Top 165 It support Jobs in Bothell, Wa

Technical Support Representative
Leviton Manufacturing —Bothell, WA
- $48,000 - $55,000 a year
- Full-time
- Mid-level
- Analysis skills
- Quality control
- Health savings account
- Paid holidays
. NET, SQL, and UX technologies (GC--USC)
Sonsoft Inc —Redmond, WA
- Full-time
- Azure
- Mid-level
- Windows
Quick Apply
NET, SQL, and UX technologies
Sonsoft Inc —Redmond, WA
- Full-time
- Azure
- Mid-level
- Windows
Quick Apply
IT Support Specialist
Electric Mirror LLC —Everett, WA
- $36.00 - $43.25 an hour
- Full-time
- 5 years
- System design
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
IT Support Specialist
DTG Enterprises Inc —Bothell, WA
- $35 - $40 an hour
- On call
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
9d
IT Support Specialist
AIT —Bothell, WA
- $31.25 - $38.46 an hour
- Overtime
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Remote IT Support & User Assistance Specialist
Qureos Inc —White Center, WA
- $28 - $38 an hour
- Full-time
- Remote
- Mid-level
- Windows
- Communication skills
1d
IT Support Analyst
Lambda —Bellevue, WA
- $112,000 - $149,000 a year
- Full-time
- Hybrid work
- Azure
- Inventory management
- Customer service
- Health insurance
- Dental insurance
IT Support Technician
First Fed —Seattle, WA
- $24.94 - $42.40 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
IT Support Specialist
The Energy Authority Inc —Bellevue, WA
- $20.51 - $27.75 an hour
- Part-time
- Associate's degree
- Communication skills
- Entry level
Quick Apply
IT Support Specialist
OpenAI —Seattle, WA
- $60.58 - $108.17 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Relocation assistance
IT Support Analyst
ICONIX Waterworks —Snohomish, WA
- $28.00 - $33.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
IT Support Engineer I
Amazon.com Services LLC —Seattle, WA
- $25 - $41 an hour
- Full-time
- Windows
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance
5d
Specialist Technology Support Intermediate
Seattle Public Schools —Seattle, WA
- $90,230.40 - $115,856.00 a year
- Full-time
- Background check
- Classroom
- Computer science
2d
IT Technician I
Altasciences —Everett, WA
- $22 - $28 an hour
- Full-time
- Research
- 1 year
- Communication skills
- Paid holidays
- Health insurance
IT Support Engineer I, IT Support
Amazon.com Services LLC —Bellevue, WA
- $25 - $41 an hour
- Weekends as needed
- Computer Science
- English
- Mid-level
- AD&D insurance
- Health insurance
5d
Specialist - Industrial Technical Support
Wesco —Bothell, WA
- $33.91 - $44.08 an hour
- Urgently hiring
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Specialist
Dick's Drive-Ins, Ltd., L.P. —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Mileage reimbursement
Quick Apply
IT Support Technician
Filson —Seattle, WA
- $85,000 - $100,000 a year
- Computer science
- Computer Science
- Mid-level
Quick Apply

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it support jobs near bothell, wa

Technical Support Representative

Leviton Manufacturing -
Bothell, WA

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Job Details

Full-time
$48,000 - $55,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Bereavement leave

Qualifications

Spreadsheets
Productivity software

Full Job Description

About Leviton:

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.

Overview:

The Technical Support Representative (TSR) is responsible for supporting internal and external customers technical inquiries via phone, email, Live chat regarding Leviton's product lines. The TSR will recommend solutions based on the technical nature of the inquiry. This position will also be responsible to provide feedback to assist with improving products and training, identifying possible QC issues as well as identifying opportunities that can improve efficiencies that will ultimately improve the customer experience. This position works under moderate supervision and is expected to perform to set departmental standards.

Responsibilities:

Responds to all technical inquiries on Leviton product lines via all media channels including; phone, email, Live-chat, and web inquiries
Trouble shoots and resolves installation problems as described by the customer/caller and escalates where necessary to other functions within the organization e.g., marketing, sales, product managers, engineers, quality assurance, etc.
Ensures the timely response to all inquiries of a technical nature; these questions may come from field sales, customer service, distributors, home owners, contractors, specifier, architects, etc., regarding product information, specifications and applications of new and existing products
Provides assistance to handle competitive cross reference requests when needed
Helps to specify Leviton products, inclusive of answering questions concerning installation or use, according to individual customer needs
Support the company's quality program by vetting customer concerns and entering quality concern tickets as needed
Collaborates with and provides critical feedback to management about Leviton product, training needs and departmental improvements to help improve efficiencies

Qualifications:

Motivated to find creative solutions to improve processes and customer experience
Excellent technical problem-solving and analytical skills, and ability to think independently
Sense of ownership, sound judgment in analyzing and recommending solutions
Able to work under general supervision
Ability to summarize complex topics in both written and verbal format with excellent technical communication skills
Ability to effectively interact with coworkers, along with internal and external customers and key stakeholders

Education & Experience:

4- year undergrad degree or Associates degree from an accredited institution preferred
Minimum 1 year customer service (including written customer communication) and/or product support experience required
Experience with Microsoft Excel and Office Suite required
Experience handling customers both verbally and via emails
Experience with audio/video, telecommunications and/or data communications highly preferred
Microsoft Dynamics experience a plus

What We Offer:

Comprehensive benefits include:

Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
Life, Disability, Accident and Critical Illness insurance options
Up to 11 paid Holidays
Up to 18 days Paid Time Off

Other perks include Volunteer Time Off, Tuition Reimbursement, Health Advocacy Program, Bereavement Leave, and additional wellness incentive programs.

For more information about benefits, please go to: https://careers.leviton.com/benefits

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544.

The future looks brighter than ever. Join our team now!

Salary Range: (48,000 - 55,000 per year)

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: #LI-LS1, #MON, #IND-NS

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it support jobs in bothell, wa

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