Top 16 Help desk analyst Jobs in Boulder Co

Help Desk / IT Support Analyst
dataNet IT —Boulder, CO
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Specialist III - Service Desk
Jefferson County Colorado —Golden, CO
- $32 - $34 an hour
- Online Application
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
10d
Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
IT Systems Administrator II
ADAMS COUNTY COMMUNICATIONS CENTER AUTHORITY —Commerce City, CO
- $92,600 - $138,900 a year
- Full-time
- Background check
- Computer Science
- System design
3d
Senior Network Analyst Support
COMTECH TELECOMMUNICATIONS —Broomfield, CO
- $33.65 - $48.07 an hour
- 8 hour shift
- 5 years
- Pass drug screening
- Mid-level
Quick Apply
9d
Sr. Data Engineer
Octave —Denver, CO
- $142,600 - $176,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- System design
- AD&D insurance
- Paid holidays
Quick Apply
3d
Management and Program Analyst
US Office of Personnel Management —Lakewood, CO
- $52,727 - $82,938 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Research
9d
Technical Documentation Analyst
Brown and Caldwell —Lakewood, CO
- $78,000 - $116,000 a year
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Data Analyst/Data Visualization Specialist – Grants Management – ACF/OGM/OHS West Region
Guardians of Honor LLC —Denver, CO
- Overtime
- System design
- Mid-level
- Office
Quick Apply
Application Analyst II Power Platform and M365
Renewable Energy Systems Limited —Denver, CO
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer Science
- Pass drug screening
- Research
- Paid parental leave
- Health savings account
EPIC Configuration Analyst - Expert
Presbyterian System Services —Denver, CO
- $100,152.00 - $175,718.40 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
6d
Data Management Specialist – Grants Management – ACF/OGM/OHS West Region
Guardians of Honor LLC —Denver, CO
- Overtime
- Customer service
- System design
- Mid-level
Quick Apply
Senior Business Analyst, Technology | Trading Systems
Raymond James Financial, Inc. —Denver, CO
- $75,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- High school
- Mid-level
- Paid holidays
- Health insurance
1d
Software Engineer, New Grad
Palantir Technologies —Denver, CO
- $145,000 - $155,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Java
- Commuter assistance
- Paid parental leave

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Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
May vary based on technical training, certification(s), or degree. Acting as a resource to answer user questions about hardware and software issues.
$27.20 - $36.80 an hour
Help Desk / IT Support Analyst
dataNet IT —Boulder, CO
Preferred: Experience with MDM, Automox, SmartDeploy, FreshService, Trellix, software deployment tools, and basic TCP/IP, DNS, DHCP, VPN, and networking.

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Service Desk Analyst
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
Provide technical support to technology consumers via telephone, email, and in- person, ensuring timely resolution of issues during standard business hours and…
$26.44 - $31.25 an hour
Quick Apply
2d
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
Assist in developing training materials and deliver training sessions for state and county staff and child‑serving providers.
$17 - $21 an hour
Quick Apply

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help desk analyst jobs near boulder co

Help Desk / IT Support Analyst

dataNet IT -
Boulder, CO

Apply Now

Job Details

Full-time

Qualifications

Desktop computer repair
Smartphone (troubleshooting support)
iOS
Microsoft Exchange
Public Cloud
Windows
Internal employee customer service
Email configuration (technical support)
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Azure AD
Desktop administration
Active Directory management

Full Job Description

Location: Boulder, CO — 4949 Pearl East Circle, Suite 100

Schedule: Monday–Friday, 9:00 AM–5:00 PM

Work Arrangement: 100% onsite, 5 days/week

Position Overview

We are seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a biopharmaceutical environment . This role will primarily focus on desktop, application, Microsoft 365, and mobile device support, with some exposure to laboratory and IT infrastructure systems.

Key Responsibilities

Provide desk-side and end-user support for hardware, software, network, VoIP, and mobile devices.
Troubleshoot and support Microsoft 365, Exchange Online, Active Directory, Azure, and Windows environments.
Configure and troubleshoot company-owned iOS/mobile devices and enterprise applications.
Manage incidents and service requests through an ITSM/ticketing system , meeting SLAs.
Support conference room AV equipment, printers, desktop imaging, application deployment, and hardware installations.
Assist with IT projects, application implementations, equipment decommissioning, and process improvements.
Create and maintain IT documentation and knowledge-base materials.
Work with internal IT teams and external vendors to resolve issues and implement solutions.
Provide training and mentoring to end users and new helpdesk technicians.
Participate in an occasional weekend on-call rotation.

Required Qualifications

3+ years of relevant IT/application support experience.
Strong PC/desktop and mobile device support experience.
Strong Microsoft 365 support and troubleshooting skills.
Experience with Active Directory, Azure, Exchange Online, and Windows .
Experience working in a pharmaceutical, biotechnology, healthcare, or other regulated environment strongly preferred.
Excellent troubleshooting, communication, customer service, and problem-solving skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred: Experience with MDM, Automox, SmartDeploy, FreshService, Trellix, software deployment tools, and basic TCP/IP, DNS, DHCP, VPN, and networking

Apply Now

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help desk analyst jobs in boulder co

Help Desk / IT Support Analyst

IT Support Specialist III - Service Desk

Help Desk Technician (TS/Q Clearance Required)

IT Systems Administrator II

Senior Network Analyst Support

Sr. Data Engineer

Management and Program Analyst

Technical Documentation Analyst

Data Analyst/Data Visualization Specialist – Grants Management – ACF/OGM/OHS West Region

Application Analyst II Power Platform and M365

EPIC Configuration Analyst - Expert

Data Management Specialist – Grants Management – ACF/OGM/OHS West Region

Senior Business Analyst, Technology | Trading Systems

Software Engineer, New Grad

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