Top 108 Helpdesk support Jobs in Boulder, Co

Customer Support Technician
Vaisala —Boulder, CO
- $60,000 - $65,000 a year
- Rotating shift
- Background check
- Office
- US work authorization
- Paid holidays
- Disability insurance
Operations Support Help Desk
ASRC Federal —Boulder, CO
- $57,000 - $77,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
1d
Payroll Systems Specialist
Inceed —Denver, CO
- $85,000 - $95,000 a year
- Background check
- Oracle
- Pass drug screening
- Free parking
- Paid time off
Quick Apply
22h
System Support Supervisor - (COL)
Accurate Personnel —Brighton, CO
- $57,784 - $60,000 a year
- Urgently hiring
- Customer service
- Mid-level
- SQL
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Support Specialist
TransPerfect —Boulder, CO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
1d
Customer Care Tier I
Kiosk Information Systems —Louisville, CO
- From $22 an hour
- Full-time
- US work authorization
- Ability to sit for extended periods
- 1 year
- Health savings account
- Paid holidays
Quick Apply
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
Desktop Support Specialist
Intratek Computer Inc —Louisville, CO
- Up to $27 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Help Desk Tech 1
GeoStabilization International —Westminster, CO
- $71,000 - $88,000 a year
- On call
- Hybrid work
- Microsoft Outlook
- Office
- Windows
Quick Apply
2d
IT Support Technician I
Electra —Boulder, CO
- $21 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
Quick Apply
14d
IT Support Technician - CO
PTA Plastics —Niwot, CO
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
HelpDesk / IT Support Technician (Entry Level)
ARC Colorado, Inc. —Firestone, CO
- $20 - $25 an hour
- Part-time
- Microsoft Office
- Organizational skills
- In-person
Quick Apply
13d
Help Desk Support I
perfecta —Denver, CO
- Contract
- Research
- Entry level
- Commercial
Quick Apply
Help Desk / IT Support Analyst
dataNet IT —Boulder, CO
- Full-time
- Computer science
- Computer Science
- Mid-level
1d
Device Specialist
City of Longmont - Longmont —Longmont, CO
- $33.31 - $37.02 an hour
- Online Application
- Computer Science
- Heavy lifting
- Research
- AD&D insurance
- Paid holidays
Quick Apply
13d
Technology Support Technician
Prospect Ridge Academy —Broomfield, CO
- $60,551 - $68,165 a year
- Weekends as needed
- School experience
- Classroom
- Google Workspace
- Paid holidays
- Disability insurance
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
Help Desk Technician – Temporary
Fire & Police Pension Association of Colorado —Denver, CO
- $25 - $35 an hour
- Temporary
- Azure
- Microsoft Outlook
- Windows
- Disability insurance
6d
Customer Service / Electronics Technician
High Tech Health International, Inc. —Boulder, CO
- $45,000 - $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- No experience needed
- Office
- Health savings account
- Paid holidays
Quick Apply
13d
Systems Administrator I
RIVA Solutions Inc. —Boulder, CO
- $75,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
8d

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Customer Support Technician

Vaisala -
Boulder, CO

Apply Now

Job Details

$60,000 - $65,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Data quality checks
Computer operation
Phone communication
IT system monitoring
Process improvement
Equipment troubleshooting
Incident Escalation
Internal employee customer service
Control room operations
Task prioritization
Technical customer support solution
IP networking
Network routing
Productivity software
Network monitoring tools
1 year
Associate's degree
Escalation handling
Sensors
Entry level
Service level agreement (SLA) management
Client interaction via phone calls
System performance monitoring

Full Job Description

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Our employees demonstrate, uphold, support, and model the Vaisala Values: Customer Focus, Innovation & Renewal, Strong Together and Integrity. Sharing strong and common values is part of our culture and enables us to work towards our shared mission.

Vaisala’s industry-leading weather observation technologies, instruments, and solutions lay the foundation for the Weather and Environment business area’s strategy, enabling our customers to improve their ability to measure and forecast weather and weather phenomena. The business area serves selected weather-dependent customers to whom accurate, real-time, uninterrupted, and reliable weather data is essential to run efficient operations.

We are looking for a Customer Support Technician to join our Global Network Operation Center ('NOC') team at Vaisala’s Louisville, Colorado office. In this diverse role, as a Customer Service Technician you will be responsible for providing excellent 24/7/365 real-time monitoring and troubleshooting of our network and sensor performance, as well as providing first line and second line support to our customers. By monitoring and validating the massive amounts of sensor network data, we can provide high-quality vetted data our customers can trust, especially when they are making weather-critical operational decisions that have life, safety, and financial impacts.

Why join us?

What's your role?

You will be part of our NOC team of professionals. In this role, you will:

Undertake remote monitoring and diagnostic checks of our global weather station network.
Provide exceptional frontline and second line support to our global internal and external customers.
Liaise and escalate queries with other service departments and external agencies.
Log and update technical queries in an accurate and timely manner in line with procedures.
Ensure timely resolution of customer queries within a defined time period while maintaining customer satisfaction.
Undertake remote monitoring and diagnostic checks of our global weather station network.
Actively contribute to and promote the use of best practice and continual service improvement within the team,
Prioritize workload in a reactive environment.
Work on a rotating shift pattern that provides 24/7/365 support, which will require some lone working.
Ensure the level of service hits Key Performance Indicator targets and meets Service Level Agreements.

What will you bring?

Associate’s degree and/or Technical Certifications or minimum 1-3 years’ experience in Helpdesk, IT or Computer-based environment based role.
Advanced technical certifications in networking, network and computer troubleshooting and routing are preferred
Exceptional communication – both written and verbal.
Excellent active listening and telephone manner.
Ability to multi-task in a fast-paced environment.
Competence with Microsoft Office.
Experience working in a team environment.
Flexible and adaptable.
Problem solving.
Self-motivated.
Attention to detail.
Curiosity and a growth mindset to explore, learn, and apply AI tools in your daily work. We expect everyone at Vaisala to actively discover how AI can enhance their work

ANTICIPATED SALARY RANGE: $60,000 - $65,000 base salary, and is eligible to participate in our annual performance bonus plan. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below. Please note that applications sent via email cannot be processed due to privacy reasons.

What we offer:

Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.

To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended. As a federal contractor, Vaisala reserves the right to enforce government mandated vaccination requirements for its employees.

EOE Veteran/Disability

Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at [email protected].

Apply Now

Refine Your Search

helpdesk support jobs in boulder, co

Customer Support Technician

Operations Support Help Desk

Payroll Systems Specialist

System Support Supervisor - (COL)

Helpdesk Support Specialist

Customer Care Tier I

Help Desk Technician

Desktop Support Specialist

Help Desk Tech 1

IT Support Technician I

IT Support Technician - CO

HelpDesk / IT Support Technician (Entry Level)

Help Desk Support I

Help Desk / IT Support Analyst

Device Specialist

Technology Support Technician

Desktop Support/Help Desk

Help Desk Technician – Temporary

Customer Service / Electronics Technician

Systems Administrator I

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