Top 5683 Client services Jobs in Bountiful, Ut

Client Success Manager
Nexus IT Inc —Salt Lake City, UT
- $80,000 - $104,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
3d
Member Service Representative
SoFi —Cottonwood Heights, UT
- $20 an hour
- Call employer
- Background check
- Computer literacy
- Office
Patient Scheduling Call Center Agent - PART TIME
St. Mark's Hospital —Salt Lake City, UT
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Remote Admissions Coordinator
White Dove Detox —Layton, UT
- Part-time
- Hybrid work
- Entry level
Quick Apply
6d
Client Service Representative
GoodVets —West Point, UT
- $16 - $201 an hour
- Weekends as needed
- Windows
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9d
Full Time Receptionist
Bement & Company —Bountiful, UT
- From $20 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Caseworker Specialist II
State of Utah —Salt Lake City, UT
- $23.86 - $40.00 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
9d
Client Success Representative (Remote)
Demand.com —Salt Lake City, UT
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Help Desk Agent
University of Utah Health —Salt Lake City, UT
- 8 hour shift
- Bilingual
- Computer Science
- Pass drug screening
- Retirement plan
2d
Patient Service Representative
Intermountain Healthcare —Salt Lake City, UT
- $18.31 - $23.80 an hour
- Weekends as needed
- Word processing
- Computer literacy
- High school diploma or GED
Float Patient Service Representative (PSR)
Intermountain Healthcare —Taylorsville, UT
- $18.31 - $23.80 an hour
- Full-time
- Hybrid work
- Hospital
- Word processing
- Computer literacy
3d
Administrative Assistant Senior Representative- Cigna Healthcare -Hybrid
The Cigna Group —Sandy, UT
- Online Application
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Mid-level
Client Service Associate
Rho —Salt Lake City, UT
- $58,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Paid time off
11d
Appointment Setter
squareloops —Salt Lake City, UT
- $25.16 - $30.30 an hour
- Full-time
- Remote
- Microsoft Excel
- Writing skills
- Organizational skills
Quick Apply
4d
Talent Acquisition Specialist I
Kyo —Salt Lake City, UT
- $58,000 - $70,000 a year
- Weekends as needed
- Remote
- Children
- Organizational skills
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
5d
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Salt Lake City, UT
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Personal Care Worker- Blanding
ROCKY MOUNTAIN PERSONAL CARE - NEVADA LLC —Woods Cross, UT
- $20 - $25 an hour
- Full-time
- Reliable transportation
- CNA
- Communication skills
- COVID-19 protective measures
Quick Apply
10d
Food Services Associate EVENINGS
Lakeview Hospital —Bountiful, UT
- Full-time
- Background check
- Pass drug screening
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Medicaid Eligibility Advocate
Ogden Regional Medical Center —Ogden, UT
- Full-time
- No experience needed
- Reliable transportation
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Eligibility Coordinator (Murray, UT)
BeneSys, Inc. —Murray, UT
- $24.00 - $25.50 an hour
- Full-time
- Microsoft Outlook
- Office
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
10d

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Client Success Manager

Nexus IT Inc -
Salt Lake City, UT

Apply Now

Job Details

Full-time
$80,000 - $104,000 a year
3 days ago

Qualifications

Managing customer accounts
Project management experience in technology
Software administration
IT strategy formulation (System development task)
Technology management
Cybersecurity

Full Job Description

Description:

Position: Client Success Manager

Location: Salt Lake City, UT

Department: Client Success Team

Reports To: Front Line Service POD Team Lead (TL)

Salary/Pay: $80K - $104K / Year - Commensurate with experience and education

FLSA Status: Full-Time, Exempt

About the Company

Founded in 1998, Nexus IT has evolved into a premier provider of Managed IT, Cybersecurity, and Cloud Services. We are a purpose-driven organization that prioritizes people, relationships, and results. Our Mission, Vision, and Values shape our culture and influence every client interaction.

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ensuring that as we scale, our clients continue to receive exceptional service, strategic guidance, and reliable technology outcomes.

Purpose of the Role:

The Client Success Manager (CSM) ensures that clients achieve exceptional outcomes and have positive experiences with Nexus IT. The CSM is responsible for managing client relationships, ensuring the timely resolution of technical issues, and aligning their technology with business goals. Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their environments remain secure.

How You Create Value:

You create value by building strong client relationships, ensuring satisfaction, and aligning client technology strategies with their business needs. Through proactive issue resolution and strategic IT planning, you ensure clients maximize their IT investments while keeping their environments secure and future-ready.

Essential Duties and Responsibilities:

Serve as the primary subject matter expert (SME) on assigned client accounts, ensuring a high level of client satisfaction and retention.
Collaborate with internal teams (Service Desk, Escalations, NOC) to ensure client environments are well maintained and issues are resolved efficiently.
Maintain high-quality documentation for client environments, including device setups, software updates, policy changes, and compliance records.
Develop and maintain IT roadmaps for clients, ensuring their environments remain secure, up to date, and aligned with business objectives.
Proactively monitor and track technical KPIs and other key service performance metrics. Use findings to drive improvements in service delivery and report key insights to leadership.
Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics.
Collaborate with account managers to ensure alignment of technical services with client needs and identify opportunities for potential service improvements or upgrades.
Drive client retention within your assigned book of accounts through a proactive TBR/roadmap cadence, timely escalation resolution, and consistent CSAT performance.

Working Conditions:

Professional office environment with opportunities for remote work.
Occasional on-site visits to client locations may be required.
Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed or required.

Requirements:

Experience and Education:

5+ years of experience in IT account management, client success, or managing IT services/technology solutions, preferably within an MSP environment.
Business/delivery-oriented credentials preferred, such as ITIL Foundation, PMP, CAPM, or CompTIA Project+. Technical certifications (A+, Server+, Network+, Security+, Linux+) are a plus but not required.
Familiarity with M365 administration, cybersecurity practices, and IT strategy development.
Bachelor’s degree in IT, Business, or a related field preferred but not required.
Excellent communication, interpersonal, and project management skills.

Apply Now

Refine Your Search

client services jobs in bountiful, ut

Client Success Manager

Member Service Representative

Patient Scheduling Call Center Agent - PART TIME

Remote Admissions Coordinator

Client Service Representative

Full Time Receptionist

Caseworker Specialist II

Client Success Representative (Remote)

Help Desk Agent

Patient Service Representative

Float Patient Service Representative (PSR)

Administrative Assistant Senior Representative- Cigna Healthcare -Hybrid

Client Service Associate

Appointment Setter

Talent Acquisition Specialist I

Help Desk Support (Remote)

Personal Care Worker- Blanding

Food Services Associate EVENINGS

Medicaid Eligibility Advocate

Eligibility Coordinator (Murray, UT)

I want to receive the latest job alert for client services in bountiful, ut

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