Top 41 Patient representative Jobs in Bourne, Ma

Patient Services Representative - Front Desk - North Falmouth, MA
Dermatology of Cape Cod —North Falmouth, MA
- $22 - $25 an hour
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
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Patient Care Representative
Cape Cod Healthcare —Bourne, MA
- $20.60 - $23.75 an hour
- Full-time
- English
- Clinic experience
- High school diploma or GED
1d
Patient Access Representative
Southcoast Health System, Inc. —Wareham, MA
- $17.86 - $28.76 an hour
- Part-time
- Surgery
- Computer literacy
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
2d
Patient Access Representative
COMMUNITY HEALTH CENTER OF CAPE COD —Bourne, MA
- Dental office
- Customer service
- Medical office experience
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Patient Engagement Representative
COMMUNITY HEALTH CENTER OF CAPE COD —Bourne, MA
- $23 - $25 an hour
- Hybrid work
- Mid-level
- In-person
- 2 years
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Patient Check-In Representative
Optum —Bourne, MA
- $16.15 - $28.80 an hour
- Full-time
- Hospitality
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Customer Success Representative
Reliable Respiratory —Dartmouth, MA
- $30 an hour
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
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9d
Patient Services Representative
Cape Cod Orthopedics and Sports Medicine —Sandwich, MA
- $20.00 - $22.50 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
- Paid holidays
- 401(k)
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PATIENT ACCESS REPRESENTATIVE- Emergency Dept Evenings
Beth Israel Lahey Health —Plymouth, MA
- $18.81 - $33.00 an hour
- Part-time
- High school diploma or GED
- ER
- Typing
Patient Registration Float
GREATER NEW BEDFORD COMMUNITY HEALTH CENTER —New Bedford, MA
- $20.00 - $24.46 an hour
- Weekends as needed
- Spanish
- Patient monitoring
- Microsoft Office
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2d
Patient Access Intake Representative
Southcoast Health System, Inc. —Wareham, MA
- $18.40 - $28.65 an hour
- Part-time
- Microsoft Excel
- Hospital
- Mid-level
- 403(b) matching
- Tuition reimbursement
Patient Care Representative
42 North Dental —Plymouth, MA
- Dental office
- HIPAA
- Entry level
Quick Apply
10d
Patient Care Representative (Falmouth)
Cape Cod Healthcare —Falmouth, MA
- $20.60 - $23.75 an hour
- Full-time
- English
- Clinic experience
- High school diploma or GED
Patient Records Clerk
Gosnold —Wareham, MA
- $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- 403(b) matching
- Paid holidays
Quick Apply
2d
Patient Accts Representative
Southcoast Health System, Inc. —Fairhaven, MA
- $17.22 - $28.56 an hour
- Full-time
- Hybrid work
- Word processing
- Mid-level
- Office
- 403(b) matching
- Tuition reimbursement
Patient Records Clerk (40HRS)
Gosnold —Pocasset, MA
- $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- 403(b) matching
- Paid holidays
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Admissions Coordinator (3p-11p/40hrs)
Gosnold —Pocasset, MA
- $20 an hour
- Full-time
- Addiction Medicine
- Computer literacy
- Residential
- 403(b) matching
- Paid holidays
Quick Apply
1d
Emergency Department Coordinator 24h/Nights
Beth Israel Lahey Health —Plymouth, MA
- $18.81 - $33.00 an hour
- Part-time
- High school diploma or GED
- ER
- Medical terminology
Patient Service Representative
Eye Health Vision —Fairhaven, MA
- $17.75 - $19.50 an hour
- High school diploma or GED
- Continuous improvement
- Driving
Quick Apply
8d
MG Patient Access Representative
Brown University Health —North Dartmouth, MA
- $18.13 - $29.90 an hour
- 8 hour shift
- Bilingual
- High school diploma or GED
- Clinic

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Patient Services Representative - Front Desk - North Falmouth, MA

Dermatology of Cape Cod -
North Falmouth, MA

Quick Apply

Job Details

$22 - $25 an hour

Qualifications

In-person patient registration
Record keeping
Medical chart preparation
Patient question and concern management
Maintaining an organized workspace
Operations coordination
Greeting customers
Patient complaint handling
Assisting medical staff
Incident Escalation
Phone call screening
Medical scheduling
High school diploma or GED
Healthcare referral management
Documentation tools
Customer engagement
Desktop applications
Productivity software
Phone triage
Clean workspace maintenance
Managing patient records
Care coordination
Escalation handling
Entry level
File organization

Full Job Description

Position Summary:

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Pay and Hours:

Pay range is $22 - $25 hourly. Hours are Monday - Thursday - 7:30 am - 4:30 PM and Fridays 7:30 AM - 12:00 PM

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.
Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.
Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness.
Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors.
Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction.
Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.
Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible.
Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration.
Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations.

Knowledge, Skills, & Abilities:

High school diploma or equivalent.
0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
Proficient in collecting patient payments at the time of service.
Skilled in navigating multiple computer systems simultaneously.
Competent in Microsoft Office applications.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

Physical Requirements:
- Occasionally required to stand, walk, and sit for extended periods.
- Use hands to handle objects, tools, or controls; reach with hands and arms.
- Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
- Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

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Refine Your Search

patient representative jobs in bourne, ma

Patient Services Representative - Front Desk - North Falmouth, MA

Patient Care Representative

Patient Access Representative

Patient Access Representative

Patient Engagement Representative

Patient Check-In Representative

Customer Success Representative

Patient Services Representative

PATIENT ACCESS REPRESENTATIVE- Emergency Dept Evenings

Patient Registration Float

Patient Access Intake Representative

Patient Care Representative

Patient Care Representative (Falmouth)

Patient Records Clerk

Patient Accts Representative

Patient Records Clerk (40HRS)

Admissions Coordinator (3p-11p/40hrs)

Emergency Department Coordinator 24h/Nights

Patient Service Representative

MG Patient Access Representative

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