Top 4 Watchmaking Jobs in Boston Ma

Client Advisor - Boston
Panerai —Boston, MA
- $25 - $28 an hour
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
1d
Omega Luxury Timepieces - Keyholder/Technician - Boston
Swatch Group —Boston, MA
- Mid-level
- Microsoft Office
- Supervising experience
- Free parking
- Paid holidays
Quick Apply
2d
Watchmaker
Long's Jewelers —Burlington, MA
- $30 - $60 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Project Tech (Elec-Mech) - Precision Instruments
The Charles Stark Draper Laboratory, Inc. —Cambridge, MA
- $53.92 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply

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Luxury Retail Office Coordinator (PT)
Reeds Jewelers of Niagara Falls, Inc —Duxbury, MA
The ability to walk and stand for extended periods of time as is typical of luxury retail environments. Coordination of the service end of the business (jewelry…
From $20 an hour
Quick Apply
Boutique Assistant (Long-Term Temporary Assignment) - Boston
Richemont —Boston, MA
Assist with phone duties, supporting incoming calls, retrieval of messages, and appointment setting for phone inquiries. Assist with special projects as needed.
$23 - $25 an hour
1d

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Client Advisor - Boston

Panerai -
Boston, MA

Apply Now

Job Details

Full-time
$25 - $28 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

High-end sales

Full Job Description

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.

Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.

Responsibilities (or Mission)

SALES

Consistently achieve/exceed monthly and yearly turnover and KPI’s targets set by Boutique Manager and management.
Support in achieving/exceeding Boutique overall target
Actively participate to the briefings and contribute to the development of the Boutique performance.
Welcome and handle customers’ requests, lead and manage all steps of the sale following Panerai Selling Ceremony.
Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities.
Identify and customer’s needs to suggest and promote products accordingly.

BRAND & PRODUCTS KNOWLEDGE

Know the Maison’s products, their availabilities, the delivery status, the brand’s DNA and history and be able to share it with customers.
Develop a good understanding of competition and luxury industry through self-learning and trainings.
Actively participate to all brand’s training sessions.

BOUTIQUE OPERATIONS & MAINTENANCE

As brand ambassador, always show an impeccable presentation, according to our guidelines.
Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…).
Manage the boutique’s daily business (boutique opening/closing, inventory, repairs process…).
Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…).
Assist with special projects when needed.

CLIENT RELATIONSHIP MANAGEMENT

Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI’s targets.
Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives.
Applies CRM relational strategy as per Headquarters’ guidelines
Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events.

CUSTOMERS SERVICE

Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale.
Ensure seamless customers experience when handling SAV requests
Ensure customers’ requests are followed up and solved in due time (call back…).
Client Advisor can perform other duties as determined by Boutique Manager.

Key Performance Indicators

Individual sales target
Transformation rate
Average Price
CRM KPI’s (data quality and volume…)
Mystery Shopping

Qualifications

Minimum of 2 years in the luxury retail industry, in a sales function.
Strong sense of luxury service and aesthetics.
Fluent in English, additional language skills are a plus.
Result and action oriented.
Strong selling skills.
Team player with good interpersonal competences and empathy.
Curious and self-motivated, with excellent customer service mindset.
Strong attention to detail with ability to handle multiple tasks simultaneously.
Excellent communicator, able to develop a network.
Excellent computer skills.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer – United States

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $25-28 hourly. Eligible for commission package.

Salary will be determined based on relevant skills and experience.

Would you like to be a modern hero? Connect with us

Apply Now

Refine Your Search

watchmaking jobs in boston ma

Omega Luxury Timepieces - Keyholder/Technician - Boston

Watchmaker

Project Tech (Elec-Mech) - Precision Instruments

Discover related jobs

I want to receive the latest job alert for watchmaking in boston ma

Explore jobs in more locations

Responsibilities (or Mission) SALES

Consistently achieve/exceed monthly and yearly turnover and KPI’s targets set by Boutique Manager and management.

Support in achieving/exceeding Boutique overall target

Actively participate to the briefings and contribute to the development of the Boutique performance.

Welcome and handle customers’ requests, lead and manage all steps of the sale following Panerai Selling Ceremony.

Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities.

Identify and customer’s needs to suggest and promote products accordingly.

BRAND & PRODUCTS KNOWLEDGE

Know the Maison’s products, their availabilities, the delivery status, the brand’s DNA and history and be able to share it with customers.

Develop a good understanding of competition and luxury industry through self-learning and trainings.

Actively participate to all brand’s training sessions.

BOUTIQUE OPERATIONS & MAINTENANCE

As brand ambassador, always show an impeccable presentation, according to our guidelines.

Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…).

Manage the boutique’s daily business (boutique opening/closing, inventory, repairs process…).

Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…).

Assist with special projects when needed.

CLIENT RELATIONSHIP MANAGEMENT

Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI’s targets.

Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives.

Applies CRM relational strategy as per Headquarters’ guidelines

Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events.

CUSTOMERS SERVICE

Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale.

Ensure seamless customers experience when handling SAV requests

Ensure customers’ requests are followed up and solved in due time (call back…).

Client Advisor can perform other duties as determined by Boutique Manager.

Key Performance Indicators

Individual sales target

Transformation rate

Average Price

CRM KPI’s (data quality and volume…)

Mystery Shopping

Qualifications

Minimum of 2 years in the luxury retail industry, in a sales function.

Strong sense of luxury service and aesthetics.

Fluent in English, additional language skills are a plus.

Result and action oriented.

Strong selling skills.

Team player with good interpersonal competences and empathy.

Curious and self-motivated, with excellent customer service mindset.

Strong attention to detail with ability to handle multiple tasks simultaneously.

Excellent communicator, able to develop a network.

Excellent computer skills.

Responsibilities (or Mission)

SALES