Top 2099 customer service supervisor Jobs in bothell, wa

Operations Supervisor
Northwest Ambulance —Mountlake Terrace, WA
- $43.58 - $51.39 an hour
- 12 hour shift
- Clean driving record
- 5 years
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
- $97,701.60 - $110,540.40 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
- Disability insurance
- Health insurance
Quick Apply
Inpatient Clinical Supervisor
Northpoint Recovery Holdings, LLC —Edmonds, WA
- $85,000 - $120,000 a year
- Background check
- Adults
- HIPAA
- Continuing education credits
- AD&D insurance
Quick Apply
BCBA/LBA Clinical Supervisor - Clinic Based
A.P.P.L.E. Consulting, LLC —Bothell, WA
- $50 - $67 an hour
- Full-time
- Background check
- Management
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Supervisor, Immunohematology Reference Lab - Central Seattle
Bloodworks Northwest —Seattle, WA
- $108,867.20 - $173,451.20 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Relocation assistance
- Health insurance
Quick Apply
Supervisor, Inpatient Rehab
Valley Medical Center —Renton, WA
- $116,909 - $175,364 a year
- Online Application
- Background check
- BLS Certification
- Inpatient
- Health savings account
- Health insurance
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16h
OSP Construction Supervisor
BlueSky Resource Solutions —Seattle, WA
- $60,000 - $80,000 a year
- Full-time
- Clean driving record
- Construction site
- Customer service
- Health insurance
- Dental insurance
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3d
Repair Station Customer Service Representative
IDD Aerospace - Safran Group —Redmond, WA
- $26 - $28 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
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Licensed Clinical Supervisor (FT, Monday-Friday)
Connections Health Solutions —Kirkland, WA
- $41.80 - $55.00 an hour
- Full-time
- LMFT
- Mid-level
- Master's degree
- Paid parental leave
- Health savings account
Quick Apply
CONSTRUCTION PROJECT MANAGER/OWNER’S REPRESENTATIVE II (7 years minimum experience required)
Wenaha Group —Kitsap County, WA
- $60,000 - $130,000 a year
- Full-time
- Background check
- 7 years
- Sales
- Health savings account
- AD&D insurance
Quick Apply
Plumbing Service Manager
Steve's Plumbing, LLC —Lynnwood, WA
- $90,000 - $120,000 a year
- Full-time
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Office Admin and Caregiver supervisor
Happy Quest Home Care —Everett, WA
- $22.05 - $25.00 an hour
- Part-time
- Mid-level
- Office
- Administrative experience
- Dental insurance
- 401(k)
Quick Apply
Canvass Supervisor- Leadership Role
DaBella —Bremerton, WA
- $22.50 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
SUDP/ Clinical Supervisor
Express Care Clinic —Lynnwood, WA
- $35 - $38 an hour
- Full-time
- Working with individuals with developmental disabilities
- Addiction Medicine
- HIPAA
- Paid time off
Quick Apply
Supervisor, Transfusion Services Lab - Certified
Bloodworks Northwest —Seattle, WA
- $108,867.20 - $173,451.20 a year
- Extended hours
- Heavy lifting
- Word processing
- Computer literacy
- Relocation assistance
- Health insurance
Quick Apply
Canvass Supervisor- Leadership Role
DaBella —Everett, WA
- $22.50 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Youth Mobile Crisis Supervisor
Compass Health —Everett, WA
- $78,249.60 - $110,682.92 a year
- Full-time
- LMFT
- Master of Social Work
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Shop Operations & Logistics Manager- High Level Experience Required!
Beehaven Inc —Edmonds, WA
- $25 - $30 an hour
- Full-time
- Inventory management
- Computer literacy
- English
- Health savings account
- Health insurance
Quick Apply
14h
Payroll Supervisor
Charlie's Produce —Seattle, WA
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
Residential HVAC Service Manager
Local HVAC Residential Company —Seattle, WA
- $105,000 - $130,000 a year
- Full-time
- Background check
- Residential
- Driver's License
- Health savings account
- Paid holidays
Quick Apply

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Operations Supervisor

Northwest Ambulance -
Mountlake Terrace, WA

Quick Apply

Job Details

Full-time
$43.58 - $51.39 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Team member evaluation
Performance feedback (performance evaluation method)
Medical emergency response
Disciplinary action management
Team development
Driver's License
Crew management
General management

Full Job Description

The Operations Supervisor (OS) is the zone-level supervisory leader responsible for the direct oversight, evaluation, and development of Field Supervisors (FS) across an assigned geographic zone and shift. The OS serves as the operational link between the Field Supervisor layer and the Director of Operations, ensuring accountability, standards of compliance, and system performance within their zone.

Each zone has two-day OSes rotating on the 2/2/3 Panama schedule, ensuring exactly one OS is on duty in each zone every day. Two dedicated Night OSes cover all three zones overnight on the same rotation. The OS is the first escalation point above the Field Supervisor and holds written warning authority — all discipline above that level requires Director of Operations approval.

