Top 15 Customer support coordinator Jobs in Boulder, Co

Customer Experience Coordinator
Alarm Detection Systems —Louisville, CO
- $20 - $22 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Paid parental leave
Customer Support Coordinator
Excelitas Technologies —Boulder, CO
- $56,000 - $70,000 a year
- ERP systems
- Mid-level
- Office
- Paid parental leave
- Paid holidays
12d
Dedicated Coordinator
Commercial Fire Protection, Inc. —Denver, CO
- $20 - $35 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
National Accounts Coordinator
Alfred Kärcher SE & Co. KG —Thornton, CO
- $62,000 - $72,000 a year
- Full-time
- Marketing
- Mid-level
- 3 years
- Health savings account
- Paid holidays
13d
COORDINATOR, CUSTOMER COMMUNICATION
FM - Community Use —Denver, CO
- Online Application
- Mid-level
- Office
- 3 years
- Health insurance
13d
Customer Experience Coordinator (Bacio)
Leprino Foods —Denver, CO
- $24.31 - $27.35 an hour
- Part-time
- Marketing
- Pass drug screening
- Mid-level
- Profit sharing
- Wellness program
Service Coordinator
Landmark Aquatic Inc —Golden, CO
- $27 - $38 an hour
- Overtime
- Mid-level
- Continuous improvement
- Commercial
Quick Apply
Fire Service Coordinator
Vulcan Fire —Golden, CO
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Dental insurance
Quick Apply
Client Service Coordinator
HUB International —Denver, CO
- $25.00 - $28.85 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Account Coordinator, PBA
Judi Health —Denver, CO
- $69,200 - $86,500 a year
- Hybrid work
- Research
- Office
- SQL
- Health insurance
Quick Apply
12d
Service Coordinator
Renewal by Andersen | Esler Companies —Denver, CO
- $24 - $25 an hour
- Full-time
- Mid-level
- US work authorization
- Typing
- Paid holidays
- Health insurance
JOB PROFILE = Account Coordinator - Customer Service Representative
AlphaGraphics Locations —Lakewood, CO
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Account Coordinator, PBM
Judi Health —Denver, CO
- $69,200 - $86,500 a year
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
Quick Apply
4d
Service Coordinator - PAC
Ingersoll Rand —Denver, CO
- Overtime
- Up to 50% travel
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Intake Coordinator - Law Firm
Harris Law Firm PLLP —Denver, CO
- $20 - $25 an hour
- Full-time
- Spanish
- Children
- 1 year
- AD&D insurance
- Disability insurance
Quick Apply
2d

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Customer Experience Coordinator

Alarm Detection Systems -
Louisville, CO

Apply Now

Job Details

Full-time
$20 - $22 an hour

Benefits

Paid training
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer records maintenance
Spanish
Customer relationship building
Email customer support
Coordinating with subcontractors on construction projects
Account maintenance
Phone communication
Service scheduling
Staff scheduling
Team scheduling
English
Mid-level
Administrative experience
High school diploma or GED
Managing clients in a customer support role
Dispatching
Sales quoting
Construction industry experience
Customer engagement
Computer skills
Construction experience
Cross-functional collaboration
Email support
Client interaction via phone calls

Full Job Description

Where Great Service Meets Great Careers.

For more than 55 years, Alarm Detection Systems, Inc. (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, fire alarm, video surveillance, and access control solutions.

We're looking for a Customer Experience Coordinator who enjoys helping people, solving problems, and creating exceptional customer experiences. In this role, you'll be the first point of contact for our customers, coordinating service appointments, supporting field technicians, and helping ensure every interaction reflects the high level of service ADS is known for.

If you thrive in a fast-paced environment, enjoy staying organized, and take pride in helping others, we'd love to have you on our team.

Why Join ADS?

At ADS, our culture is built on five core values:

Customer First – We put our customers at the center of everything we do.
Do Whatever You Say and Whatever It Takes – We honor our commitments and follow through.
Embrace Change and Pursue Growth – We continuously learn, improve, and adapt.
Be a Team Player – We work together to achieve shared success.
Care About People – We value relationships and genuinely care about our customers, coworkers, and communities.

We believe our people are our greatest asset. That's why we invest in training, professional development, and career advancement opportunities while fostering a supportive and collaborative work environment. Apply today and become part of a team that's been delivering exceptional customer service for more than 55 years!

How You'll Make an Impact

Serve as the primary point of contact for customer calls, emails, and service requests.
Schedule service appointments, inspections, installations, and technician visits.
Coordinate technician schedules to ensure efficient and timely service.
Support field technicians by providing customer information, account details, and operational assistance.
Prepare customer quotes for services, repairs, and installations.
Process service tickets, billing transactions, and maintain accurate customer records.
Coordinate communication between customers, technicians, subcontractors, and internal departments.
Resolve customer concerns with professionalism, empathy, and a solutions-focused approach.
Maintain accurate documentation using company software and systems.
Partner with Operations, Service, Installation, Sales, and other departments to deliver an exceptional customer experience.
Continue developing your product knowledge and operational expertise while contributing to a positive, team-oriented environment.

What Makes You a Great Fit

You enjoy helping people and delivering exceptional customer service.
Highly organized and able to manage multiple priorities in a fast-paced environment.
Communicate professionally and confidently with customers and coworkers.
Remain calm under pressure and enjoy solving problems.
Dependable, adaptable, and enjoy working as part of a team.
Are comfortable learning new technology and software.

Background & Experience

High school diploma or equivalent.
1-2 years of customer service, scheduling, dispatch, administrative, or call center experience.
Experience in the security, alarm, service, construction, HVAC, or dispatch industries is preferred.
Bilingual (English/Spanish) skills are a plus.

Benefits & Perks

Paid Time Off (PTO)
Paid Holidays
Medical, Dental, and Vision Insurance
Life Insurance
Employer-Paid Short-Term Disability
401(k) with Employer Match
Tuition Reimbursement
Professional Development and Training Opportunities
Paid Parental Leave
Employee Assistance Program (EAP)
Employee, Friends, and Family Discounts
Company-Sponsored Events and Team Activities

Ready to Grow With Us?

If you're looking for an opportunity to make a difference for customers, support a great team, and build your career with a company that values its people, we'd love to hear from you.

Compensation

Starting pay is based on experience, qualifications, and overall fit for the role at $20.00-$22.00 per hour

Work Environment

This position is primarily office-based and involves frequent communication with customers and internal teams by phone, email, and computer. The role requires prolonged periods of sitting and computer use while managing multiple priorities throughout the day.

Equal Opportunity Employer

Alarm Detection Systems is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

#ADS25

Apply Now

Refine Your Search

customer support coordinator jobs in boulder, co

Customer Experience Coordinator

Customer Support Coordinator

Dedicated Coordinator

National Accounts Coordinator

COORDINATOR, CUSTOMER COMMUNICATION

Customer Experience Coordinator (Bacio)

Service Coordinator

Fire Service Coordinator

Client Service Coordinator

Account Coordinator, PBA

Service Coordinator

JOB PROFILE = Account Coordinator - Customer Service Representative

Account Coordinator, PBM

Service Coordinator - PAC

Intake Coordinator - Law Firm

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