Description:
At Kapnick Insurance, we believe exceptional workplace experiences create stronger teams, better collaboration, and lasting client relationships. We’re looking for a highly organized, proactive, and people-focused leader to help shape the day-to-day experience across our offices while serving as a trusted partner to executive leadership.
This is more than an administrative role — it’s an opportunity to build and elevate a workplace services function that impacts employees, clients, and visitors every day.
As the Workplace & Executive Services Manager, you’ll lead workplace operations and executive coordination across multiple office locations. You’ll oversee a team of Workplace Coordinators, drive operational consistency, and help create an engaging, professional, and high-performing environment companywide.
In this role, you will:
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Partner closely with executive leadership to coordinate key meetings, communications, and organizational initiatives
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Lead and develop the Workplace Coordinator team across all locations
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Create consistent workplace standards, systems, and service experiences
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Oversee office operations, facilities coordination, vendor relationships, and shared workplace tools
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Coordinate leadership meetings, company events, board meetings, and off-site experiences
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Drive process improvements and identify opportunities to increase efficiency and organization
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Help shape a welcoming, engaging, and service-oriented employee experience
This position combines:
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Executive partnership and organizational coordination
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Multi-location workplace operations leadership
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Team management and coaching
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Employee experience and culture support
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Process improvement and operational strategy
If you enjoy building systems, improving experiences, leading people, and keeping fast-moving organizations running smoothly, this role offers significant visibility and impact.
Requirements:
What We’re Looking For
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5+ years of administrative, office management, workplace operations, or executive support experience
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Experience leading administrative or operational teams
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Strong organizational and project management skills
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Exceptional professionalism, discretion, and judgment
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Ability to manage multiple priorities in a fast-paced environment
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Strong written and verbal communication skills
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Proficiency with Microsoft Office including Outlook, Word, Excel, and Teams
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Experience supporting multi-location office operations
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Experience with workplace systems and office management tools
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Associate’s or Bachelor’s degree (or equivalent experience)
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Full-time, Monday–Friday
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In-office role with travel between office locations and company events as needed
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Collaborative, fast-paced, and highly team-oriented environment
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A consistent, high-quality workplace experience across all offices
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Strong executive and employee satisfaction
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Streamlined processes and improved operational efficiency
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A highly engaged and well-developed Workplace Coordinator team
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Well-executed meetings, events, and workplace operations
At Kapnick, we value collaboration, innovation, service excellence, and continuous improvement. You’ll have the opportunity to make a visible impact on both employee experience and organizational effectiveness while working alongside a supportive leadership team.
If you’re energized by creating exceptional workplace experiences and helping organizations operate at their best, we’d love to hear from you.