CORE DUTIES & RESPONSIBILITIES

Field Supervisor Oversight

Directly supervise all Field Supervisors assigned to your zone and shift during your on-duty hours
Conduct regular field observations — accompany FSs on crew check-ins and document findings
Review FS shift reports, incident documentation, and PCR audit summaries
Evaluate FS performance and complete written FS evaluations submitted to the DO for approval
Provide coaching, feedback, and corrective guidance to FSs as needed on shift
Serve as the first escalation point for any situation requiring authority above the FS level

Discipline & Accountability

Administer verbal and written discipline to Field Supervisors up to the written warning level
Review all FS-documented crew performance issues and determine appropriate next steps
Remove employees from duty pending review when safety or conduct requires immediate action
Ensure all discipline is documented consistently, timely, and in accordance with policy
Escalate all discipline above written warning to the Director of Operations for approval

System Performance & KPI Review

Monitor zone KPIs including 911 response times, chute times, wall times, and IFT on-time performance
Review system performance trends reported by FSs and identify patterns requiring corrective action
Coordinate with the Director of Operations on systemic performance issues or recurring deficiencies
Ensure CAD accuracy and unit status compliance across all FS shifts in your zone

Annual Review Administration

Oversee the annual review process for all crew members in your zone — FSs complete crew reviews, OS reviews and co-signs
Conduct annual performance evaluations for all FSs within your zone assignment
Submit completed FS evaluations to the Director of Operations for final review and approval
Maintain review schedules to ensure all 144 crew members receive timely annual evaluations

Night OS — Additional Responsibilities

Maintain cross-zone awareness of all three zones (Burlington, MLT, Fife/Pierce) throughout the overnight shift
Serve as the sole supervisory authority above the FS level from 18:00 through 06:00
Respond to major incidents, complex escalations, or critical situations in any zone overnight
Coordinate with incoming Day OSes at the 06:00 handoff with a full shift summary
Notify the Director of Operations directly for any critical incident requiring executive-level response

Requirements

Required

Current State EMT or Paramedic certification in good standing
Minimum 5 years of EMS field experience, with at least 3 year in a supervisory or lead role
Prior Field Supervisor or equivalent EMS supervisory experience strongly preferred
Demonstrated ability to evaluate personnel performance, administer progressive discipline, and document actions
Strong working knowledge of FLSA regulations, EMS protocols, and private ambulance operations
Ability to work any assigned shift including nights, weekends, and holidays on the 2/2/3 rotation

Valid driver's license with clean driving record
EMS Supervisor Academy or Ambulance Service Manager (shall have or complete within one year of hire)
Perform any other duties as assigned

Preferred

Experience overseeing multiple supervisors or crews simultaneously in a 911 or IFT environment
Familiarity with CAD systems, PCR platforms, and EMS KPI reporting
Experience conducting formal personnel evaluations and administering written discipline
Night OS applicants: demonstrated comfort with independent, multi-zone overnight operations
Bachelors degree in business management, healthcare or related field.

Physical Requirements:

Must be able to lift up to 75 pounds at times.

Position requires varying times sitting; either driving or carrying out tasks at a desk.

Position requires full range of motion. Movements include but are not limited to: standing, kneeling, stooping, reaching, pulling and pushing, lifting, and grasping.

Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision insurance to ensure the well-being and health of our employees.

Eligible non-exempt employees who actually work on a designated holiday are paid a premium rate of 1.5x their regular rate, consistent with company policy.

We invest in your future with a 401(k)-retirement plan that includes an employer match of up to 5%, helping you build a long-term financial security.

We value work-life balance and offer paid time off that accrues at 2.3 hours for every 40 hours worked, giving you the flexibility to rest, recharge, and take care of what matters most.

To maintain a professional and consistent appearance across our team, uniforms are provided to all employees, ensuring you always look your best while representing our company.

Wages:

This is an hourly position. Wage range is $43.58 - $51.39 per hour. The expected hours worked per a two-week pay period would typically be 84 hours. The estimated annual compensation ranges from $99,711.00 - $117,580.00. Shifts are generally 12 hours in duration; therefore, full-time schedules include overtime compensation in accordance with applicable labor laws.

This position operates on the 2/2/3 Panama rotation — the standard schedule used across all Field Supervisor positions. The rotation provides predictable, consistent coverage with no week exceeding 4 shifts or 3 consecutive working days.

Important Timelines and Date:

Candidates who meet the qualifications will receive an email outlining the testing and presentation process. Testing and presentations are tentatively scheduled for mid-June.

Application Closing Date: June 5th, 2026 by 5pm

Please include a cover letter with your resume.

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Candidates must be authorized to work in the United States.

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in bothell, wa

Operations Supervisor

Lead Clinical Supervisor - Night Shift, CDF

Inpatient Clinical Supervisor

BCBA/LBA Clinical Supervisor - Clinic Based

Supervisor, Immunohematology Reference Lab - Central Seattle

Supervisor, Inpatient Rehab

OSP Construction Supervisor

Repair Station Customer Service Representative

Licensed Clinical Supervisor (FT, Monday-Friday)

CONSTRUCTION PROJECT MANAGER/OWNER’S REPRESENTATIVE II (7 years minimum experience required)

Plumbing Service Manager

Office Admin and Caregiver supervisor

Canvass Supervisor- Leadership Role

SUDP/ Clinical Supervisor

Supervisor, Transfusion Services Lab - Certified

Canvass Supervisor- Leadership Role

Youth Mobile Crisis Supervisor

Shop Operations & Logistics Manager- High Level Experience Required!

Payroll Supervisor

Residential HVAC Service Manager

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