Top 118 Retention specialist Jobs in Bothell, Wa

Inbound Sales Specialist - (Pacific Time Hours)
Trupanion —Seattle, WA
- $20 an hour
- Weekends as needed
- US work authorization
- 1 year
- Communication skills
- Free parking
- Paid holidays
6d
Employment Support Specialist (Disability Services)
Cares of Washington —Seattle, WA
- Up to $55,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- CPR Certification
- Health savings account
- Paid holidays
Quick Apply
Employment Specialist - Disability Services (Kitsap County, WA)
Cares of Washington —Kitsap County, WA
- From $50,000 a year
- Full-time
- Background check
- CPR Certification
- Experience working with individuals with disabilities
- Paid training
- Paid holidays
Quick Apply
2d
Mental Health Professional Clinician - Associates
SUNRISE SERVICES INC —Everett, WA
- $25.00 - $30.14 an hour
- Mid-level
- Office
- Outpatient experience
- Health savings account
- AD&D insurance
Support Specialist
Gopuff —Seattle, WA
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
7d
Customer Retention Specialist (Pacific Time Hours)
Trupanion —Seattle, WA
- $23 an hour
- 8 hour shift
- Hybrid work
- US work authorization
- 1 year
- Communication skills
- Free parking
- Paid holidays
Vocational Specialist - N. Seattle
Valley Cities Behavioral Health Care —Meridian, WA
- $23.98 - $35.87 an hour
- Full-time
- Experience working with individuals with disabilities
- Marketing
- Research
- Paid holidays
- Health insurance
Quick Apply
Academic Advising - Engagement Specialist
Cascadia College —Bothell, WA
- $74,123.04 a year
- Temporary
- Writing skills
- English
- Research
- Disability insurance
- Health insurance
Financial Aid Program Specialist
Renton Technical College —Renton, WA
- $67,572.37 - $86,932.28 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Academic Advisor (Program Specialist
Bellevue College —Bellevue, WA
- $62,748 - $84,516 a year
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Community Account Professional
Comcast Corporation —Seattle, WA
- $71,910.72 - $107,866.08 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- 2 years
Scheduling Specialist
FlightSafety International —Seattle, WA
- $52,900 - $89,700 a year
- English
- Mid-level
- Office
- Health insurance
- 401(k) matching
1d
Education Employment Specialist
King County —Seattle, WA
- $40.75 - $51.83 an hour
- Overtime
- Mid-level
- Education
- Bachelor's degree
- Paid holidays
- Disability insurance
2d
Program & Communications Specialist
Expeditors —Bellevue, WA
- $75,000 - $100,000 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Business development
- Commuter assistance
- Paid parental leave
Quick Apply
5d
Facility Services Specialist
Issaquah School District 411 —Renton, WA
- $94,872 - $97,806 a year
- Full-time
- 5 years
- Research
- Mid-level
Multi-Site Leasing Professional - Seattle/Eastside R0194883 Hidden River Townhomes Bothell, Washington | Kirkland, Washington | Seattle, Washington Full time
Greystar —Bothell, WA
- $20 - $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Local
- Paid parental leave
- Paid holidays
Customer Service Specialist 3
Cascadia College —Bothell, WA
- $3,393 - $4,517 a month
- Temporary
- Microsoft Outlook
- Computer literacy
- English
- Disability insurance
- Health insurance
2d
Technical Support Specialist - VOIP solutions
Zenoti —Bellevue, WA
- $45,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Scripting
Quick Apply
Technical Account Specialist - Customer Support
Zenoti —Seattle, WA
- $60,000 - $85,000 a year
- Computer science
- Computer Science
- Writing skills
- Paid parental leave
- Health insurance
Quick Apply
Social Services Professional (Substance Use Disorder (SUD) Care Coordinators)
King County —Seattle, WA
- $41.75 - $52.92 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance

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Inbound Sales Specialist - (Pacific Time Hours)

Trupanion -
Seattle, WA

Apply Now

Job Details

Full-time
$20 an hour
6 days ago

Benefits

Free parking
Paid holidays
Health insurance
On-site gym
Dental insurance
RSU
Paid time off
Vision insurance
Sabbatical
Volunteer time off

Qualifications

Phone communication
Customer engagement
Sales management systems proficiency
Property casualty insurance
Activity sales targets
Technical troubleshooting support
Solution selling approach
Customer data entry

Full Job Description

Full-time
Department: Contact Center

Company Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Join Our Sales Team: Meaningful work impacting pets' lives!

Job Description

At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We’re looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year – including nights, weekends, and federal holidays – so team members should be prepared to support pet parents whenever they need us most.

