Our Mission: To fulfill our PROMISE to our employees, members and guests in order to create a reimagined Country Club life.
P*assionate – *We love what we do and have fun doing it!
R*efined – *We strive for excellence in our communication.
O*wnership – *We are proactive and accountable in any task, challenge or opportunity presented to us.
Mindful – We are present, patient, and aware so that we can best anticipate the needs of those around us.
Innovative – We are eager and open to seek ways to improve Country Club life.
Safe – We take responsibility for creating a safe environment.
Empathy – Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others.
OVERVIEW: The job is responsible for:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Member and Guest Check-In and Greeting: Welcome members and guests as they arrive at the pool, manage check-in, verify guest lists, and answer questions to create a positive and welcoming atmosphere.
· Surveillance and Vigilance: Maintain constant surveillance of pools, surrounding areas, and patrons to ensure a safe and enjoyable environment, practicing vigilance to identify and prevent potential hazards.
· Lifesaving Response: Utilize American Red Cross Professional Lifeguard training to respond swiftly and effectively in emergencies, including performing water rescues, administering first aid, and using AED equipment as needed.
· Member & Guest Interaction: Provide exceptional customer service by assisting members and guests, answering questions, and promoting a welcoming environment.
· Policy Enforcement: Enforce all pool rules and safety guidelines to maintain order and prevent accidents.
· Daily Operations: Assist with opening, closing, and down duties, including setting up lifeguard stations, arranging pool furniture, conducting area checks, and ensuring all necessary tasks are completed for smooth daily operation.
· Daily Maintenance: Conduct regular checks of the pool area, including cleaning and arranging furniture, ensuring the pool deck is free from hazards, and maintaining cleanliness of the lifeguard stands and equipment.
· Facility Maintenance: Perform light maintenance duties to ensure a safe and welcoming pool environment, including arranging furniture, cleaning surfaces, and addressing any immediate upkeep needs.
· Inventory Maintenance: Monitor and restock poolside supplies, such as towels, first aid items, and rescue equipment, ensuring availability for both safety and guest convenience.
· Emergency Action Plan (EAP): Maintain a thorough understanding of the Emergency Action Plan (EAP) and be prepared to assist as directed in emergencies, ensuring swift and coordinated responses.
· Chemical Checks: Test pool chemicals and report any irregularities to the pool manager or maintenance team.
· Shift Communication: Attend pre-shift briefings with the lead lifeguard or shift supervisor to stay updated on daily events, weather conditions, and operational needs.
· Equipment Checks: Ensure that all rescue equipment, first aid supplies, and lifeguard stations are stocked, functional, and ready for use at the start of each shift.
· Certification Maintenance: Responsible for ensuring that lifeguard certifications remain active and up-to-date, and for completing any required recertification independently.
· Record Keeping: Complete shift reports, incident reports, and maintenance logs accurately and promptly.
· Rotation Adherence: Follow rotation schedules to maintain alertness, cover all areas effectively, and ensure pool safety without lapses.
· Support for Events: Assist with special events and programs by providing additional coverage and helping with setup or breakdown as needed.
· Ownership: Take personal responsibility for the cleanliness, safety, and overall readiness of the pool area. Actively address issues, communicate with team members, and look for ways to enhance the member and guest experience.
· Team Collaboration: Communicate effectively with team members and supervisors to ensure seamless operations, especially during high-traffic times and inclement weather.
SUPERVISORY RESPONSIBILITIES:
· This job has no supervisory responsibilities.
COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
· Responds to requests for service and assistance.
· Contributes to building a positive team spirit.
· Treats people with respect.
· Works with integrity and ethically.
· Follows policies and procedures.
· Supports organization's goals and values.
· Adapts to changes in the work environment.
· Is consistently at work and on time.
· Follows instructions, responds to management direction.
· Asks for and offers help when needed.
· Includes appropriate people in decision-making process.
· Treats others with respect and consideration regardless of their status or position.
· Demonstrates accuracy and thoroughness.
· Completes work in timely manner.
· Observes safety and security procedures.
· Reports potentially unsafe conditions.
· Uses equipment and materials properly.
EDUCATION, EXPERIENCE, and TRAINING:
· Minimum Education Requirement: High school diploma or equivalent preferred.
· Experience: Prior lifeguarding experience is a plus, particularly in high-traffic, luxury, or resort environments.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Training and Certification:
- Must hold current American Red Cross Lifeguarding/First Aid/CPR/AED certification or equivalent.
- Knowledge of and adherence to American Red Cross Professional Lifeguard standards.
- Additional certification in Water Safety Instruction (WSI) or similar is a plus.
- Required to always maintain active certification, with recertification completed independently and on schedule.
COMPUTER SKILLS:
· Basic.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Skills:
- Strong swimming ability and proficiency in rescue techniques.
- Familiarity with pool chemical testing and basic maintenance tasks.
- Exceptional communication and customer service skills, with a focus on safety and member satisfaction.
- Physical Requirements: Ability to perform strenuous physical tasks in an outdoor pool environment, including lifting, pulling, and carrying up to 50 pounds; standing for extended periods in various weather conditions; and moving quickly in emergencies.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
· This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)
· While performing the duties of this job, the employee is regularly exposed to wet or humid conditions.
· While performing the duties of this job, the employee frequently works near moving mechanical parts.
· While performing the duties of this job, the employee frequently works in high precarious places.
· While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.
· While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions.
· While performing the duties of this job, the employee is occasionally exposed to extreme cold (non-weather).
· While performing the duties of this job, the employee is occasionally exposed to extreme heat (non-weather).
· While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
I have read and understand the duties of my position, and have reviewed the above Job Description with my Manager:
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
