About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
Who We Are Looking For
The Protective Intelligence Center (PIC) supports Crisis24’s Private Strategic Group (PSG) fulfilling a critical mission: We aim to proactively identify, assess, and mitigate threats and hazards to our Principals and client enterprises, and the respective Crisis24 Agents and Analysts who keep them safe. The PIC leverages advanced technology, all-source intelligence, and internal subject matter experts to provide timely, accurate and actionable intelligence.
We are looking for mission driven people with diverse skillsets who can make our program even more capable; people who can think critically and creatively under high-stress conditions. Our team is comprised of a multidisciplinary group of intelligence professionals with an innate desire to protect and help others. We strive for professional excellence, intellectual humility, and poise under pressure.
What You Will Work On
In your role as an Analyst, Protective Intelligence, you will be responsible for triaging, reporting, and monitoring as it relates to new or emerging security incidents with the potential to impact Crisis24 PSG’s assets. In your role you may also be asked to proactively identify, track and assess known and emerging risks, provide incident response & triage, travel risk support, security assessments, online research and investigations. You will also receive training on investigative and threat assessment techniques and best practices in furtherance of the PIC’s protective mission.
You will monitor a wide variety of threat vectors including open-source and closed-source datasets and feeds, geopolitical events, civil unrest, natural hazards, crime, terrorism, cyber-kinetic events, vector borne diseases, and other health concerns in support of internal business functions and client contracts. You will also be responsible for fielding operational and logistical requests for information (RFIs) to facilitate ad-hoc secure transport and executive protection workflows. This position will primarily operate during U.S. Eastern time zone business hours (08:00 – 16:10 ET), covering consistent shifts Monday through Friday. The role will also help provide coverage for open shifts if needed during holiday, nighttime, or weekend coverage.
Who You Will Work With
You will work closely with the rest of the PIC in a largely virtual capacity. Regular weekend shift work will be required. On a day-to-day basis, you will most frequently interact with the Protective Intelligence Analysts on shift with you, along with any Lead Analysts, Manager or Director who may be working at the time (contingent upon time of day). There is shift turnover at the start and end of every shift, as well as daily standup meetings with internal PIC leadership Monday through Friday.
What You Will Bring
Required Qualifications
- Bachelor’s degree or equivalent work experience.
- Strong critical thinking skills, sound judgment, meticulous attention to detail, and an aptitude for rapidly assimilating new information.
- Open-source intelligence (OSINT) skills; including the ability to collect, assess, and rapidly assimilate information into concise, actionable written reports or assessments.
- Familiarity with news reporting sources, social media channels, and other channels for real-time monitoring of current events.
- Ability to assimilate and effectively leverage new technologies.
- Working knowledge of basic IT troubleshooting.
- Demonstrated interest in supporting physical security and operational logistics.
- Aptitude for clear and effective written and verbal communications under time-sensitive conditions.
- Ability to assess information quickly and accurately for credibility, relevance, and importance.
- Ability to establish priorities, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.
- Working knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint.
- Schedule flexibility and the ability to work off-hours and weekend shifts.
- Must maintain a high degree of confidentiality.
- High level of discretion, integrity, and professionalism in handling sensitive information.
Desired Qualifications
- Minimum of 2+ years of relevant experience in protective intelligence, threat analysis, military intelligence, law enforcement, or corporate security environments.
- Proven ability to assess complex threat environments and provide clear, actionable recommendations.
- Broad geopolitical awareness, knowledge of global events, and cultural sensitivity.
- Excellent written and verbal communication skills with the ability to brief senior stakeholders.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
