Top 60 Helpdesk technician Jobs in Bountiful, Ut

Help Desk Technician
Integrity Marketing Group —Farmington, UT
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
Helpdesk Tech
Cricut —South Jordan, UT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Windows
- Health insurance
- Dental insurance
Quick Apply
Onsite IT/EMR Technician
Granger Medical —Taylorsville, UT
- From $28 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
IT Helpdesk Technician I
REH Company —Salt Lake City, UT
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
4d
IT Field Support Technician
LifeStance Health —Murray, UT
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Service Desk Technician
Pure Infusion —Sandy, UT
- Full-time
- Hybrid work
- Computer Science
- Computer literacy
- Windows
- Dental insurance
- Paid time off
Quick Apply
3d
Airport Network Support Administrator I
SALT LAKE CITY CORP —Salt Lake City, UT
- $31.07 - $34.53 an hour
- Weekends as needed
- Computer Science
- 1 year
- Associate's degree
- Paid parental leave
- Health insurance
2d
PC Network Support Technician 2/3 - 19320 - Utah
Northrop Grumman —Roy, UT
- $44,400 - $87,900 a year
- Overtime
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
8d
IT Technician
Kenworth Sales CO —Salt Lake City, UT
- $26.50 - $28.80 an hour
- Weekends as needed
- Dealership
- Pass drug screening
- English
- Paid holidays
- Disability insurance
Quick Apply
9d
Sales / Service / Technician
Apex Clean Air —South Salt Lake, UT
- $68,000 - $117,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Paid training
- Health insurance
Quick Apply
PC Network Support Technician 2/3 - 19321 - Roy Utah
Northrop Grumman —Roy, UT
- $44,400 - $87,900 a year
- Overtime
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
8d
Clinical Application Support Technician - Woods Cross
ROCKY MOUNTAIN CARE GROUP —Bountiful, UT
- $16 - $22 an hour
- Part-time
- Background check
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician II
MarketStar —Ogden, UT
- $19.23 - $22.00 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Help Desk III
AutoSavvy —Woods Cross, UT
- Full-time
- Background check
- Computer science
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
11d
IT Support Technician
Fidelity TalentSource —Salt Lake City, UT
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
ATM Coordinator (IT Technician)
Zions Bancorporation —Midvale, UT
- Clean driving record
- Research
- Office
- Profit sharing
- Paid training
5h
Sr. Help Desk Technician
ID Logistics —West Jordan, UT
- $65,000 - $73,000 a year
- Night shift
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Locksmith
University of Utah —Salt Lake City, UT
- $20 - $40 an hour
- Full-time
- Pass drug screening
- System design
- Mid-level
- Retirement plan
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Layton, UT
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Homewood Suites Salt Lake City Downtown - Maintenance Technician
Aimbridge Hospitality —Salt Lake City, UT
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance

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Help Desk Technician

Integrity Marketing Group -
Farmington, UT

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Knowledge management
Content creation for technical audiences
Microsoft Outlook
In-person customer service
Windows
Communication platforms
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Collaborative technology platforms
Microsoft Teams
SharePoint
macOS
Customer support
Identity and access management (IAM) solutions
Desktop administration
Developing technical user guides
Ticketing system technical support

Full Job Description

Job Summary
This is an in-person, office-based Tier 2 Help Desk position that provides hands-on, local support for onsite employees and conference room technology while also supporting Integrity’s Shared Services Tier 2. This role serves as an escalation point for Tier 1, resolves more complex technical issues across the organization, and partners closely with end users, Tier 1 technicians, and senior IT teams to deliver reliable, high-quality support while contributing to process improvement and knowledge sharing.

Responsibilities

Provide support for end-user hardware, software, and application issues, including escalations from Tier 1, through both onsite (desk-side/walk-up) and remote channels.
Provide local office IT support, including deskside assistance, hardware swaps, new-hire setup, and coordination of onsite incidents that require physical presence.
Diagnose and resolve moderately complex to complex workstation, operating system, and peripheral issues.
Participate in the Shared Services Tier 2 support model by monitoring and working tickets across the enterprise queue, meeting service levels, and partnering with other Tier 2 team members for coverage.
Serve as a technical resource and mentor to Tier 1 Support team.
Manage user accounts, permissions, and access within Active Directory and Microsoft 365.
Configure, deploy, and troubleshoot laptops, phones, printers, and mobile devices.
Support audio/video, conference room technology, and collaboration tools.
Create and maintain technical documentation, troubleshooting guides, and knowledge base articles.

Position Requirements (Knowledge, Skills, and Abilities)

Skilled in troubleshooting Windows and macOS operating systems in an enterprise environment.
Skilled in supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Ability to diagnose and resolve hardware, software, and user issues independently.
Ability to communicate technical concepts clearly to non-technical users.
Knowledge of Active Directory and O365 management.
Experienced in documenting technical processes and resolutions.
Ability to prioritize and manage multiple issues in a fast-paced, customer-focused support environment.

Experience

3–5 years of experience in a customer-facing IT support or help desk role.
Experience supporting a mix of onsite and remote employees in a corporate or enterprise environment.
Demonstrated experience troubleshooting and resolving hardware, software, and application issues across diverse user populations.
Experience working with ticketing systems, remote support tools, and endpoint management solutions.
Experience supporting executive or VIP users in a high-priority support environment is a plus.

Education

Bachelor’s degree in Computer Science, Information Systems, or a related field preferred, or equivalent practical experience.

Licensing and/or Certification

No required certifications.
IT certifications such as CompTIA A+, Network+, Microsoft, or equivalent are preferred.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Quick Apply

Refine Your Search

helpdesk technician jobs in bountiful, ut

Help Desk Technician

Helpdesk Tech

Onsite IT/EMR Technician

IT Helpdesk Technician I

IT Field Support Technician

Service Desk Technician

Airport Network Support Administrator I

PC Network Support Technician 2/3 - 19320 - Utah

IT Technician

Sales / Service / Technician

PC Network Support Technician 2/3 - 19321 - Roy Utah

Clinical Application Support Technician - Woods Cross

Help Desk Technician II

Help Desk III

IT Support Technician

ATM Coordinator (IT Technician)

Sr. Help Desk Technician

Locksmith

Now Hiring IT and Telecom Field Technicians

Homewood Suites Salt Lake City Downtown - Maintenance Technician

I want to receive the latest job alert for helpdesk technician in bountiful, ut

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