Top 5 Noc technician Jobs in Boulder Co

NOC Technician 2
Intrado —Longmont, CO
- From $31.25 an hour
- Call employer
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Disability insurance
3d
NOC Technician 2
Intrado Life & Safety, Inc. —Longmont, CO
- From $31.25 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Disability insurance
3d
Help Desk Technician
Software Technology Inc —Golden, CO
- 8 hour shift
- Background check
- Office
- Windows
Quick Apply
A48-Help Desk Technician 48
FHR —Golden, CO
- Background check
- Windows
- Reliable transportation
Quick Apply
Operations Technician III - Tempe, AZ, Denver, CO
Lumen Technologies —Denver, CO
- $64,668 - $90,500 a year
- Background check
- 5 years
- Engineering
4d

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NOC Technician 2
Intrado Life & Safety, Inc. —Longmont, CO
This includes tiered technical support and trouble isolation for a wide range of company products and services such as voice and data platforms, basic hardware,…
From $31.25 an hour
3d
NOC Technician 2
Intrado —Longmont, CO
This includes tiered technical support and trouble isolation for a wide range of company products and services such as voice and data platforms, basic hardware,…
From $31.25 an hour
3d

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NOC Technician 2

Intrado -
Longmont, CO

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Job Details

From $31.25 an hour
3 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Pet insurance

Qualifications

Windows
High school diploma or GED
BGP
Network routing
VPN management

Full Job Description

About Us

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.

Responsibilities/Qualifications

Responsible for providing monitoring, triage, and repair of both voice and data applications in a 24/7 Network Operations Center (NOC). This includes tiered technical support and trouble isolation for a wide range of company products and services such as voice and data platforms, basic hardware, software, network connectivity, and peripherals. Ensures adherence to established departmental and corporate and governmental policies and procedures.

Monitors, troubleshoots, and resolves issues affecting customer-facing production systems, including network devices, voice platforms, and network connectivity. Provides corrective actions for network problems and ensures reliable connectivity to Public Safety Answering Points (PSAPs). Maintains operational integrity and service continuity across all supported platforms.

Key Responsibilities:

Monitoring and troubleshooting of voice platform and network devices
Isolate and repair basic routing, translations, and circuit related issues on VoIP, SIP and IP based networks
Coordinate emergency traffic reroutes to mitigate call failures
Responding to network alarms with corrective actions
Partnering with both internal and external parties to resolve ticket issues
Willingness to work a 4x10 shift and cover others shifts as needed
Other duties as assigned

Education:

High school diploma required, however an Associate's Degree with an emphasis in Computer Science, MIS, Telecommunications, Networking, or a related field preferred
SIP training, CCNA and A+ CompTIA certifications highly preferred.

Experience and Technical Skills:

Minimum one (1) year of experience with:
- Command Line Operating Systems
- BGP, routing protocols, and VPN tunnels
- Unix, Windows Operating Systems, SecureCRT or other Node Managers
Preferred knowledge includes:
- CODEC technologies (e.g., G711, G729)
- Datacenter and Cisco networking
- Application Service Provider (ASP) environments
- SONUS troubleshooting experience
- Programming languages
- 2+ years of experience in technical support, telephony, Network Operations Center, or a similar work environment required
- General understanding of the OSI model
- Ability to navigate Cisco CLI
- Signaling protocols (e.g., ISDN, SS7, SIP, CAS)
- CDR and call trace experience
- Circuit or soft-switch administration, maintenance, or provisioning
- TCP/IP, IP networks, VoIP, and call routing in WAN/LAN environments
- PC/server and network hardware
- Windows-based platforms
- Unix systems
- DNS Administration, SSH, NFS, Apache
Ability to work out of our Longmont, CO Office
Shift: Sunday - Wednesday night shift 8pm to 6:30am

Total Rewards

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond – paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing!

The starting salary is anticipated to start around $31.25 an hour and will be commensurate with experience. The role will be eligible for an additional percentage for night shift work.

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.

Apply Now

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noc technician jobs in boulder co

NOC Technician 2

NOC Technician 2

Help Desk Technician

A48-Help Desk Technician 48

Operations Technician III - Tempe, AZ, Denver, CO

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