As an Inbound Sales Specialist, you’ll be on the front lines connecting with pet parents during important moments in their journey. You’ll engage with warm inbound leads through meaningful conversations, educating potential customers on Trupanion’s coverage and helping them make informed decisions about their pet’s care and protection. With empathy, authenticity, confidence, and strong active listening skills, you’ll uncover each customer’s unique needs, answer questions thoughtfully, and guide them through the enrollment process with care. Success in this role comes from building trust, delivering an exceptional customer experience, and consistently achieving individual sales and productivity goals in a fast-paced environment – all while helping cats and dogs live longer, healthier lives.

Schedule (Pacific Time Hours)

This role is scheduled based on our coverage needs, with schedules published two weeks in advance. Team members work 40 hours per week across five scheduled days and receive two days off each week; however, days off and shift times may rotate based on business needs, including shifts scheduled as late as 8:00 PM Pacific Time. Candidates should be comfortable with a dynamic schedule and flexibility to work evenings and weekends.

Please Note: We are unable to consider applications submitted without weekend availability.

At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Massachusetts, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office.

What you will do:

Educate and support prospective Trupanion customers by delivering exceptional service through inbound warm leads, phone calls, and email interactions
Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions
Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making
Effectively guide conversations by utilizing strong call control, active listening, and objection handling techniques throughout the sales process
Confidently navigate customer concerns and sensitive conversations with empathy, authenticity, professionalism, and solution-oriented communication
Guide customers through the enrollment process while ensuring a seamless, positive, and supportive customer experience
Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals in a fast-paced environment
Demonstrate a strong sense of ownership, accountability, and adaptability while managing evolving responsibilities, processes, and workflows
Navigate multiple systems and tools to deliver a seamless and efficient customer experience
Prioritize and manage time effectively while maintaining strong attention to detail and productivity in a high-volume contact center environment
Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system
Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates

Experience you have:

2+ years of successful sales experience in a high-volume business-to-customer sales or inbound call center environment is essential
1+ years of experience in a customer service role is essential
Proven track record of meeting or exceeding individual sales goals, productivity expectations, and performance metrics in a fast-paced environment
Demonstrated ability to build genuine rapport quickly, overcome objections, and confidently guide customers through the sales process using a consultative and solution-oriented approach
Strong written and verbal communication skills with the ability to educate customers clearly, authentically, and effectively on coverage options and benefits
Experience handling high-volume inbound customer interactions while balancing empathy, professionalism, efficiency, productivity, and strong call control
Demonstrated sense of ownership, adaptability, and resilience while thriving in a metrics-driven and fast-paced environment
Experienced in navigating multiple digital platforms simultaneously while accurately documenting customer interactions and policy information in CRM systems
Strong aptitude for identifying customer needs, recommending tailored solutions, and building trust through empathetic and customer-focused communication
Self-motivated with strong time management skills and the ability to maintain productivity and focus in a remote work environment
Strong technical troubleshooting skills and comfort using technology independently in a remote environment
Experience working remotely in a private setting with a reliable hard-wired internet connection and a distraction-free home-office setup
Property and Casualty (P&C) licensing is a plus

Requirements:

Must be able to obtain and maintain active Property and Casualty (P&C) licensing in all 50 states and applicable jurisdictions, e.g. assigned Canadian Provinces.

Compensation:

The starting pay for this position is $20/hour on a full-time schedule. In locations where local minimum wage requirements exceed the posted rate, compensation will be adjusted accordingly. Along with the hourly pay, Trupanion employees are currently eligible for uncapped monthly bonuses based on individual performance.
We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Property and Casualty licensing: There is a $1500 sign-on bonus for currently licensed candidates. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for all states in the US aside from Alabama, California, Florida, Georgia, Illinois, Massachusetts, Nevada & New York.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Benefits and Perks:

Full medical, dental, and vision benefits at no cost to the employee
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
Five-week sabbatical after five years of employment
Open, casual, pet-friendly, and fun office environment
Free medical health insurance for your pet (1 dog or cat)
Paid time off to volunteer at nonprofit organizations
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Apply Now

Refine Your Search

retention specialist jobs in bothell, wa

Inbound Sales Specialist - (Pacific Time Hours)

Employment Support Specialist (Disability Services)

Employment Specialist - Disability Services (Kitsap County, WA)

Mental Health Professional Clinician - Associates

Support Specialist

Customer Retention Specialist (Pacific Time Hours)

Vocational Specialist - N. Seattle

Academic Advising - Engagement Specialist

Financial Aid Program Specialist

Academic Advisor (Program Specialist

Community Account Professional

Scheduling Specialist

Education Employment Specialist

Program & Communications Specialist

Facility Services Specialist

Multi-Site Leasing Professional - Seattle/Eastside R0194883 Hidden River Townhomes Bothell, Washington | Kirkland, Washington | Seattle, Washington Full time

Customer Service Specialist 3

Technical Support Specialist - VOIP solutions

Technical Account Specialist - Customer Support

Social Services Professional (Substance Use Disorder (SUD) Care Coordinators)

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