Top 49 It service desk Jobs in Boulder Co

Sr. Engineer
Mytech Partners —Denver, CO
- $70,000 - $90,000 a year
- 8 hour shift
- Azure
- 5 years
- Windows
- Profit sharing
- Health savings account
Quick Apply
IT Help Desk Technician
Elite Recruiting & Consulting Services —Longmont, CO
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Help Desk Support
Brundage Bone Concrete Pumping —Thornton, CO
- From $72,800 a year
- Full-time
- Office
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
Quick Apply
6d
IT Support Technician II
Riot Platforms —Denver, CO
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
12d
IT Specialist – Service Desk Support and Systems Administrator
Lynker Corporation —Boulder, CO
- $75,000 - $89,000 a year
- Full-time
- Google Workspace
- Computer Science
- Research
- Paid holidays
- Disability insurance
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
Help Desk / IT Support Analyst
dataNet IT —Boulder, CO
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Service Desk Specialist
Talon.One —Denver, CO
- $60,000 - $65,000 a year
- Part-time
- Remote
- English
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
4d
Service Desk L1
Sharp Solutions Inc —Denver, CO
- $43,000 - $45,000 a year
- Urgently hiring
- Office
- Windows
- Analysis skills
Quick Apply
7d
IT Support Specialist 1
Kratos Industries LLC —Arvada, CO
- $70,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician I
IMA Financial Group —Denver, CO
- $40,700 - $55,000 a year
- Mid-level
- Analysis skills
- Travel
- Health savings account
- AD&D insurance
Quick Apply
5d
Help Desk Specialist
Fortidia US —Lakewood, CO
- $25 an hour
- Full-time
- Hybrid work
- English
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Service Desk Lead
Bloom Healthcare —Lakewood, CO
- $75,000 - $100,000 a year
- Full-time
- Computer Science
- 5 years
- HIPAA
Quick Apply
Level 2 Service Desk Specialist
NexCore Group —Denver, CO
- $60,000 - $70,000 a year
- On call
- Computer Science
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
5d
Junior IT Specialist
MISSION YOGURT INC —Westminster, CO
- $25 - $28 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Health savings account
Quick Apply
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
IT Service Desk Specialist
Talon.One GmbH —Denver, CO
- $60,000 - $65,000 a year
- Part-time
- English
- Mid-level
- Windows
- Disability insurance
- Health insurance
4d
Computer Technician
NIMBUS IMPORTS INC —Denver, CO
- From $25 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Flexible schedule
Quick Apply
IT Support Technician - CO
PTA Plastics —Niwot, CO
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT / Desktop Services Specialist
DCCA —Broomfield, CO
- $74,000 - $236,000 a year
- Computer science
- Computer Science
- Ability to walk for extended periods
- Disability insurance
- Health insurance

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Sr. Engineer

Mytech Partners -
Denver, CO

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Profit sharing
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Azure
IT user and group management
Wireless networking
GPO
Technical documentation
Microsoft Exchange
Public Cloud
Windows
Hyper-V
SQL
VLAN
Cisco routers/switches implementation
Cloud service support
Desktop (troubleshooting support)
Server virtualization
Technical writing
SAN
VPN management
Network infrastructure management
Desktop administration
Network Address Translation (NAT)
Stakeholder relationship building
Database software proficiency

Full Job Description

Description

The Service Desk Engineer III staff provide our clients with expert level support for complex problems. By providing fast, efficient, and effective resolution to our client’s complex issues and requests, we ensure clients stay productive and receive maximum value from their IT investments. This role also mentors lower-level technical staff to increase their ability to autonomously handle advanced support.

Key Responsibilities

Provide great customer service and communicate clearly with non-technical and technical users and staff.
Follow support process and guidelines as designed.
Provide support for user problems relating to hardware, software applications, and network issues within a tier 3 perspective.
Log, diagnose, repair, and relay reported problems to the end user, client, or department.
Diagnose and resolve advanced problems and issues.
Review client environments and recommend solutions to Sales Engineering and Sales Staff – Client Evaluation & Onboarding
Acquire new technical skills.

Experience

Required

Minimum 5 years of experience supporting and implementing network infrastructure. Strong technical knowledge and understanding of SMB infrastructure and equipment.

Required Proficiencies: Modern Windows Desktop and Server platforms, Active Directory, Group Policy, Advanced Networking (HP and Cisco Switch Configurations, VLAN, VPN, NAT, Routing, Wireless), Exchange, SQL, StorageCraft, SAN, Citrix, VMware, Hyper-V, O365, Azure, and other MS Cloud and Hosted Solutions

Preferred

Utilize proper troubleshooting methodology and the OSI model to fix client issues
You will be an escalation point for your team’s more difficult technical issues, as well as an escalation point for during and after-hours emergency support issues
Ability to concisely document systems, processes, issues, and resolutions; professional writing skills required
Excellent interpersonal, communication, and documentation skills
Proven history of mentoring and training of a technical team (Tier 1 and Tier II team members)
Effective facilitation of client technical resolution plan
Strong problem solving and critical thinking abilities
Ability to successfully and effectively work independently and within a team structure
Self-motivated and responsive to management and clients
Strong organizational skills and attention to detail
Experience working with time tracking/ticketing software
Complete prospective client technical evaluations and execute deep dive discoveries for new clients during onboarding
Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
Exceptional ability to develop productive and positive relationships with customers and colleagues
Professional certifications based on Mytech training standards: MCSA, MCSE, CCENT, CCNA, CCNP, VCP-DCV

Benefits

Mytech offers a comprehensive benefits package which includes:

12 days of accrued vacation in your first year
6 days Sick time
8 hours of volunteer time
Medical, Dental, and Vision fully covered options for employee coverage
Company paid Life, STD, and LTD
Professional Development Plan
401k with company match
Profit Sharing

About Mytech Partners

Mytech Partners is a technology, consulting and service company that designs, implements and manage networks for small to medium size business. Mytech solutions are designed to deliver enterprise class technology to our customers. Our solutions are primarily deployed in small to medium size businesses that have single or multiple locations with less than 250 computers at each location.

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it service desk jobs in boulder co

Sr. Engineer

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IT Support Technician II

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Help Desk Technician

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Service Desk L1

IT Support Specialist 1

IT Help Desk Technician I

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Level 2 Service Desk Specialist

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Computer Technician

IT Support Technician - CO

IT / Desktop Services Specialist

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