Top 626 Senior customer support representative Jobs in Boston Ma

Administrative Specialist I
Dana-Farber Cancer Institute —Brighton, MA
- $50,070 - $60,730 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Bachelor's degree
Senior Representative, Mail Operations
Fidelity Investments —Boston, MA
- $44,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Loan repayment program
- Tuition reimbursement
Administrative Support Specialist I: Breast Oncology
Dana-Farber Cancer Institute —Boston, MA
- $50,070 - $60,730 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Bachelor's degree
Consumer Services Advocate
Boston Senior Home Care —Boston, MA
- $40,000 - $44,684 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Loan repayment program
- Health insurance
Quick Apply
Senior Administrative Assistant
TJX Companies —Framingham, MA
- $30.35 - $41.75 an hour
- Microsoft Outlook
- Customer service
- 5 years
- Health savings account
- Paid holidays
Epic Analyst I
Boston Children's Hospital —Wellesley, MA
- $65,936.00 - $105,497.60 a year
- Full-time
- Remote
- High school diploma or GED
- Analysis skills
- Training & development
5d
Executive Assistant
Imprivata —Waltham, MA
- $103,000 - $113,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
Call Center Representative
Beacon Bank —Medford, MA
- $20.00 - $28.90 an hour
- Hybrid work
- Research
- High school diploma or GED
- Mentoring
Administrative Specialist - Breast Oncology
Dana-Farber Cancer Institute —Boston, MA
- $50,070 - $60,730 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Bachelor's degree
Sr Patient Experience Representative- ORL Admin Support
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
26-27 - Head Clerk 2
Somerville Public Schools —Somerville, MA
- $72,122 - $79,206 a year
- Full-time
- 5 years
- Office
- Microsoft Office
Front Desk/ Administrative Coordinator
Cruz Management Company Inc —Boston, MA
- $20 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Central Study Coordinator I
Care Access —Boston, MA
- $75,000 - $95,000 a year
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
4d
Senior Complaint Specialist
Anika Therapeutics —Bedford, MA
- $84,000 - $110,000 a year
- Full-time
- Engineering
- 3 years
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
26-27 Head Clerk / Administrative Assistant
Somerville Public Schools —Somerville, MA
- $53,927 - $59,512 a year
- Full-time
- 5 years
- Office
- Microsoft Office
Patient Access Representative Senior BWH
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- Opportunities for advancement
Quick Apply
Representative, Cust Serv - PT
InterPark LLC —Boston, MA
- $19 an hour
- Part-time
- In person
- Microsoft Word
- Background check
- 18 years or older
- 401(k)
Quick Apply
Volunteer Services Senior Specialist
American Red Cross —Dedham, MA
- $72,240 - $76,124 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
- Paid holidays
- Disability insurance
3d
Sr. Manager, Contact Center
Dana-Farber Cancer Institute —Brookline, MA
- $88,600 - $104,800 a year
- Full-time
- Hybrid work
- 6 years
- Administrative experience
- Bachelor's degree
Director of Administration
The Greater Boston Food —Boston, MA
- $106,806 - $116,806 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Bachelor's degree
Quick Apply

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Administrative Specialist I

Dana-Farber Cancer Institute -
Brighton, MA

Apply Now

Job Details

Full-time
$50,070 - $60,730 a year

Qualifications

Confidential information handling
In-person customer service
Zoom
High school diploma or GED
Video conferencing software
Desktop applications
Productivity software
Video conferences (communication methods)
Video conferencing systems operation

Full Job Description

Job Ref:

JR-5155

Location:

736 Cambridge St, BRIGHTON, MA 02135

Category:

Administration Support/Customer Service

Employment Type:

Full time

Work Location:

Hybrid: 2-3 days onsite/week

Salary/Pay Rate:

$50,070.00 - $60,730.00 per year

Overview

Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Under close supervision, will perform the following:

Provide administrative support for the department, clinicians, and/or faculty.
Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues.
Manage meeting planning and schedules for individuals and teams within assigned department group.
May liaise between patient and clinical staff to provide scheduling support.
Draft communications for members of the department or individuals that the position is supporting for review.
May be responsible for data entry.
Provide email and phone communication with internal and external teams or collaborators.
May serve as onsite representative for external groups, visitors, or collaborators.
Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing.
Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering.
Coordinate travel arrangements as required/needed by department staff.
Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Good written and oral communication skills.
Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.
Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail.
Ability to organize, multi-task, prioritize, and follow-through.

MINIMUM JOB QUALIFICATIONS:

High school diploma required. Bachelor’s degree preferred.
1 year of relevant experience.

License/Certification/Registration: N/A

SUPERVISORY RESPONSIBILITIES: No

PATIENT CONTACT: Yes, may have patient contact.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$50,070.00 - $60,730.00

Apply Now

Refine Your Search

senior customer support representative jobs in boston ma

Administrative Specialist I

Senior Representative, Mail Operations

Administrative Support Specialist I: Breast Oncology

Consumer Services Advocate

Senior Administrative Assistant

Epic Analyst I

Executive Assistant

Call Center Representative

Administrative Specialist - Breast Oncology

Sr Patient Experience Representative- ORL Admin Support

26-27 - Head Clerk 2

Front Desk/ Administrative Coordinator

Central Study Coordinator I

Senior Complaint Specialist

26-27 Head Clerk / Administrative Assistant

Patient Access Representative Senior BWH

Representative, Cust Serv - PT

Volunteer Services Senior Specialist

Sr. Manager, Contact Center

Director of Administration

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