Executive Assistant / Office Coordinator
Millers Restoration — Bowling Green, OH (On-site) Full-time · Non-exempt (hourly) · Reports to the Vice President
About Millers
Millers is a family-owned cleaning and restoration company serving Northwest Ohio since 1974 — more than 50 years of helping our neighbors recover from water, fire, and property damage. We're a tight, professional team that takes real pride in service, communication, and doing things the right way. Our mission is simple: Recognizing Challenges & Creating Solutions.
We're hiring the administrative anchor of our office — the person who keeps money, paperwork, and people moving every day.
What You'll Do
This is not a coffee-and-calendar EA role. You'll be the in-house hub of a modern, well-organized administrative operation, working alongside our leadership team and our remote administrative assistant.
- Client payments & receivables: Receive and process client payments on site (checks, cards, deductibles), issue receipts, and drive our accounts receivable — making professional, courteous collection calls to clients, insurance carriers, and adjusters.
- Payroll: Process bi-weekly payroll through our payroll provider (DSC), accurately and on time, every cycle, and maintain confidential employee records with complete discretion.
- Lien & payment protection: Prepare and execute mechanic's lien filings with the Vice President, following company counsel's guidelines, to protect payment on completed work.
- Client communication: Answer and return client calls the same business day; be the warm, professional first voice of Millers.
- Onboarding & compliance: Complete new-hire paperwork and I-9s, and keep licenses, registrations, and other compliance renewals current — nothing expires on your watch.
- Office coordination: Handle the administrative tasks that require physical presence — mail, deposits, filing, vendor drop-ins, and a documented daily handoff with our remote assistant so nothing falls through the cracks.
- Executive support: Provide direct administrative support to the Vice President and leadership team as needed.
What We're Looking For
- 3+ years of office administration, AR/collections, bookkeeping, or payroll experience — construction, restoration, or insurance industry background preferred
- Payroll processing experience required
- Familiarity with insurance-claim receivables and carrier/adjuster processes a strong plus
- Comfort with QuickBooks Online basics, payroll systems, and job-management software (we'll train on our specific platforms)
- Excellent in-person and phone communication — warm, professional, and unflappable
- Strong organization, follow-through, and attention to deadline-driven detail
- High level of discretion with confidential financial and HR information
- High school diploma or equivalent required; associate or bachelor's degree in business or accounting preferred
- Must be able to work on-site in Bowling Green, OH
Pay & Benefits
- Pay: #38,000.00-$42,000.00 Annual salary, based on experience
- Paid every other Friday via direct deposit
- Health insurance: $300/month company contribution toward your premium for any coverage option you elect
- Paid time off (accrues from your start, with increased accrual after your first year)
- Paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the Friday after, Christmas Day
Schedule
Monday–Friday, standard office hours, on-site. Our field teams run 24/7 emergency service, but this role keeps regular business hours.
Why Millers
You'll join a company with 50 years of roots in this community, a leadership team that has invested in professional-grade systems and clear role definitions, and a culture built on continued education, employee pride, and treating people the way we'd want to be treated. You won't be a cog — you'll be the person the whole office runs through.
Equal Opportunity
Millers (RecovR LLC dba Millers) is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, age (40 and over), disability, genetic information, military or veteran status, or any other characteristic protected by federal, Ohio, or applicable local law.
To apply, submit your resume through Indeed. Candidates selected to move forward will complete a brief phone screen followed by an in-person interview at our Bowling Green office.
Pay: $38,000.00 - $42,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- QuickBooks: 3 years (Required)
Ability to Commute:
- Bowling Green, OH 43402 (Required)
Work Location: In person
