Top 76 Guest service agent Jobs in Bothell Wa

Front Office Manager – Luxury Boutique Hotel
Hotel Ballard / Ballard Inn —Seattle, WA
- $25 - $27 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
9d
Front Desk Agent (PT) | The SOMM Hotel & Spa
Columbia Hospitality Inc —Woodinville, WA
- $23 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Health savings account
- Paid holidays
Quick Apply
Guest Service Agent
Willows Lodge —Woodinville, WA
- $24.50 - $25.24 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Paid time off
Quick Apply
7d
Guest Service Agent
Woodmark Hotel —Kirkland, WA
- $26.21 an hour
- Weekends as needed
- Clean driving record
- English
- Ability to climb stairs
- Free parking
- Employee discount
Quick Apply
Front Office Assistant Manager | The SOMM Hotel & Spa
Columbia Hospitality Inc —Woodinville, WA
- $30 - $33 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Paid holidays
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Redmond, WA
- $19.00 - $21.17 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
8d
Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.38 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
Hotel Front Desk Agent
360° Hotel Group —Seattle, WA
- $21.50 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
1d
Overnight Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.38 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
Guest Services Agent
Stonebridge —Seattle, WA
- $22 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
13d
Guest Services Agent
Staypineapple —Seattle, WA
- $22.28 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Homewood Suites Seattle Lynnwood —Lynnwood, WA
- $17.13 - $19.97 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent | Part Time | Aloft and Element Redmond
Aloft-Element Hotels l Redmond, WA —Redmond, WA
- $22 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Part-Time Front Desk Agent/Guest Services Representative
Hyatt House Seattle/Downtown —Seattle, WA
- $22 - $23 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Free parking
- Commuter assistance
Quick Apply
5d
Front Desk Agent
Hilton Garden Inn Seattle Bellevue Downtown —Bellevue, WA
- $20 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent / Guest Service Representative
Hyatt Place Seattle Downtown —Seattle, WA
- $21.30 - $23.00 an hour
- Part-time
- Background check
- Hotel
- US work authorization
- Free parking
- Paid jury duty
Quick Apply
2d
Front Office Manager | Heathman Hotel Kirkland
Columbia Hospitality Inc —Kirkland, WA
- $85,000 - $92,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Paid holidays
Quick Apply
8d
Guest Services Agent
Onni Properties LLC —Seattle, WA
- $23 - $24 an hour
- Weekends as needed
- Microsoft Outlook
- Windows
- Residential
- Free parking
- Health savings account
Quick Apply
SEASONAL - Front Desk Agent
The Edgewater, A Noble House Hotel —Seattle, WA
- $26.75 an hour
- Weekends as needed
- Hotel
- Computer skills
- Entry level
- Travel reimbursement
- Commuter assistance
Quick Apply
Front Desk / Guest Service Representative
Hampton Inn & Suites Seattle-Downtown —Seattle, WA
- $23.11 an hour
- Full-time
- Hotel
- US work authorization
- Entry level
- Free parking
- AD&D insurance
Quick Apply
8d

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guest service agent jobs near bothell wa

Front Office Manager – Luxury Boutique Hotel

Hotel Ballard / Ballard Inn
Seattle, WA

Quick Apply

Job Details

Full-time
$25 - $27 an hour
9 days ago

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Sales support
Inventory management
Night audit
Team development
Office management

Full Job Description

Hotel Ballard is Seattle’s premier luxury boutique hotel located in the heart of Ballard, offering elevated guest experiences with personalized service, refined accommodations, and a strong sense of community. Alongside our sister property, Ballard Inn, we pride ourselves on hospitality excellence and creating memorable stays for every guest.

We are seeking an organized, service-driven, and hands-on Front Office Manager to oversee front office operations and lead the guest experience. This role is ideal for someone who thrives in a boutique hotel environment, enjoys operational leadership, and understands the importance of creating exceptional first and lasting impressions.

Position Summary

The Front Office Manager serves as the face of the hotel and is responsible for overseeing all front office operations while ensuring an exceptional guest experience from arrival to departure. This position is generally scheduled 40 hours per week, primarily working mid-shift and evening shifts, while maintaining flexibility to support AM, PM, and Night Audit operations as business needs require.

This role works closely with hotel leadership and various departments to ensure seamless communication, organization, and operational success. Responsibilities include supporting group sales coordination, inventory management, team development, and maintaining front-of-house standards.

The ideal candidate is highly organized, dependable, service-oriented, and comfortable leading by example in a luxury boutique hospitality environment.

Key Responsibilities

Lead daily front office operations for Hotel Ballard and Ballard Inn
Deliver exceptional guest service and oversee the guest experience from check-in to departure
Supervise, train, coach, and support Front Desk Agents and Night Audit staff
Ensure front-of-house standards, organization, cleanliness, and luxury-level guest presentation are maintained
Assist with operational organization, supplies, and inventory management
Support and coordinate group sales and room block communication
Handle guest concerns, escalations, and service recovery professionally
Ensure accuracy in reservations, billing, arrivals, departures, and daily reporting
Maintain strong communication between Front Desk, Housekeeping, Maintenance, and leadership teams
Assist with scheduling coverage and provide support for AM, PM, and Night Audit shifts as needed
Participate in on-call support for operational needs when necessary
Maintain a strong understanding of hotel systems, policies, and procedures
Ensure front desk standards, guest recognition, and service expectations are consistently upheld

Qualifications

Hotel experience required; front office leadership experience strongly preferred
Previous experience as a Front Office Manager, Assistant Front Office Manager, Front Desk Supervisor, or equivalent hospitality leadership role preferred
Boutique or luxury hospitality experience preferred
Strong organizational and multitasking skills
Ability to remain calm, professional, and guest-focused in fast-paced environments
Excellent communication, leadership, and problem-solving abilities
Experience with PMS systems preferred (Cloudbeds experience a plus)
Must be dependable, flexible, and available to support operational needs including weekends, evenings, holidays, and occasional shift coverage

Schedule

Full-Time (40 Hours Weekly)
Primarily Mid-Shift / Evening Coverage
Flexibility for AM, PM, and Night Audit support required
Weekend and holiday availability required

Compensation & Benefits

Pay Range: $25.00–$27.00 per hour, depending on experience

Benefits Include:

Medical, dental, and vision insurance
401(k) retirement plan
Paid vacation and sick time
Double pay on six recognized holidays annually
Free parking
Employee hotel discounts
Access to on-site amenities and wellness offerings
Growth opportunities within a luxury boutique hospitality environment

What We’re Looking For

We are seeking a leader who is highly organized, service-oriented, and passionate about hospitality. The ideal candidate leads by example, supports their team, and understands that the front office sets the tone for the entire guest experience. Someone who enjoys being hands-on, values organization, and takes pride in creating memorable experiences for guests will thrive in this role.

Pay: $25.00 - $27.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in bothell wa

Front Office Manager – Luxury Boutique Hotel

Front Desk Agent (PT) | The SOMM Hotel & Spa

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Front Office Assistant Manager | The SOMM Hotel & Spa

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

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Hotel Front Desk Agent

Overnight Front Desk Agent

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Front Desk Agent

Front Desk Agent | Part Time | Aloft and Element Redmond

Part-Time Front Desk Agent/Guest Services Representative

Front Desk Agent

Front Desk Agent / Guest Service Representative

Front Office Manager | Heathman Hotel Kirkland

Guest Services Agent

SEASONAL - Front Desk Agent

Front Desk / Guest Service Representative

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