Top 1 Junior technical support Jobs in Boyertown Pa

Junior Systems Administrator
IT Acceleration, Inc —King of Prussia, PA
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
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Junior Systems Administrator
IT Acceleration, Inc —King of Prussia, PA
The ideal candidate is able to quickly absorb information, appropriately assess technical and social situations, utilize critical thinking to navigate…
$60,000 - $80,000 a year
Quick Apply
Junior IT specialist
Inexpanse —Horsham, PA
You will be a contractor for 6 months and you will work part time – 5 hours per day, 5 days a week from home. Experience with modern web development techniques…

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Junior Systems Administrator

IT Acceleration, Inc
King of Prussia, PA

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Incident Escalation
Bachelor's degree
Escalation handling
Information Technology

Full Job Description

About IT Acceleration (ITA):

IT Acceleration (ITA) is a leading managed services provider (MSP) based in the Philadelphia area, delivering fast, reliable, and cost-effective IT solutions to our clients for over 20 years. We specialize in desktop support & system administration, IT & audio/visual infrastructure management, security operations center (SOC) services, cloud migrations, and regulatory compliance services. We’re a small, tight-knit team that operates both independently and collaboratively within a fast-paced environment that rewards a focused and communicative approach.

Responsibilities

Work independently as first-response for remote and onsite support for end-users and vendors within a wide scope of technologies and environments
Respond to security incidents utilizing system and endpoint protection/monitoring software, investigate logs to determine context, and remediate issues or escalate appropriately
Maintain organized support tickets and documentation for issues, solutions, time tracking, and knowledge base guides

Requirements

Professionalism, open communication, self-regulation, and kindness (to yourself and others) are required for this position
The ideal candidate is able to quickly absorb information, appropriately assess technical and social situations, utilize critical thinking to navigate independently, and either remediate or escalate accordingly
Independent time management, short/long term task prioritization, and calm collection in rapid-response situations are highly valued skills in this environment

Preferred Skills

Basic to intermediate Microsoft 365 administration skills (Entra, Exchange, SharePoint, etc.)
NOC (network operations center) and/or SOC (security operations center) experience
Experience working within regulatory environments (GxP, CMMC, HIPAA etc.)

Experience

Ideally 2-5 years of IT helpdesk support and/or IT system administration
Optional certifications achieved: CompTIA A+/Network+/Security+, CCNA, CISSP, etc.

Education

Bachelor's degree required; IT-relevant major a plus

Travel

Typical travel involves client sites within 50mi of Philadelphia, concentrated within the King of Prussia region. Applicants MUST have a reliable mode of transportation. Occasional out-of-region travel requested but generally optional, infrequent, and compensated (gas, flight, hotel, etc.).

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in King of Prussia, PA 19406

Quick Apply

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Junior Systems Administrator

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