Reports To: Sr. Manager, IT
Travel Potential: 0–10%
Compensation: $90,000 – $110,000 Annually
Company Profile:
Congruex provides digital infrastructure solutions through engineering and construction services that connect communities nationwide. This includes wireline, wireless, data centers, and utility services from initial concept to market go-live.
With employees across the United States and India, the work we do enables essential infrastructure for the future of communications.
Build a Career. Build What Matters.
Job Summary:
As the IT Asset & Procurement Manager, you will ultimately be responsible for managing the full lifecycle of IT hardware and software assets, leading enterprise IT procurement, and driving the maturity of Congruex's IT Asset Management (ITAM) program. You will oversee asset lifecycle management, software license compliance, vendor relationships, procurement operations, and CMDB implementation while delivering operational excellence across the organization. As the IT Asset & Procurement Manager, your customers are Congruex employees, IT leadership, Finance, Procurement, and technology vendors, and you will make meaningful contributions to the company's success through operational efficiency, cost optimization, and effective asset governance.
Key Responsibilities (Including, but not limited to):
Hardware Asset Management
- Manage the complete lifecycle of IT hardware assets across all Congruex locations, including procurement, receiving, asset tagging, deployment, inventory management, refresh planning, and secure disposal
- Maintain accurate inventory records for approximately 3,000 endpoints and 350 mobile devices across enterprise locations
- Develop and execute long-term hardware refresh strategies aligned with asset lifecycle, performance, and budget planning
- Establish and maintain enterprise asset tagging standards, inventory audit procedures, and receiving and staging processes
- Coordinate equipment provisioning, redeployment, shipping, and secure end-of-life disposal in accordance with company policies and data destruction standards
Software Asset Management & License Compliance
- Manage the enterprise software asset portfolio, including perpetual, subscription-based, SaaS, concurrent, and enterprise licensing models
- Maintain accurate software entitlement records including contract terms, renewal schedules, ownership, licensing costs, and utilization
- Lead software renewal forecasting and co-term management for enterprise licensing agreements including Microsoft 365, Autodesk, Adobe Creative Cloud, and other SaaS platforms
- Identify software optimization opportunities by reducing unused licenses, eliminating redundant subscriptions, and improving license utilization
- Serve as the primary point of contact for software vendor audits and maintain audit-ready licensing documentation
SaaS & Subscription Governance
- Maintain a complete inventory of enterprise SaaS applications, including approved and shadow IT solutions
- Partner with IT leadership, Finance, and business stakeholders to govern SaaS usage, procurement compliance, and application rationalization
- Forecast SaaS renewal costs and proactively identify renewal risks
- Develop and maintain SaaS onboarding and offboarding processes aligned with user lifecycle management
Procurement & Vendor Management
- Manage the end-to-end IT procurement process including purchase order creation, approvals, receipt reconciliation, and invoice validation in partnership with Finance
- Administer IT purchasing activities through Concur while ensuring accurate coding, approvals, and financial reconciliation
- Manage relationships with hardware, software, and SaaS vendors while serving as the primary IT contact for purchasing and contract-related matters
- Lead onboarding activities for new IT vendors, including security reviews, contract coordination, legal requirements, and system setup
- Maintain the approved IT vendor register, including contract status, pricing, renewal dates, and vendor performance
- Negotiate pricing, contract terms, service level agreements, and enterprise purchasing agreements to maximize value
- Partner with Finance to support IT budget planning, purchasing approvals, and spend forecasting
- Ensure procurement activities comply with Congruex purchasing policies and approval requirements
CMDB Evaluation & Implementation
- Lead the evaluation, selection, implementation, and ongoing administration of a Configuration Management Database (CMDB) solution
- Define Configuration Item (CI) standards, lifecycle states, naming conventions, and required attributes aligned with ITIL best practices
- Establish CMDB data quality standards and maintain data accuracy through reconciliation with procurement systems, discovery tools, and endpoint management platforms
- Integrate CMDB capabilities with ITSM, endpoint management, and Software Asset Management platforms to establish a single source of truth for enterprise IT assets
Tooling & Platform Management
- Serve as the functional owner and subject matter expert for enterprise IT Asset Management platforms, including Tanium, ServiceNow, and Concur
- Lead adoption of ServiceNow IT Asset Management processes, including requirements gathering, workflow configuration, and user enablement
- Continuously optimize ITAM tools, integrations, automation, and reporting capabilities
- Evaluate emerging ITAM technologies and recommend solutions that improve operational maturity
Reporting & Analytics
- Develop dashboards and executive reporting for asset inventory, software compliance, hardware refresh planning, procurement activity, SaaS spending, and CMDB health
- Provide regular reporting to IT leadership and Finance regarding asset lifecycle, renewal forecasts, compliance, and cost optimization initiatives
- Define, monitor, and report key IT Asset Management performance metrics
