rockland, MA

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Job Details

Full-time
$80,000 - $90,000 a year
7 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

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