Top 96 Product analyst Jobs in Bothell Wa

Product Support Analyst
Long Tail Health Solutions Inc. —Kirkland, WA
- Full-time
- Remote
- Writing skills
- Mid-level
- Bachelor's degree
Quick Apply
Product Analyst - AI Trainer
DataAnnotation —Bellevue, WA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
Product Owner
Valant —Seattle, WA
- $75,000 - $100,000 a year
- Remote
- Writing skills
- Mid-level
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Product Security Analyst
HackerOne —Seattle, WA
- $120,000 - $155,000 a year
- Weekends as needed
- Remote
- Background check
- English
- Research
- Paid parental leave
- Paid holidays
Product Operations Analyst, World Wide Revenue Operations
Amazon Web Services, Inc. —Seattle, WA
- $56,800 - $99,300 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Health insurance
Product Compliance and Nutrition Analyst, Whole Foods Market (WFM)/Worldwide Grocery Stores (WWGS) Private Brands Labeling & Compliance
Amazon.com Services LLC —Seattle, WA
- $74,200 - $129,800 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Health insurance
8d
Product Manager
Beta Search —Seattle, WA
- Contract
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
3d
Principal Product Manager, Experimentation & Digital Analytics
GEICO —Renton, WA
- $146,575 - $229,600 a year
- Full-time
- Computer science
- Computer Science
- Office
8d
Senior Product Manager - Search & Elevation
Lululemon —Seattle, WA
- $132,600 - $174,000 a year
- Full-time
- Bachelor of Science
- Office
- 3 years
- Health insurance
- Dental insurance
Data Engineer, Product Analytics
Meta —Bellevue, WA
- $147,000 - $208,000 a year
- Computer science
- Computer Science
- System design
Senior Product Manager
Oracle —Seattle, WA
- Full-time
- Agile
- Senior level
14d
Product Owner III
Globenet Consulting Corp —Bellevue, WA
- $60 - $65 an hour
- Full-time
- Hybrid work
- Azure
- 5 years
- Writing skills
- Work from home
- Opportunities for advancement
Quick Apply
Business Analyst, Relay Supply Product and Technology
Amazon.com Services LLC —Bellevue, WA
- $66,900 - $130,100 a year
- Full-time
- Mid-level
- Office
- 3 years
- AD&D insurance
- Health insurance
5d
Senior Product Manager, OlmoEarth
The Allen Institute for Artificial Intelligence —Seattle, WA
- $137,520 - $206,280 a year
- 7 years
- Office
- Product management
- Health savings account
- Paid holidays
11d
Product Compliance Engineering - Senior Analyst
Salesforce —Bellevue, WA
- $117,200 - $176,700 a year
- Full-time
- HIPAA
- AWS
- Analysis skills
- Paid parental leave
- Disability insurance
Senior Product Manager, Relay Supply Product & Tech
Amazon.com Services LLC —Bellevue, WA
- $124,500 - $184,100 a year
- Full-time
- Business development
- Bachelor's degree
- Product management
- AD&D insurance
- Health insurance
Program Manager, Relay Product and Tech
Amazon.com Services LLC - A57 —Bellevue, WA
- $82,700 - $129,800 a year
- Full-time
- 3 years
- SQL
- Senior level
- AD&D insurance
- Health insurance
Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Amazon.com Services LLC —Seattle, WA
- $116,300 - $160,000 a year
- Full-time
- Office
- 3 years
- Product management
- AD&D insurance
- Health insurance
Product Marketing Manager, Standard Compute
Google —Seattle, WA
- $141,000 - $205,000 a year
- Full-time
- 6 years
- Computer Science
- Marketing
- Paid holidays
- Disability insurance
7d
Principal Product Manager
Microsoft —Redmond, WA
- $142,800 - $304,200 a year
- Full-time
- Background check
- Office
- 8 years
4d

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product analyst jobs near bothell wa

Product Support Analyst

Long Tail Health Solutions Inc.
Kirkland, WA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

About Long Tail Health Solutions Inc.

Long Tail Health Solutions is a provider advocate, delivering a suite of technology-enabled services which discover and operationalize payer rules and behaviors to improve the visibility, execution, and outcomes of utilization review, case management, and revenue cycle functions.

Our mission is to optimize the financial performance and work-lives of healthcare providers by eliminating administrative waste with modern technology applied to long tail problems.

The Product Support Analyst owns the front line of customer support, managing incoming service tickets for AppealAssist and CareAssist. This role is the first point of contact for customer issues — triaging, resolving, and escalating tickets accurately and quickly — and will grow alongside the support function as it matures under the Director of Product Support.

Education and Experience

Required: Bachelor's degree preferred, or equivalent relevant work experience.
Preferred: Experience in a customer support or help desk role, ideally in SaaS or healthcare technology.
1-3 years of customer support experience.

Knowledge

Familiarity with support ticketing systems and basic troubleshooting workflows.
Working understanding of healthcare operations (utilization review, denials/appeals) sufficient to understand customer context, or willingness to learn quickly.
Basic understanding of SaaS application support — log review, reproducing issues, distinguishing user error from product bugs.

Skills

Strong written communication skills for clear, professional ticket responses.
Solid troubleshooting and problem-solving skills to resolve straightforward issues independently.
Good judgment on when to escalate versus resolve directly.
Organized and able to manage a ticket queue under time pressure.
Empathetic, customer-first communication style, especially given customers are healthcare staff working in time-sensitive environments.

Primary Job Duties
The essential functions include, but are not limited to the following:

Ticket Triage: Monitor and triage incoming support tickets, prioritizing based on severity and customer impact.
Issue Resolution: Resolve straightforward customer issues directly and document steps taken for consistency and future reference.
Escalation: Escalate complex or product-related issues to the Director of Product Support or relevant product manager with clear reproduction steps and context.
Documentation: Maintain accurate ticket records and contribute to a growing internal knowledge base of common issues and resolutions.
Customer Communication: Provide timely, clear updates to customers throughout the lifecycle of their ticket.
Trend Reporting: Flag recurring issues or patterns to the Director of Product Support to inform process or product improvements.

Quick Apply

Refine Your Search

product analyst jobs in bothell wa

Product Support Analyst

Product Analyst - AI Trainer

Product Owner

Product Security Analyst

Product Operations Analyst, World Wide Revenue Operations

Product Compliance and Nutrition Analyst, Whole Foods Market (WFM)/Worldwide Grocery Stores (WWGS) Private Brands Labeling & Compliance

Product Manager

Principal Product Manager, Experimentation & Digital Analytics

Senior Product Manager - Search & Elevation

Data Engineer, Product Analytics

Senior Product Manager

Product Owner III

Business Analyst, Relay Supply Product and Technology

Senior Product Manager, OlmoEarth

Product Compliance Engineering - Senior Analyst

Senior Product Manager, Relay Supply Product & Tech

Program Manager, Relay Product and Tech

Product & Customer Experience Insights Manager, Customer Experience and Business Trends

Product Marketing Manager, Standard Compute

Principal Product Manager

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