Top 1 Appointment scheduler Jobs in Bowling Green, Ky

Physician Scheduler
Med Center Health —Bowling Green, KY
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED

Discover related jobs

Based on your search for appointment scheduler jobs.

Remote Customer Care Opportunities
1-800-Flowers.com —Bowling Green, KY
Assisting customers through inbound and outbound phone calls, email, and other communication channels. Listening to customer needs, answering questions,…
$15.25 an hour
Customer Service Representative
Spartan Logistics —Bowling Green, KY
Proficiency in data entry and excellent computer skills. Spartan Logistics is seeking a Customer Service Representative to join our dynamic team in Bowling…
From $22 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Medical Scheduler I
Ohio Gastro —Columbus, OH
Answer/screen/triage incoming phone calls in a timely and courteous manner. Understands insurance protocols for scheduling and pre-certification.
Quick Apply
Hospital Medical Scheduler
Ohio Gastro —Columbus, OH
Answer/screen/triage incoming phone calls in a timely and courteous manner. Understands insurance protocols for scheduling and pre-certification.
Quick Apply
1d

Show more jobs in cities nearby

I want to receive the latest job alert for appointment scheduler in bowling green, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

appointment scheduler jobs near bowling green, ky

Scheduler jobs in Bowling Green, KY

Scheduler jobs in St. Louis, MO

Medical Scheduler jobs in Saint Paul, MN

Project Scheduler jobs in Washington, DC

Physician Scheduler jobs in Remote

Scheduler jobs in Oklahoma City, OK

Physician Scheduler

Med Center Health -
Bowling Green, KY

Apply Now

Job Details

Full-time

Qualifications

Desktop applications
Computer skills
Productivity software
Clinical confidentiality policies

Full Job Description

This opportunity is part of the NEW Med Center Health Contact Center. Med Center Health is launching a centralized Contact Center that will serve as a single point of contact for patient scheduling, insurance authorization, and financial clearance services. This innovative approach will simplify the patient journey, improve access to care, and enhance the overall patient experience.

Position Summary

The Physician Scheduler is responsible for scheduling patient appointments for physician practices and ambulatory services across Med Center Health. This position serves as a primary point of contact for patients seeking access to care and is responsible for accurately scheduling appointments, maintaining demographic and insurance information, and providing exceptional customer service. The Physician Scheduler follow established scheduling protocols, provides appointment related information to patients, and works collaboratively with providers, practice staff, and patients to facilitate efficient access to services.

Minimum Qualifications

Experience in healthcare scheduling, patient access, customer service, contact center operations, or a related field preferred.
High School Diploma or GED preferred.
Knowledge of healthcare scheduling practices preferred.
Knowledge of medical terminology preferred.
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to maintain confidentiality and professionalism.
Proficiency with computer systems and standard office software applications.
Experience with Epic or similar electronic health record systems preferred.

Key Responsibilities

Schedules, reschedules, and cancels patient appointments for physician practices and ambulatory services in accordance with established scheduling guidelines.
Responds to inbound calls, outbound calls, electronic requests, and other scheduling inquiries in a professional, courteous, and timely manner.
Accurately enters, verifies, and updates patient demographic, insurance, contact, and registration information.
Utilizes scheduling protocols, provider templates, appointment types, and access standards to ensure appropriate appointment placement and provider utilization.
Provides patients with appointment dates, times, locations, preparation instructions, referral requirements, and other relevant information.
Coordinates scheduling activities with physician practices, clinical departments, providers, and other internal stakeholders to support timely patient access.
Identifies scheduling barriers, patient access concerns, template issues, or urgent appointment needs and escalates them to the appropriate supervisor or department contact.
Maintains accurate documentation of scheduling activity, patient communications, appointment changes, and related information within scheduling and electronic health record systems.
Supports call center service expectations by meeting established standards for call handling, productivity, accuracy, professionalism, and customer service.
Assists patients with general scheduling questions and directs inquiries to the appropriate department or resource when needed.
Protects patient confidentiality and follows organizational policies, patient privacy requirements, and established scheduling procedures.
Supports organizational goals related to patient access, scheduling accuracy, provider template utilization, customer service, and patient satisfaction.

Location: Med Center Health · CHC Financial Clearance
Schedule: Full Time, Day Shift

Apply Now

Refine Your Search

appointment scheduler jobs in bowling green, ky

Physician Scheduler

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for appointment scheduler in bowling green, ky

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected