Manages and maintains the connectivity, performance, availability, and security of all city network infrastructure both on-premises and in public cloud environments (principally Microsoft Azure).
Delivers highly available network connectivity solutions for all city facilities and data centers as well as the internet including planning and design.
Responsible for the specification, procurement, service contract management, inventory management, OS/software/firmware management, lifecycle management, and replacement of all network hardware components.
Installs, configures, manages, and monitors all network components to ensure that they perform optimally.
Creates and maintains complete and accurate inventories and documentation of network systems using tables, diagrams, documents, and other suitable methods.
Responsible for the administration of network switching and routing, Wi-Fi controllers and access points, point-to-point wireless systems, and leased circuits.
Responsible for the administration of network firewalls, firewall controllers, ACLs, IPS, AAA, web content filtering, and associated regulatory compliance.
Responsible for the administration of remote access and site-to-site VPN solutions.
Responsible for network management including automation, central monitoring and notification systems, centralized logging systems, metrics and analytics, and configuration management and control systems.
Manages enterprise services including IP address management (IPAM), DHCP, DNS, and RADIUS.
Coordinates the management, operation, and monitoring of the city's data centers to ensure their high availability, reliability, and resiliency.
Responsible for the coordination and administration of electrical power systems supporting network hardware including the administration of uninterruptible power supply (UPS) systems, power distribution components, and collaboration with Facilities staff on provisioning suitable electrical circuits in buildings.
Creates and maintains emergency restoration and disaster recovery plans for the network infrastructure to assure that any component failures or damage are remediated in an orderly and timely manner.
Collaborates with the Chief Information Security Officer (CISO) to ensure secure network operation and compliance with organizational security guidelines and policies. Actively participates in the performance of periodic IT system security audits as well as routine, automated security vulnerability scanning, and diligently remediates detected vulnerabilities.
Collaborates with system administrators, application developers, and database administrators to select innovative, high performing, cost effective, efficient, scalable, and secure public cloud solutions and architectures, particularly with Azure.
Contributes to the migration of suitable on-premises server, storage, network, database, and application systems to IaaS, PaaS, SaaS, and serverless functions in the public cloud (Azure) and ensures their continued integration in a greater hybrid cloud architecture.
Collaborates with IT customers and stakeholders to understand their needs and identify opportunities to provide solutions to those needs.
Collaborates with the Network Architect, the architect of inside and outside physical plant infrastructure, to effectively deliver coordinated network connectivity solutions ensuring performance, high availability, scalability, and longevity.
Provides on-call and tier 2–3 level technical support to customers. Executes communication plans to inform customers about scheduled and unscheduled service outages and any issues affecting IT system performance, service availability, or security.
Creates and maintains standards and procedures for the network environment and related systems. These include best practices for equipment specification, architectures, configurations, protocols, etc.
Identifies requirements and designs appropriate systems solutions to meet business needs.
Contributes to the achievement of established service level agreements.
Complies with all City of Boulder user, application, and network administration security policies.
