Location: Bowling Green, KY
Category: Staff
Job Type: Full-time
Posted On: Wed Jul 1 2026
Job Description:
Primary Duties and Responsibilities
The following duties are customary for this position, but are not be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs.
- Supports the Specialist, Continuing and Professional Development in advancing CPD by developing, marketing, and administering non-credit programs
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Oversees the registration process for all CPD courses and programs
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Maintains the CPD registration software and integrity of the CPD data supported by comprehensive training, works to understand how CPD can maximize use of the software, and works with IT to keep software updated and supported.
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Assists CPD leadership with project management pertaining to CPD courses and programs by monitoring project budgets, preparing reports and summaries for various programs and events
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Responsible for managing training projects including scheduling of trainers and material preparation
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Oversees the preparation of transmittals, handling of cash, and processing credit cards as part of fee collection process for CPD
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Supports the development, implementation and coordination of CPD course/program marketing plans and marketing initiatives using project management software
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Supervises room reservations and catering for training professional development, and personal enrichment programs
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Delivers excellent customer service to internal and external clients
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Maintains periodic updates to the CPD Websites & social media accounts
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Represents WKU and CPD within the University and in the community to develop positive working relationships
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Develop and maintain a positive working relationship with customers of all ages and backgrounds
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Works with Academic Program Marketing to develop and implement marketing plans to promote non-credit program offerings
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Provide direction and assist in managing student workers
Knowledge and Skills Considered for Success
- Strong verbal, written, and computer-mediated communication skills
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Proficient in Microsoft office and data management software
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Strong planning and organizational skills
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Knowledge of resources of the campus and surrounding community
Physical and Mental Abilities Required
- Ability to work a flexible schedule including occasional nights and weekends. Travel on occasion
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Valid drivers' license
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Involves sitting for long periods of time and extensive computer usage
Job Requirements:
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Bachelor's degree
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Minimum two years of experience in creating, managing, noncredit programming or training with external partners that might include education institutions, associations, K-12 schools or community organizations
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Ability to work a flexible schedule including occasional nights and weekends. Travel on occasion
Additional Information:
Hourly Range: $17.44 - $19.60
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, may contact the Office of Institutional Equity at 270-745-5121 for assistance. To report concerns related to WKU's Discrimination and Harassment Policy, No. 0.2040 and/or WKU's Sex and Gender-Based Discrimination, Harassment, and Retaliation Policy, No. 0.2070, please complete the Discrimination, Harassment, and Retaliation Reporting Form. Additional information regarding Title IX, including contact information for the Title IX Coordinator and reporting options, is available on WKU's Title IX website.
Information concerning educational programs offered by WKU are provided at: https://www.wku.edu/academics/
For information related to job postings, application status, or the hiring process, please email [email protected].