Team Leadership & Development
- Lead, develop, and mentor a team of IT Asset Analysts and Specialists
- Establish performance expectations, coaching plans, and career development opportunities
- Develop standard operating procedures, documentation, and repeatable asset management processes
- Foster a culture of accountability, operational excellence, and continuous improvement
- Assist with special projects and additional responsibilities within functional scope based on business needs
Required Qualifications:
Education, Licensing, and Certifications
- Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field, or equivalent combination of education and work experience
Experience
- 5+ years of progressive IT Asset Management experience, including management of enterprise hardware and software assets in a distributed, multi-site environment
- Minimum of 2 years of leadership experience managing or leading IT Asset Management teams
- Demonstrated experience managing end-to-end IT procurement, including purchase order management, vendor onboarding, contract administration, and vendor negotiations
- Hands-on experience managing enterprise hardware asset lifecycle processes, including procurement, deployment, inventory management, refresh planning, and secure asset disposition
- Experience managing software licensing across perpetual, subscription-based, SaaS, concurrent, and enterprise licensing models
- Experience managing enterprise software agreements, including Microsoft 365, Autodesk, Adobe Creative Cloud, and similar subscription-based licensing environments
- Experience contributing to or supporting CMDB implementation and Configuration Management initiatives
Skills and Abilities
- Strong verbal, written, and presentation skills with the ability to communicate complex IT Asset Management and procurement information to technical and business stakeholders
- Strong analytical and problem-solving skills with the ability to transform asset and financial data into actionable business recommendations
- Excellent organizational skills with exceptional attention to detail in managing inventory, licensing, procurement records, and contractual documentation
- Ability to manage multiple priorities and deadlines in a fast-paced, evolving environment
- Demonstrated ability to collaborate effectively across IT, Finance, Procurement, and business departments
- Strong customer service mindset with a commitment to supporting internal customers professionally and efficiently
- Ability to lead, mentor, and develop team members while fostering accountability and continuous improvement
Technical Skills
- Hands-on experience with Tanium, ServiceNow, or comparable endpoint discovery and IT Asset Management platforms
- Experience administering ServiceNow IT Asset Management (ITAM) and/or IT Service Management (ITSM) modules
- Experience using Concur or equivalent procurement platforms for purchasing workflows, purchase order management, and financial reconciliation
- Strong understanding of enterprise hardware lifecycle management, including asset tagging, inventory control, staging, deployment, refresh planning, and secure disposal
- Advanced knowledge of software license management across perpetual, subscription, SaaS, concurrent, and enterprise licensing models
- Experience implementing or supporting Configuration Management Database (CMDB) solutions
- Experience with endpoint management platforms such as Microsoft Intune, Microsoft Configuration Manager (SCCM), or Jamf
- Working knowledge of ITIL Asset Management and Configuration Management best practices
- Proficiency with Microsoft Excel, Power BI, or similar reporting and analytics tools
Preferred Qualifications:
- Experience leading a full CMDB implementation from evaluation through production deployment
- Experience supporting or leading a ServiceNow implementation, including requirements gathering, workflow configuration, and user enablement
- Experience with Jira Service Management or comparable IT Service Management platforms
- Experience supporting telecommunications, utilities, construction, or infrastructure organizations
- ITIL Foundation Certification (v3 or v4)
- IAITAM Certified Hardware Asset Management Professional (CHAMP) or Certified Software Asset Manager (CSAM)
Physical Requirements:
- Ability to work onsite in Boulder or Denver, Colorado
- Ability to occasionally lift and transport IT equipment weighing up to 30 lbs.
- Ability to move between office, storage, and staging locations while managing enterprise IT assets
- Ability to travel occasionally to support enterprise IT asset deployments, inventories, audits, or vendor activities as business needs require
- Ability to work extended periods using computers and standard office equipment
Congruex Culture & Benefits:
Congruex's culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust. These values guide how we work with one another and how we interact with our customers.
We are committed to building a workplace where employees feel supported and recognized. We invest in employees through a comprehensive approach, including the benefits below with eligibility on Day 1 of employment:
- Medical, Dental & Vision benefits with 70% paid by the company
- 401(k) with company match up to 4% and immediate vesting
- Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
- 10 company paid holidays (9 standard and 1 floating)
- Company Paid Short-Term and Long-Term Disability coverage
- Company Paid Maternity & Parental Leave options
- Company Paid Basic Life Insurance (with employee paid voluntary options)
- Annual Safety Boot Program of up to $150 per eligible field employee per year
- Safety Points Program for eligible field employees redeemable in the company store
- Free wellness benefits like counseling, financial planning, and more
Additional Employment Information:
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.
